First things first, this is not post against the Traeger grill/smoker. I love the foods I have experienced from it. This is strictly about the customer service FROM TRAEGER (not amazon) I have received from them. I purchased a grill for my parents right before Xmas. I was happy to get this for them, but upon putting it together we noticed a huge dent in hopper and the under crate all dented in. Box was in perfect condition(Pics below)


This podcast is great for anyone that has ever had an interest in BBQ, grilling, smoking, etc. The guests that are brought on to this pod along with the dialogue that Kevin has with them makes this a great podcast that would be enjoyable for anyone to listen to regardless if they liked BBQ or not. There is a great wealth of knowledge to be found in these pods, and each time I listen to the BBQ Beat I feel genuine excitement to go outside and try something new with my grill or smoker. Aside from all of this, the audio is great and the topics are interesting which makes the experience engaging for not only the guest on the pod, but also you the listener. Suscribe and listen often. I promise you won't be disappointed.
When the grill was delivered on or about Nov 23, it was damaged.  The Grill Barrell had a dent in it, caused by a hole punched in the box during UPS delivery.  We didn't immediately put the grill together, so a couple of days went by, and then we began the assembly.  I called Traeger Customer Service and they told me to disassemble the grill, put it back in the same box and packing and return it to them.  I tried on about five telephone calls and emails to explain that we did not have the box, the packing or the UPS return postage.  Traeger then sends UPS to my brothers house 3 times to pick up a grill that they would not send packaging for, nor would they send any packing materials.  They wanted my brother to tear the grill down, electronics and all and return the dented  grill body, but they'll only send a good body when they get the damaged body.  So meanwhile, we have a grill minus a body waiting on Traeger to send us a new one.
This is the single main advantage of a pellet smoker. Unlike charcoal, gas or wood fired smokers you don’t need to do anything with fuel except make sure it’s full when you start. This means no more having to go back and check fuel levels, no fluctuating temperatures, no spending ten minutes setting up charcoal and getting it at the right temperature, and no random heat variance giving you oddly cooked food ’cause you set it all up wrong.

I had hung my hat on the Yoder and had even contacted the factory and a couple of distributors in the DFW area. Then I did my usual, search craigslist and see if anyone is moving and selling their unit. Low and behold a Memphis Pro!!! Story was brand new, bought for a built in and now cannot use it now. Brand new but you may not have a warranty though. Price… wait for it! $1600!!! You got to be kidding! Scam?? Ok well I will contact him. Surprisingly he had it advertised for a few weeks and only had a few contacts but none serious. Ok, I will come look and if you can plug it in and show me the controller works I will take it. Called the factory and they were quite responsive. They said we probably won’t warranty the controller because we don’t know the history but it will depend on the failure. Everything else we will cover. So right before Thanksgiving headed to Dallas and it basically all looked brand new, plugged in and it did everything you could do without burning pellets.
I watched the Traeger infomercial on T.V. Seemed easy enough. Ha! QVC ran a similar infomercial on their channel, seemed really easy. Ha! Like a fool and his money are soon departed, I jumped in and bought one. When it came in the mail, I started to assemble it. What a joke! No instructions came with it to tell me where the nuts and screws went. Called the manufacturer. The lady said they had many complaints with the QVC orders, she would email me a copy of the instructions. Well I finally put it together. Performed the (curing and start up method). Bought a nice pork shoulder and started grilling. It is interesting that both infomercials say set the temp and WALK AWAY!!! What a joke, I sat and watched the grill like a hawk for 3 hours, everything was good. I figured I would go eat lunch, ha! What a mistake. When I came back (20 min.) the grill had turned itself off and had an error on the screen.
I have always been a believer: “do what you love and you’ll never work a day in your life”. I’ve been lucky enough to use my professional experience in the meat industry over the past 20 years to create a business where I love to go to work. Smoking Meat Geeks is all about bringing people together that enjoy food as much as I do. We provide a place for everyone to share thoughts, ideas, and recipes; to be a go-to spot for cooking inspiration. Feel free to leave a comment, say hello, or provide any tips. There is no right or wrong input, as long as you’re engaging, you’re a Meat Geek!

