Is it customer support? I ordered a grill cover(made by a outside vendor in Kansas as well) for my YS640. It ended up with a small leak. I called Don, and by the end of the week I had a brand new one. Also, I was getting ready for my first cook on my brand new YS640, and I invited the whole family over for baby back ribs. I called Joe, and he talked with me on the phone for 20 minutes explaining how the grill worked, what temp to set the pit at, when to rotate the ribs and even which ribs will need to be rotated. Joe was spot on! Best ribs I have ever had!!!
What we loved most is that it has a trap door to allow burn pot cleaning after every cooking. It lessened our job of cleaning this pellet smoker by 60%. It is more than amazing because from our research we know that a feature like this will cost twice as much as the Camp Chef. Honestly, this has emerged as our key point when we selected this smoker to be the best in our review.
Still loving it after cooking about 100 meals. Thru rain, snow, and the occasional nice day it is still going. Today I'm about to grill brats. My weber grill sits around rarely needed so it's going to get sold. I discovered with quality pellets it can grill just fine to temps up to 450. The camp chef grill cover keeps the pellets dry in the hopper so I don't even take them out unless you want to change flavors. I did have to seal the hopper handle around the rivets to keep the rain out but other than that it is very tight. See the pic makes smoke like crazy.
I've had my ys640 for almost a year now. I absolutely love it! I debated for a long time before my purchase. I'm an old school charcoal guy at heart. I used to have a gas grill and a coal pit. I got tired of replacing gas grills every few years and having two grills is cumbersome. I considered an egg but the pellet grill is so convenient. I'm impressed by the build quality of the ys640. It's so heavy. It won't be rusting through any time soon. No regrets. My treager owning buddy is buying a yoder as soon as his treager quits because he has grill envy
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Hey Kevin great article. I too am currently looking for a pellet smoker. I’ve narrowed it down between a Yader, Memphis Pro and the Rec Tec. The Green Mountain did not seem very well built. The wheels looked liked the would break on the first roll and the stainless steel door was flimsy and did not have a good seal. I know the Rec Tec has a 6 year warranty. Do you know how long the warranties are on the other two?
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