My wife and I were one of the first buyers of the YS640 in 2010. We had owned a couple of gas grills that, of course, eventually rust out. My wife saw the YS640 at the Kansas State Fair and called me and said that I HAD to look at this smoker! At first, the smoker had many problems--inaccurate temps, huge swings in temps, etc. Don and Joe kept working on the problems and installing updates--never charging us for updates or service calls. Finally, in about March of 2011, they installed the update that really was the solution. Since then, the YS640 has been a consistent workhorse that does everything as advertised. Built like a tank. built to last. Don and his staff stuck by his product and by his customers. In this day and age, customer service is uncommon. By the way, I thought the YS480 would have been big enough, but my wife said, "our family isn't getting smaller,".....I'm very glad we got the 640 and the second shelf. I have needed it many times. Thanks Don!
Although I marked price high. I would buy it again, tomorrow. I was a novice. I had never smoked anything when I bought this. It is amazing and if you asked my friends and family I should have opened a bar & grill. It's grills better than any gas grill u can buy. The YS640 only gets better with time you get good at using it. It's the best cooker on earth. If your considering paying over $800 for a cooker. Spend the money... you will not regret it. My cousins have Traegers.. and they smeared by them. One weekend at my cabin one has ordered his the other don't have the money yet. I have used it a minimum of 2 days a week and have already got my money out of it by not ruining meat. The guys at Yoder have a monopoly. No one makes a cooker that could stand up to it. THANK YOU YODER. YOU HAVE MADE SOME GREAT HOLIDAY MEMORIES FOR ME AND MY FAMILY. Remember if your on the borderline don't know if it's worth a little more. By the 12th month of owning it. You will look at your wife or girlfriend and say "I'm so glad I spent a little extra and got that. It's beautiful.
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