By far, the two most popular pellet flavors are hickory and apple. Both are classic BBQ woods, and between the two you can cook just about anything. Hickory produces a moderate smoke that’s strong enough to stand up to the bold flavor of beef, but isn’t so strong that it overpowers pork or poultry. Apple, on the other hand, produces a sweet and mild smoke that complements lighter foods like seafood and vegetables, but also has enough backbone to be used with poultry and pork. Although hickory and apple are the most popular flavors, you can also pair other combinations of moderate and mild woods (such as pecan or oak with cherry or peach) to sufficiently cover all your BBQ bases.
Cooking a lot of food is easy when using Camp Chef’s Flat Top Grill. The large surface area will enhance your cooking experience giving you plenty of room to work so cooking is done efficiently. Included is an interchangeable flat top griddle making it easy to cook pancakes, bacon and eggs, sausage, and hash browns - all at once. Then switch to grilled burgers, kabobs, and chicken for the next meal. Four individual burners provide heat in specific areas creating heat zones that will help you manage hot foods. Built in matchless ignition knobs control the heat and flame. Fold-down side shelves and roller wheels are added for convenience.
The first thing you notice about yoders its the quality! They are testosterone, precision, heavy duty machines. Yoders cut the learning curve from novice to celebrated cook in less than a year, because they allow you to focus on the cooking instead of tending the fire which can take you lots of time. The only issue I have with mine is that the fan vibrates inside making a wierd noise, so I have to open the cooker and re-atach or re-instal the velcro strap that keeps the fan from vibrating. If this works, I will return to edit my review to 5x3 stars. However, the support team sent me everything I need to conduct the process my self; no complains here.
OK. I’m rambling a bit. To your point regarding Traeger. I think that the models you can buy at big box stores (Costco etc) are OK. I still hear a few complaints about blistering paint etc. But… their Pro Series Models are a different story. The new management at Traeger has come a long way in their efforts to reaffirm the Traeger brand as a legitimate BBQ Pellet Smoker brand that everyone from the backyarder to competition pitmasters can get behind. To that end, they only allow specialty retailers carry the Pro Series models, which are built with a bit more heft and better PID controls, electronics, etc. You can find these at Ace Hardware stores, places like the Whiskey Bent BBQ Supply store we have here in Lakeland, FL (there is now one in Odessa, FL) as well. You can find a Traeger Pro model by going to http://www.traegergrills.com/dealers.

My wife and I just purchased a Yoder YS640. After looking at a lot of other smokers we finally settled on this one. It weighs in at over 300 pounds and is built like a tank. You can see and feel the difference between this unit and others. We brought it home, put it together and did the initial burn in for 1 hour. We then made some ribs for dinner. The temp was set and only had 10 degrees fluctuation up or down. The meat was very moist and had just the right amount of smoke flavor. We are very glad we made this purchase.

I say almost idiot proof because I still make stupid mistakes when I'm cooking and I like to blame it on the pellet grill once in a while. The unit is extremely easy to use for a novice such as myself. I just fill the hopper with my favorite wood pellets, set the temperature and add my food. I have owned this unit a little over a year and everything from the first burger I cooked until the smoked pork chops I just had for dinner has turned out really, really well. I find myself wanting to either smoke or direct grill everything. We have cooked pizza, turkey breasts, tri-tips, pork butts, burgers, salmon, cookies, brownies, chicken wings, drum sticks, pork chops, ribs, cornbread, vegetables, meatloaf and many other things. Nobody ever complains. LOL I have used it in all types of weather all year long. Once I learned how to use the damper (didn't take long) the heat stays where I want it and remains relatively stable even on the coldest days. I would buy this unit again and I would recommend it to others.


