Bought Junior Elite 20 pellet grill at Costco special sales event. Took it home and it simply wouldn't get up to temperature to ignite the pellets. Auger made extremely loud noises and then simply refused to operate. Packed it back up and returned to Costco with no problem. They had no inventory so I called Traeger. Woman on phone was very pleasant and helpful. Asked if I could get Traeger to simply replace the grill at the same price I purchased it for. Her supervisor said no and if I wanted it for that price I would have to drive to another state and purchase it at one of their event presentations. Made no sense to me why they would sell it to someone else for the "event" price but not to me who had already done. Poor customer support and silly supervisor. I will look elsewhere.
Hey Boyd, it’s really great hearing from you here. I am becoming a much bigger Traeger fan then I was in the past. They have done some excellent work of late on their Grill models. I really think they’re doing a lot of work too improve and restate their original value proposition. Their Pro Series models are excellent, and I believe that the directions the company is taking especially with getting back into the competition world will benefit both it and its customers… Like you… Long into the future.
Am considering adding a pellet grill to my fleet, have champagne taste on a beer budget. Have a smoke hollow smoker (lp) that works awesome, a cheap charbroil gril, and a holland I picked up used. Tried the holland because I got tired of flareups but it is slow, a coffee can over the stacks until it warms up helps but you don’t want to walk away from it that way. I like the idea of something you don’t have to baby sit. Any reviews on the traeger grills? I like the looks of the traeger jr, has nice features, portable and enough room for most of the things I want. Also are these grills affected by wind and do they work in cold weather? I live in ND and like to use them in the winter as long as the temp is above 10 degrees or so.
It can be said often enough: the best pellet grill is the one that's best for you. Ultimately, you're the one paying for it and you're the one who will be cooking on it, so make sure whatever pellet grill you choose is the one you'll be happy with. Just because you're friend has no qualms paying top dollar for the most advanced grill on the market doesn't mean you should feel bad about spending half as much on a grill that does the things you want it to do. The best advice: do your research, be informed, and know what you're purchasing. If you can do that, you're unlikely to experience buyer's remorse.
Pellet grills preheat quickly, so you can start cooking almost immediately, and the pellets are available in a number of woods, for different smoke flavors. The smoke has a subtle wood-fired flavor with less of the acrid flavor that comes from standard wood or charcoal. For the maximum smoke flavor, it’s best to cook at a temperature lower than 250 degrees, while higher temperatures cook faster with less smoke.
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