I bought a Yoder YS480 three years ago. I still use my cheaper pellet grill for everyday smokes, but I use the Yoder when I want to get serious. It does a beautiful job on baby back ribs (can do up to 8 racks laying flat on the grate) and I have smoked two complete turkeys at a time. The only time I have had a problem after 2 1/2 years of smoking was caused by a failed temperature probe. I got a new probe, installed it in a few minutes, and was back up and smoking again.

Manufacturers advertise this piece of equipment as both a smoker and a grill, but it's best to think of it as a superb indirect-heat convection smoker, not a grill. Most models just don't do as good a job of searing a steak as a charcoal grill or even a gas grill with a sear burner can. You'll sear steaks better on a $20 hibachi than on most pellet smokers.
I bought my Traeger Pro Grill a year ago and have thoroughly enjoyed using it. The problems began when it suddenly stopped working. The warranty is a self-service warranty which means you have to service it yourself or load it up and haul it to a distributor for repair should your efforts fail. For this reason I HIGHLY RECOMMEND YOU AVOID BUYING A TRAEGER GRILL. Anytime you pay 1500 for anything a warranty should mean just that, it’s a replacement warranty. I am terribly disappointed with the response from Traeger. Please feel free to contact me should you need further clarification.
I bought my second Traeger Grill around Thanksgiving (my last one died after 3 months), spent most of the day assembling it only to find it didn't work. Customer service told me to reset the thermostat, I did and it shut down. I did this routine a few more times with customer service and it kept shutting down, day after day. Traeger reluctantly sent me a replacement grill and promised it would be Fully assembled (I have little use of my left hand and can't work with small parts) Well it showed up unassembled in a bunch of little boxes. Customer service told me 4 times that they would call back with a local Traeger dealer to assemble it. Four promises to have someone come out and not even a phone call. This is the worst customer service from a consumer goods manufacturer I've experienced in years! All BS, all the time! I had the pleasure of returning all the little boxes of parts today to Home Depot for a refund. I wish I had seen all the Traeger reviews 3 months ago when I bought this pile of ... Three months without a working grill because of their cheap Chinese construction. The infomercial looks good, don't do it! Hello WEBER!

Another video I thought it’d be cool to show you guys is one that features BBQ Diva as she shares her thoughts about how Fast Eddy’s Pellet smokers work with BBQ Ribs. You’ve likely read the Diva Q DIY BBQ Sauce post we highlighted here. And no doubt you know about Danielle’s work with the now famous BBQ Crawl television series. Without question, she’s one of BBQ’s greatest treasures. Check out what she says here about Fast Eddy’s. The video starts out with Ed Maurin showing you the recipe he used for the World BBQ Championship Perfect Score Ribs in 2000 – using both baby backs and spares. Diva chimes in near the end with her take on how these ribs taste.
We purchased our wood pellet grill (Model TFB57CLB) from Costco in August 2017. It came with one bag of the gourmet blend pellets. We used the Traeger cookbook to try a few different recipes in the fall. Most of these involve a period of smoking followed by a period of grilling. The grill seemed to work fine at first. We used it a couple of times on warmer days in the winter and it had some trouble getting up to the desired heat level. We started using it regularly again in April 2018. I was careful to clean it and check the pellets etc. The smoking feature seemed to work alright, but when I would turn the heat up for grilling, the grill would usually struggle to get much over 225. I would resort to turning it up to 375 or more just to get it to 225 and then often it would sink back down to 180 or 160. I went to the troubleshooting guide on the manufacturer's website and checked all the components, which seemed to be working fine.
Camp Chef have been a notable and solid producer of grills for some time now, and have earned their position in the market, with straightforward, yet proficient outlines, which offer purchasers great outcomes. They had stated, prior to release, that the PG24 Pellet Grill and Smoker, would give clients brilliant elements and a high level of usefulness, with exact temperature readings, and I needed to see whether this genuine. This Camp Chef PG24 Review expects to give purchasers all the data they have to settle on an educated purchasing choice.
From boiling brewing frying or whatever the job From boiling brewing frying or whatever the job might be this little stove has the power to get it done. The maximum output high-pressure burner system heats mass amounts of liquid in a hurry and will maintain it at boiling temperatures making it a great cooker for home canning and ...  More + Product Details Close
The Pit Boss Company manufactures an extra-large pellet grill with 700 square inches of cooking surface. It closest competitor in pellet smoker largeness is the 7-year veteran known as Rec-Tec. It has probably one of the largest cooking surfaces (or the largest at that) in the pellet grill and smoker industry. It approaches grilling with the idea that sometimes bigger really is better, at least in terms of cooking more meats at the same time.