I always encourage consumers to get to know a little bit about a brand and company before purchasing a product from them. What differentiates a smart consumer from a consumer is preparedness. Get to know about the company history, its commitment to consumers, its consumer service, after-sales services and warranty. It is also a great idea if you can go through consumer ratings and reports the company’s pellet grill review before buying it. Do not just fall for intelligent marketing and chic packaging. Get you facts checked; remember it is your hard earned money on the line.
Cooking a lot of food is easy when using Camp Chef’s Flat Top Grill. The large surface area will enhance your cooking experience giving you plenty of room to work so cooking is done efficiently. Included is an interchangeable flat top griddle making it easy to cook pancakes, bacon and eggs, sausage, and hash browns - all at once. Then switch to grilled burgers, kabobs, and chicken for the next meal. Four individual burners provide heat in specific areas creating heat zones that will help you manage hot foods. Built in matchless ignition knobs control the heat and flame. Fold-down side shelves and roller wheels are added for convenience.
I was able to put this to use for the first time this past weekend. It was awesome! Worked exactly as expected. Very easy to cook on and clean. I see us breaking this out on every camping trip. Just a bit of warning though...our first meal on the griddle side was scrambled eggs (which cooked up super fast) and we forgot to make sure the stove itself was level and the eggs almost slid over the not so tall edge. Once the stove legs were leveled, everything was perfect.

Now that we have covered the most important criteria to take into consideration when it comes to quality pellet grills, we wanted to share the cost and the value criteria and why we have included this on this list. Now, It is evident that the more costly the grill is, the better quality designed it will be and the better functions it will have. With that said, most grills that are costly have some of the top of the line premiere features available such as high-quality construction that is rust resistant and up to 600sq in. of grilling space.
However, it does not mean that you stop grilling with wood pellets. You can minimize this risk by avoiding flare-ups and over-charring the meat. If the meat over-burns then it does not only spoil the taste but is a risk to your health. Moreover, the flavored wood pellet smoke is also a risk, even though it can enhance the taste of the food. This is because it contains carcinogenic elements that are unhealthy for you. One such element is the polyaromatic hydrocarbons or PAHs. Besides, you can find this element is most processed food products but its concentration is high in wood smoke.
This is well worth the money. I'm a Weber charcoal guy for steaks and chicken and only used my old propane for baked potatoes, corn and asada. Fired this thing up and my asada was fast and easy to make. Philly cheesesteak was fast and simple. Large cooking surface lets you do a lot and it heats fast and evenly. Just make sure if you have kiddos around they keep their hands clear of the flat top! As of yet I haven't cooked on the grill grates so can't say anything about that. Putting this together was simple and took me about 20 minutes. On a side note one of the threaded tubes for a wheel broke loose when I put the wheel on and this was due to a very poor tack weld holding it. I contacted camp chef customer service and took a pic of the defective part and within 2 business days replacement part arrived. Excellent customer service. This thing will get a work out this summer! If your looking for a cover for this it can be a pain and I bought a patio furniture coffee table cover that is close to the grill demisions and it fits perfect.
One of the most common problems people encounter with pellet grills is abnormal temperature fluctuations—the controller is set to 250°F, but the grill is dropping to 200°F then climbing to 325°F. Usually people assume that it's a mechanical issue and either the controller or RTD probe need to be replaced. However, very often the problem is far simpler and the solution far easier.
If you are looking for the perfect spacious grill for home cooking, then this Traeger grill is yours for the taking. This is the most sold and famous model of Traeger grill in the market currently. It uses different kinds of hardwood pellets to smoke, grill, braise, bake, roast and barbecue different flavored dishes. Besides, it has a compact design that saves on storage space. It is built to last with sturdy steel construction with a powder coat finish. Additionally, it has a non-stick surface that makes it easier to clean and maintain the grill grates. Moreover, it is 418 square inches, enough for 16 burgers, 5 racks of ribs and 4 whole chickens.

Auger Making Weight Noises: It’s usually indicating a problem with the motor that’s responsible for rotating the augers. Under such circumstances, you would be left with no other choice than to replace the motor completely. Since the motors and augers are usually packaged together, this can get quite expensive. In such scenarios, it’s better to let it make noises and run for as long as it would serve you before going to replace it. However, once that problem occurs, you’d often find the auger not feeding the pellets at the expected rate and thus, the desired temperature might not be reached in some cases.


