To compound the complexity of this issue the consumer also has to deal with some grill manufacturers recommending the use of only their branded pellets. Then to make matters even worse pellet consumers have to navigate all the different flavors available and whether to use a blended pellet (a blend of multiple kinds of wood such as oak, hickory, and cherry) or a 100% pure pellet (a pellet that uses only the flavor listed on the package). This doesn’t even take into consideration some pellet companies using things such as oils and fillers in their pellets.
The first time I grilled something on it -- pulled pork, which takes a long time on the grill -- the fire kept going out on me. My husband called the company, and they said they knew they had that problem. So he told the nice lady on the end of the line that what they needed to do was to add something to the hopper to keep it jiggling just a little so that the pellets continued to go down. "We're working on a solution," she said. "I just told you the solution," my husband, who's a mechanic and loves solving mechanical problems using unusual, but straightforward solutions. His trick? -- get one of those cheap, plastic, clip-on fans and clip it to the hopper, pointing the fan down into the hopper. The fan jiggles it just enough. The air into the hopper "couldn't hurt, either," he told me.
So which pellet smoker is worth your hard-earned dough? We've put together a list of the ones we think make the cut, organized from lowest to highest price. Sorry for the sticker shock—even a low-priced pellet smoker will cost more than many grills, and our first selection lists at $333. These motorized, digitally controlled devices just plain cost more, but believe you me, they are worth it! And all of these selections have won the AmazingRibs.com Best Value Gold or Silver Medal.
Now, jump ahead to my actually trying to get my Traeger replaced. Per the email, I called Traeger customer service expecting the same service I received right after Christmas. NOPE! I spoke with Frank (Carson) I believe. He did everything from accuse me of shutting my grill off and turning it back on incorrectly (impossible since I was in the house) to not cleaning my grill. Neither of which were correct. He basically made me feel like my grill was unsafe! His attitude was HORRIBLE! He was rude and condescending. A nightmare to work with!
Although these are marketed as grills, they do much more, including baking or roasting. Because they heat by convection, you might not get the grill marks that a gas or charcoal grill will give you, but you also won’t have the flame-up problems. While many pellet grills offer high cooking temperatures, the maximum depends on ambient temperature and wind. Many users wrap their grills in special insulating covers to help maintain heat, reduce fuel use, and reach the higher temperatures they desire.