The real innovative feature of this monster pellet grills is that with it can be divided into two independent grills or opened up into one that can accommodate a whole hog (though a rather small one). The best part of this is that it can be a 600 square inch pellet grill when it needs to be or a 1,200 square inch grill when it has to be. For the person who might need to do a lot of cooking once in a while, this is a very good option. With two pellet controllers, mounted on opposite ends this pellet grills has all the versatility imaginable.
Wood pellets are an all natural product. No petroleum products in them, no fillers, chemicals, or binders. They are an excellent source of smoke flavor and compact energy, 8,500 BTU per pound. No hot coals, no flareups. There is also very little ash: 10 pounds of pellets will produce about 1/2 cup of ash. All the rest is converted to energy and combustion gases. I clean out the bottom of the ones I tested after about 10 cooks. At high temps there is very little smoke, at low temps the pellets smolder and produce superb but understated smoke flavors. Click here for more about pellets.
Cleaning/Maintenance: The grease catcher on this flat top is pretty decent. It is located on the bottom left hand side and all the oil/grease gets caught without anything dripping elsewhere. I usually wipe the grease catcher's orifice down with a paper towel to ensure it does not get clogged up over time. Other flat-top grills have either grease catchers that drip onto the leg of the grill or have them in the back of the flat top which is a little inconvenient getting to. As for cleaning after every use, I use a stainless steel scrapper/chopper to wipe the grill clean after I am done cooking. I scrape everything down into the grease catcher. For saucy foods or foods that might stick to the flat top, I use water when the grill is still hot to scrape it off and send it to the grease catcher. Afterwards, I put a little bit of oil onto the flat top and spread it all over using paper towels to maintain the seasoning before putting the cover on. Total clean-up time and re-seasoning takes roughly 3 minutes.
This is best pellet smoker for the money if you are a newbie but want to cook like a pro. It is super easy to use and allows you to set up the whole system and then walk away. It has an electronic autostart ignition, which means you don’t even have to start a fire. Just plug it in, do a little prep work, add some pellets, and it will not be long before you have some delicious food to enjoy with your family or serve to your friends.
Now that we have covered the most important criteria to take into consideration when it comes to quality pellet grills, we wanted to share the cost and the value criteria and why we have included this on this list. Now, It is evident that the more costly the grill is, the better quality designed it will be and the better functions it will have. With that said, most grills that are costly have some of the top of the line premiere features available such as high-quality construction that is rust resistant and up to 600sq in. of grilling space.
Editor-in-Chief Sean McCoy is a life-long outdoorsman who grew up hunting and fishing central Wisconsin forests and lakes. He joined GearJunkie after a 10-year stint as a newspaperman in the Caribbean, where he learned sailing and wooden-boat repair. Based in GearJunkie's Denver office, McCoy is an avid trail runner, camper, hunter, angler, mountain biker, skier, and beer tester.
I’m not sure of the dates on the above replies, its now Oct.2017, and I’ve had enough of the Bradley dig. smoker. I live on Long Island NY and the Bradley has trouble getting up to and holding temp. I’ve added a PID to it but have decided to take it up a level. I’ve done a bunch of research and I’m leaning toward the Yoder 640 with Comp. cart. unless you take me out of it. What would you be spending your money on today? I did buy a book though your site, I hope that helps.