This smoker offers a massive 560 cubic inches of grilling area with a large-capacity pellet hopper. Even though it’s the perfect starter grill, it’s still packed with plenty of extras that even the pro chefs will enjoy. If the grilling space isn’t enough, the removable upper racks can be turned into extra cooking space. The smokestack behind the unit can also be converted into a prep area.
One final word of caution when it comes to pellet pricing.  If you see a price on pellets that seems too good to be true, there’s probably a reason for it. If the pellets you got an amazing deal on creates twice as much ash, doesn’t burn as well, generates wild temp swings and ends up ruining a $65 brisket were they worth it?  What about if that flame out or temp swing cost you a whole pit full of meat and ruined the family reunion the next day?  We are all for saving money as much as anyone, but perspective is key here.  We are in no way saying that great pellets cannot be had for pennies per pound, but we are definitely saying, that if those pennies saved are not on a proven brand that you can trust then it’s probably not a bet worth taking.
Hey Eric! Man, thank you for the kind words. While I don’t post every day, I do try to make what I share with you guys as informative as possible. To that end, your words mean a lot. Now, the pellet release option is a great feature to have on any pellet smoker. In cases where you don’t have one, I suggest using a small shop vac you use just for pellet removal. Works great. But the quick release chute option saves a ton of time and effort for sure. Not what I’d call a deal breaker if a pellet smoker you like doesn’t have one. However, I’d like to see it become standard on pellet smokers for sure!
Hey David, Is there a particular reason why the Grilla grills interest you? I tend to find they’re great smokers, just expensive for what they are. If you’re working with limited space (say smoking on a condo balcony) then the Grilla models vertical footprint can make all the difference between having a smoker or not. But for the price, and for a standard model smoker, the Traeger models tend to be better all around.
And of course, it’s definitely a plus when the company that makes your grill includes a multi-year warranty and top notch customer service. Pellet grills are finicky compared to gas or charcoal grills simply because there are so many more parts that require electronics or that have electrical components… which means there is a fair bit more that can actually go wrong or require service at some point.
Thanks Kevin for the reviews and content. Like many of the folks I too will be purchasing a pellet pooper. I have narrowed my choices to a MAK 2 star and a Memphis Elite. One of the earlier posters indicated on the Memphis that the effective direct grilling space was about 1 square foot. I am assuming that with the smaller footprint of the MAK that the direct “flame zone” is less than that. I’m just wondering how much less.

A: This may be considered the million-dollar question for many reasons. When it comes to a pellet grill, individuals have to clean it out a bit different than a regular grill because there are unique elements to clean. Many individuals recommend cleaning a grill after every use depending on the size. However, for larger grills, it is recommended to clean it after four or five bags of wood pellets. Now, what you do is vacuum out the ashtray. Some brands do have an automatic ashtray cleaner. If not, then you have to vacuum it out with a vacuum. Other aspects to clean include removing the grease drain pan, removing the porcelain grills, the heat baffle, and properly washing with warm water and a bit of soap. Most brands will have cleaning instructions in the guidelines.
While using and running a pellet grill is child’s play, catching the right offer on pellet grills can be a hassle for consumers who have little to know clue about it can prove a costly bargain. Knowing your facts prior to buying one is always a good a smart idea. My pellet grill review will do the best it can to educate you on the things you need to look out for when purchasing your perfect grill. Here are a few heads-up:
We have reviewed the best pellet smokers on the market today after doing our extensive comparative research. However, there were some hidden gems that could not make it to our top 10 product list because of one reason or another e.g. due to their high prices, unavailabilities in some regions, and other factors. Also, some just failed to get in our top 10 list only because it was a top 10 list and not a top 20 list. Regardless of the reasons, here are a few honorable mentions that failed to make it to this top 10 best pellet smoker review, but are still worthy in their own rights:

Another avenue that many pellet grill owners use is participating in a bulk buy of their favorite brand.  Many times by ordering as little as a thousand pounds of pellets and having them shipped via pallet can save enough per pound to be worth the effort.  Also, check the websites of the pellet brands listed above, many have local distributors that maybe with an hour drive of your location.  If you are new to the pellet world, the thought of ordering a thousand pounds of pellets may sound excessive or intimidating.  Many felt this way at first, but if you are in a location where it is hard to get pellets, the mantra of keeping at least a hundred pounds of pellets (five 20 pound bags) on hand at all times starts to make sense quickly.


