First things first, this is not post against the Traeger grill/smoker. I love the foods I have experienced from it. This is strictly about the customer service FROM TRAEGER (not amazon) I have received from them. I purchased a grill for my parents right before Xmas. I was happy to get this for them, but upon putting it together we noticed a huge dent in hopper and the under crate all dented in. Box was in perfect condition(Pics below)
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Personal review of the Traeger: The auger fed the pellets after the fire pot went out making a large pile up which caused it to catch fire and burn up my grill. I had to use a fire extinguisher to put out the flames and prevent my house from catching fire. I sent Traeger the description of damages with photos. After much waiting and no response from the management team regarding my Traeger grill we gave up. The service team was very responsive but lacked any authority to make decisions to fix the grill. We worked with the service team for awhile having a different person each time respond and request information and photos that were already provided. Then, we got passed up to the management which is highly ineffective because we never heard from them, even after an email requesting an update. We really did like our Traeger grill and had high hopes that since it was under warranty and caught fire due to a failure we would have the grill repaired. Because of the terrible unresponsive service of Traeger we took our money and purchase a Green Mountain Grill.
Hey Mike, thanks for touching base. It’s always a pleasure to connect with you, man! If you have the space, I’d go with the JB. You can always cook under your pellet smoker’s capacity, but you can never cook more than it will hold! As such, you can always find use for the extra room in the JB. It’s like the umbrella and the rain scenario – bring one and you’ll never need it. Go out without one, and it’ll pour on you! Holding temp and managing the cook is the same for each of these GMGs. You’ll have smooth going with both, I’m sure. If you are cooking in very cold temps, you might want to consider the thermal blanket GMG puts out. Helps a bit re: getting to / maintaining temp. Some folks use it all the time as they feel it keeps more smoke in the chamber. As you know, nearly all pellet smokers produce a bit less smoke than your barrel smoker will. Hope this helps, bro! Thanks for your comments!
The first thing we have to understand is the anatomy of a pellet smoker. Check the related section on this page to get the idea. Once we know which part goes where, the bigger battle will be won. Next, we’re going to have to be able to analyze the problem if we are to solve it. What seems to be the issue? Are the pellets not lighting up? Are the pellets getting stuck and not working properly? Weird noises coming out from the hopper? Are foods not cooking well? Let’s take a look at these problems and how to solve them:
Most pellet smokers have a flat drip plate under the cooking grate that diffuses heat and catches grease and gunk. Louisiana uses a curved "Arched Flavor Guard" that mirrors the shape of the lid. The company claims that this design presents a larger surface for meat drippings to sizzle and enhance flavor. The Flavor Guard also has a section over the fire pot that can slide out of the way to expose large, slotted openings, which allow meats to sear over open flame.
Let's just say I really love to cook! Especially BBQ. I've had the YS640 a couple months now and can't say enough great things about it! I've grilled ,smoked and high temp roasted with excellent results! After week's of comparing and watching videos I know I made the right decision. There's just no comparison to the Chinese makes and the over priced stainless steel models. I considered the MAK smokers but at double the price couldn't justify it. For the price and USA build quality there isn't anything that can touch the Yoder!
With 440 square inches of cooking space, an auger-fed pellet delivery system, and a digital LED thermostat and controller, your cooking will be simple, whether it’s burgers, a whole turkey, or racks of ribs. The side shelf is a convenient place for cooking tools or plates while the bottom shelf can hold spare bags of pellets or jugs of sauces out of the way.