This smoker offers a decent 418 square inches of grilling space. This is enough to cook around sixteen burgers or four whole chickens. If the grilling space isn’t enough, Traeger also offers a larger unit that offers the same features at a higher price range. But the medium sized one is enough to cook for large groups of people already. Built to have a high capacity, this smoker allows for multiple cooking at the same time.
This is the single main advantage of a pellet smoker. Unlike charcoal, gas or wood fired smokers you don’t need to do anything with fuel except make sure it’s full when you start. This means no more having to go back and check fuel levels, no fluctuating temperatures, no spending ten minutes setting up charcoal and getting it at the right temperature, and no random heat variance giving you oddly cooked food ’cause you set it all up wrong.
Operation of your Pit Boss Deluxe Wood Pellet Grill is easy. Simply load the pellet hopper with your favourite all-natural hardwood pellets and turn the dial to your desired pre-set temperature. Within minutes, the grill automatically lights the pellets, and adjusts itself to your desired cooking temperature between 180° to 500°F. The grill can maintain that temperature all day, granted there’s always pellets. It’s that easy. Experience real wood-fired flavor with Pit Boss.
It has a cooking area of 800 sq. inches and a hopper capacity of 20lbs. While that just would be fine for regular smoking, this product needs some supervision and pellet refilling for longer smoking sessions. It does not have a Wi-Fi enabled control system, though it does come with a digital control system to provide you some ease of control while cooking with this product.
I have a pro series Traeger. Both casters broke with minimal use. Bought new casters from Traeger. Neither one fits correctly and were very difficult to install. Casters came without instructions, so I had to guess. I went to u tube and found that people had to build a whole new leg assembly just to fit on new wheels that were not made for this smoker. I do not want to spend four hours of metal work to simply replace the casters that Traeger should have gotten right in the first place. Can of worms! Take that Traeger!

I bought this grill in May 2018. Had to return it to Ace 9 days later because it wouldn’t keep temp or would go out and fill up with pellets. I had to have the GM of Ace fight for me to get a new grill from Traeger. Once I did the new one seemed to work for about a month. Since then this one does the same thing as far as heat and pellets. I thought this thing was supposed to be a set and forget grill. If I don’t watch the heat it will be 200+ degrees over the set heat or sometimes be at ambient temperature and I have to pull me meat, grill and grease tray out so I can empty the heat pot of all the Unburned pellets. This thing is nothing but trouble. Does it cook great meat? Yes! When it works and you babysit it the whole time. On top of that customer service is about as useless as ** on a boar! They will try and tell you it’s something you’ve done wrong. I will be buying another brand smoker and giving this one to someone who like to deal with troubles.
Decided that moving these beasts was a little challenging so I bought a Backwoods Party 10 years ago and loved it. But basically have about worn it out. And as I got older I don’t enjoy getting up at 2 AM and then having to get up every couple of hours, after the 45 minutes of getting it ready at 2 AM, to check it and feed it. I also bought a smaller lightly used Open Range, The Good One. Used their recommended method the first time I cooked with it and hated the Q off of it so bad most of it was wasted, wife hated it too and the son ate most of it. It was extremely ash/strong smoke flavored!
Hey DS – You’re dead on correct re: Grilling vs. Smoking. Most to nearly all Pellet Smokers are used as “smokers” in the truest sense. Louisiana Pellet Smokers boast a direct fire feature for grilling, as do Yoder smokers. However, I’m with you in that a grill is a grill and a smoker is a smoker. GMGs are very popular down here on the FBA circuit. However, most folks do find that they don’t produce the amount of smoke preferred for competition meats (which, in truth is a complaint about many pellet smokers). This is why stick burners and “some” gravity feds get a boost in rep among competition cook teams. That said, I do see folks happily using pellet smokers, and some win with them. One “trick” I see used now and again to boost the smoke output on a pellet smoker is to use one of those smoke tubes… like the A-maze-n Tube Smoker. Thanks for your comment, and for stopping by to read this blog post! – Kevin
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