Once it reaches the ideal temperature, it uses an Internal Temperature Sensor to maintain it throughout the cooking process. Forget about checking on the status of your grilling every few minutes, this unit makes sure your food is cooked thoroughly and evenly — no babysitting needed here! This way, you can enjoy your time with your friends, which is what a BBQ party should be.
I also was a certified KCBS judge but never judged at an event. Their judging system was flawed in my opinion because if you truly follow their system it is possible that them best tasting piece of meat might not win. In cutting horses (not a judge but read all the rules as I showed a fair amount back then) you were always supposed to judge the best overall horse to win. I asked about leaving a process to make sure the piece of meat you feel is best to win and was told absolutely not you have to judge presentation points, tender points & etc. and not place based on your opinion of the best piece of meat! Not that KCBS is a bad organization, it’s rules didn’t fit my thought process. Passed their class and got the t-shirt just never agreed, was always a spectator.
This pellet grill has a 440 square inch cooking surface and weighs 73 pounds. It measures 36 by 18 by 39 inches in dimensions and is made out of durable steel and heavy duty 16 gauge steel construction. It has a dial-in control with an LED read-out. Its temperature reaches from 180 degrees to 500 degrees Fahrenheit. It also comes with a meat probe. This Pit Boss is a worthy name to be in our pellet grill review’ list.
The smoker does not hold temperature. I called the service dept and they sent a new controller card and it does not hold temp either. When I contacted the service dept they told me that the grills do not hold temp at the 225 degree setting. If you look at all the Traeger literature and cookbook and recipes all say to smoke at 225. As does every other smoking cookbook. So Traeger manufactures and sells a known defective product. DO NOT BUY TRAEGER.
At Grilla Grills we know it’s important that our customers get bang for their buck. That’s why you never see a Grilla pellet smoker on sale – because we can’t price them any lower! Keep that in mind when you’re comparing prices for your next grilling purchase. We don’t deal with a middleman so we can offer the highest quality grills for sale that are half the price and every bit as good as some of our competitors. That’s how you know you’re getting a good value when you decide to purchase a pellet grill Jungle Direct from Grilla Grills. The best part? Shipping is free and we’ll deliver your new pellet grill right to your front door. It really can’t get any better than that.
Pellets are available from a number of sources because they are popular for use in home heaters, so if you are worried that you will be buying a gizmo that might be worthless someday if the pellet supply runs out, it is unlikely. As more and more pellet grills appear, and word of their excellence spreads, sources for pellets will become numerous. I've even heard of a few Home Depot's carrying them. The bad news is that I have tried several brands and I always return to BBQr's Delight. They seem to have the least sawdust, so they are less likely to clog the auger, and they have a higher percentage of the flavor wood on the label.
With their portable model, Traeger has their own version of the classic 'tailgater'. Still fairly hefty at a little over 60 pounds, this grill is still far and away the most lightweight model Traeger offers. The legs fold up for ease of storage and transportation. As with all other Traeger products, temperature controls allow grillers to use the Tailgater as either a conventional grill or a smoker.
Remote Accessibility: This level of control and observing is critical on the grounds that the container does not generally sustain the pellets into the wood screw accurately and the fire in the firepot can go out. The Davy Crockett will tell you that the container is not sustaining wood pellets and that the temperature is dropping. The Davy Crockett application will reveal to you something isn’t right.
Big Horn’s largest available grill, the XL 1093 comes with a large cooking area of 1093 sq inches. With it’s low price tag of around $300 and a high cooking area, this product could have been a great choice for pellet smokers. However, we’d rather not suggest something that’s susceptible to rust and weather conditions to be kept outdoors at all times.

Bought a Traeger Timberline 850. A lot of money but it's a great smoker. It has WiFire so you can cook based on their recipes right from your iPhone. The problem is with their recipes that aren't built into their app. Nobody proofreads the things so many of them are useless. Just one example - Santa Maria Tri-Tip: smoke for 4-5 hours. At what temperature? 165 F, 250 F, or 500 F? It makes a bit of a difference ! I suspect they pay people to write, and post recipes so the can say they have thousands of (what are actually useless) recipes.

Some cheaper models, such as the Brinkmann, have a controller with only three settings, Low, Medium, High (LMH), and there is no temperature probe in the oven to create a feedback loop. We do not recommend these units. You actually have less control over temp than you do on a gas or charcoal smoker. The whole reason to buy a pellet grill is because it is set-it-forget-it and it hits a temp and holds it regardless of the ambient air temp outside, winter or summer. On these LMH controllers, the temp fluctuates widely and it cannot correct itself for the weather. They just aren't as smart as a digital device. Whether you're smoking a few slabs of ribs on a scorching summer day, or six pork butts during a blizzard, the three position controller only knows auger on and off times for Low, Medium, and High. It has no information on the temperature inside the cook chamber.


Personal review of the Traeger: The auger fed the pellets after the fire pot went out making a large pile up which caused it to catch fire and burn up my grill. I had to use a fire extinguisher to put out the flames and prevent my house from catching fire. I sent Traeger the description of damages with photos. After much waiting and no response from the management team regarding my Traeger grill we gave up. The service team was very responsive but lacked any authority to make decisions to fix the grill. We worked with the service team for awhile having a different person each time respond and request information and photos that were already provided. Then, we got passed up to the management which is highly ineffective because we never heard from them, even after an email requesting an update. We really did like our Traeger grill and had high hopes that since it was under warranty and caught fire due to a failure we would have the grill repaired. Because of the terrible unresponsive service of Traeger we took our money and purchase a Green Mountain Grill.
Built from substantial stainless steel, the SmokePro looks bombproof and weighs a hefty 140 lbs – so it’s not portable like the Z Grills or Traeger Junior Elite. It has a stainless-steel probe to directly monitor meat, and a sensor for the grill’s internal temperature. Both read out on the LED display next to the digital controller, which goes from 160F to 500F in 25-degree increments.
Meanwhile, it also has a 15-pound pellet capacity comparable to Camp Chef SmokePro (not as large but big enough to eliminate continuous wood pellet refills) and folding legs for better portability. However, certain users who’ve already bought their own REC TEC Grills Mini Portable Pellet Grill have complaints about it, like inconsistent heat distribution of the grill and poor quality control (certain grills break down easily).

As a new and nervous cook or just a busy one, it is always a struggle to get the results you want without having to tend to a grill or stovetop all day long. Luckily, Pellet Grills offer a convenient solution. These foolproof devices allow you to truly set it and forget it. Whether you crave perfectly grilled spare ribs or smoked pork butt, Pellet Grills allow you an unprecedented degree of control over the temperature and cooking style you want. What’s more, Pellet Grills are a terrific way to infuse your food with the real flavor of wood smoke, whether it be hickory, mesquite or maple. Unlike gas grills, the flavor is right there in the fuel with wood-pellet grills.


Standard shipping via common carrier "Threshold Delivery" is included in the quoted price. "Threshold Delivery" includes placement inside your front door or garage. Delivery can only be made inside the front door on the ground floor of multi-level housing. Carrier will call or email to set up a delivery appointment. Please include a daytime phone number in the shipping information at the time of check out and please monitor your emails for an opportunity to set your delivery appointment. Deliveries are made between the hours of 8 AM to 5 PM, Monday through Friday, and will be scheduled as a 4 hour window. Extraordinary delivery requirements may necessitate an additional fee to the carrier. NOT INCLUDED: Placement in your room of choice, removal of packing materials and assembly are NOT included.
All this said, I believe the girls you are looking at already will both provide you with long lasting grilling and smoking satisfaction. Honestly, when you get to a point where are your in the price range that you are in, it’s really hard to choose a bad option with pellet grills. The biggest Advantage you have over the ones you’re looking at and the Yoder models is that they are heavy built giving you excellent heat retention over your Cooks.

Now comes the best part about pellet smokers: they can conveniently do all these three. Coming with a large cooking space and a lid, the top rated pellet smokers would allow you to keep them open or closed, depending on what results you are looking for. With a dedicated space for putting your charcoal, you can use it as a charcoal grill, smoker or a barbecue. Or you can use it like a kitchen oven using the direct fire from the firepot. Finally, it does what it was made for – pellet smoking. Using small hardwood pellets running over the firepot in a corner, this smoker uses a fan to distribute the heat and smoke throughout the grilling area. This indirect heat ensures that the food is slow-cooked and smoked over long periods of time.
JUNK!!!!! Major defects and powder coating coming off and possibly getting my family sick. Very rude customer service telling me to just take it back to Costco! Did I mention I bought the biggest one and will need to disassemble the entire thing to fit it in my explorer! I will be sending the paint chips that came off to a lab to determine what the stuff is and if my family has been exposed to carcinogenic chemicals. A $1,000 for Chinese junk....Stay away for your families sake!!!!!
Most people recommend the Green Mountain Grills smoker for its affordability, despite its plethora of features including Open Flame Technology, which ensures that meats are thoroughly cooked. But what impressed us the most was its Sense-Mate feature. For a budget pick, we were surprised to see that it had some of the most advanced technologies that even the most high-end products use. There’s no denying that you’ll get more than what it’s priced at!
This presumably has the most exact temperature perusing of any grill right now available. Accompanying a cookbook, a simple get together, and a decent outline, the PG24 is definitely justified even despite the cash. I enjoyed the decision of a wood screw framework rather than a suction framework, since it spares cash on pellets, and manages temperature better. For those needing to get into pellet grilling, this would be an astounding decision.
So far this smoker is fabulous! There is a learning curve, and this is not a "set it and forget it" smoker. You have to make sure you don't run out of pellets as the smoker will shut down. Tried a pork butt, but I wasn't watching it close enough, so I had to finish it in the oven. Still delicious. Next made some boneless skinless chicken breasts which turned out wonderfully.

The Texas Elite 34 pellet grill is a fairly basic pellet grill that still gives you lots of versatility: you can grill hot and fast, or smoke low and slow, you can bake, braise, roast, or bbq all sorts of food to juicy perfection! Just like an oven, you set the temperature and the Integrated Digital Elite Controller keeps the temp within +/- 20 degrees F for as long as you need it!
But if you like the idea of a wood pellet grill, one of the oldest names in wood pellet grilling is Traeger, which developed some of the first units to use this technique three decades ago. Having that name recognition gives Traeger a leg up versus some of its competitors. And for the most part, Traeger’s grills live up to what consumers expect from this established brand, providing good design and longevity. They don’t typically match up with the higher end models currently on the market in terms of precise cooking temperatures, but Traeger is a nice mid-range product with several price points available.
With the upcoming and already existing new features, you can achieve an easier and much better smoking experience than ever before. Always look for features that can help bring out the real taste of food, and give you more control and convenience. Keep visiting this page because we will always be the first ones to bring you the newest and the best news about the innovations in grills and smokers.

RT 700 offers a Front Folding Shelf and has its own set of meat probe to monitor meat temperature while the grill smoke is infusing with the meat. Its Stainless Steel body protects it from rust and the colors from cracking or peeling. With its built-in WiFi-enabled control, coupled with Rec Tec’s proprietary PID algorithm, you will have control over your cooking process remotely using your wireless devices.


Bigger isn't necessarily better, especially if you're just paying for space you never use. The best pellet grill is the one that suits your needs. For an average size family, a pellet grill with a primary cooking area of 450-500 square inches should be sufficient. Singles and couples can go smaller, while larger families and those who like to entertain should consider larger pellet grills.
You have some solid reviews out there. I have been in pursuit of getting exactly what I want for about 25 years now LOL. Started with a Weber Kettle cooked some great meals on it and made that tasted more like eating a chunk of lump coal 🙁 Over the years I have built a couple 55 gal barrel smokers they were challenging to hold the temp, an old Kenmore stove oven into a propane starter wood smoke unit, a monster 24″ pipeline pipe 5′ long and a warming oven, a 40″ stainless grill made from an industrial engine catalyst that I could direct and indirect cook on and a few other small grills. Working in the oil & gas business and having poor welding skills with a good welding machine in the garage made for some great experiences. Most generally have cooked for 2 to 4 people but have fed up to 70 a time or two.
Wood pellets that are tailored for pellet stoves or fireplaces usually contain tree barks and binding agents such as glue. When used in pellet smokers, these wood chips can expel some harmful chemical substances infused with the food. But since the dawn of Traeger pellet smokers, different manufacturers have been producing food-grade wood pellets to be used in pellet smokers.
Ok, so where do I start..... Last September or so, I bought my Traeger at the local Costco during one of the Traeger road shows. I heard wonderful things about them. Did the research, they are pricey, but decided to take the plunge and plop down the $750.00 for a new grill and a couple of bags of pellets. Assembly was way harder than the Traeger rep told me it would be. It took me about 4 hours start to finish to get it assembled. Once assembled, I did all the break in "burning" and we made our first meal, a whole chicken. I have to admit, it truly was yummy! Then over the next couple of months we made 4 or five other meals with it and we we actually very happy with the results. Then came the holidays...... We made one of the Ham recipes from a Traeger cookbook. About half way through the process I looked outside to see my grill totally engulfed in flames. I shut the grill down and fortunately salvages most of the ham for Christmas dinner. The grill itself was about 60% destroyed. I called Treager the next day just to find out what happened. The customer service guy way REALLY nice. He said, "Don't worry. We stand behind our product 100%." Wow was I impressed! He told me he would email me instructions on how to make a claim. He even told me he would send me a new thermometer ( my Christmas present one was destroyed by the fire). He did everything as promised! Now, jump ahead to my actually trying to get my Traeger replaced. Per the email, I called Traeger customer service expecting the same service I received right after Christmas. NOPE! I spoke with Frank (Carson) I believe. He did everything from accuse me of shutting my grill off and turning it back on incorrectly (impossible since I was in the house) to not cleaning my grill. Neither of which were correct. He basically made me feel like my grill was unsafe! His attitude was HORRIBLE! He was rude and condescending. A nightmare to work with! I did not get my grill issues resolved until I spoke with his boss Andrew. Way more than I felt was necessary. Fast forward to today. Finally got my new Traeger running again. Had an issue with the smoker temperature. So I called the toll free Traeger customer service line. Low and behold, who answers my call at Traeger customer service? Frank! He is still nasty and ended the conversation with "Hopefully you do not burn your grill up again!" Nice guy! Dude, being a smart aleck didn't exactly earn you any points. You should be ashamed of your self! Bottom line: Love my Traeger. But customer service person Frank is HORRIBLE to work with! Everyone else there is so nice. Why on earth do they keep someone who is supposed to be helping customers, when he has such a horrible and nasty disposition. I will keep my Traeger but hope I NEVER have to speak with Frank again. One star for him!

Traeger invented the original wood-fired grill over 25 years ago in Mt. Angel, Oregon, and continues to lead the industry as the worlds #1 selling wood-fired grill, perfected by decades of mastering the craft of wood-fired cooking. Fueled by 100% pure hardwood pellets and controlled with a digital controller, means from low and slow to hot and fast grilling, you'll fire up deliciously consistent results every single time. The Texas Elite 34 packs a huge punch with 646 sq. in. of grilling area, new wider legs for added stability, and an upgraded Digital Elite Controller. It combines powerful, wood-fired convection performance with simple operation. So invite the neighbors and taste the wood-fired difference.
This post was EXACTLY what i was looking for! Have been longing for the ability to make the gooey delicate saucy brisket that we get out here at the chain Armadillo Willies, which i realize is not aiming for the stars… At Orchard Supply House last weekend saw a Traeger or two, and was thinking placing a smaller version $499 range (although $439 on the Traeger website) next to my gas Weber Spirit.
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