From the second I ordered the YS640 to the day it arrived the service and dialogue with ATBBQ was first rate. They actually care about the customers service experience! One word of caution for anyone thinking about buying this beast. Make sure you have someone strong to help you unload it off the pallet! My neighbor was amazed at the heft and build quality!
At the peak level of outdoor cooking, the Champion Competition Pro is a rugged grill and smoker with extensive features that come standard. Clean-up is a breeze with the heavy-duty, porcelain-coated cast-iron cooking grids. Known for superior heat retention, cast-iron makes searing easy. Other features include the stay-cool handle, side shelf with tool hooks and bottle opener, bottom cabinet for storage, robust locking caster wheels for easy movement, and a heavy-duty 14-gauge powder-coated steel finish. Sear or smoke, bake or roast: discover the taste of real wood-fired flavor with the Champion Competition Pro. Comes complete with a weatherproof grill cover.
When the grill was delivered on or about Nov 23, it was damaged.  The Grill Barrell had a dent in it, caused by a hole punched in the box during UPS delivery.  We didn't immediately put the grill together, so a couple of days went by, and then we began the assembly.  I called Traeger Customer Service and they told me to disassemble the grill, put it back in the same box and packing and return it to them.  I tried on about five telephone calls and emails to explain that we did not have the box, the packing or the UPS return postage.  Traeger then sends UPS to my brothers house 3 times to pick up a grill that they would not send packaging for, nor would they send any packing materials.  They wanted my brother to tear the grill down, electronics and all and return the dented  grill body, but they'll only send a good body when they get the damaged body.  So meanwhile, we have a grill minus a body waiting on Traeger to send us a new one.
It also has the standardized dial-in digital control with LED readout (not to the point that it has WiFi like the Green Mountain Grills Davy Crockett Pellet Grill, but still quite convenient). However, it’s rated low on this list because of poor quality control. Too many customers ended up with bad Pit Bosses that have inconsistent temperature control (going all the way to 615° Fahrenheit).
As another criterion that we took into consideration, we felt that the pellet grill size was important to include in our selection process. One of the main reasons is because we wanted to share a wide variety of pellet grills that were designed for multiple uses. With that said, other reasons include the size and weight of the grill as well as the price. Meaning, the bigger the grill the more pricey it can become and the more it will weight depending on the material design. However, we also wanted to share compact varieties such as the Green Mountain Grill which is perfect for tailgates and small outdoor events or camping.
I ordered a thermostat for my Junior Elite grill because service said that was most likely the problem with my 4-year-old Traeger grill. I was promptly charged on my credit card. The order did not get to me and 2 weeks later, I emailed them. They said they would send out another thermometer. That thermometer has been making the rounds in 1/2 dozen post offices:
I purchased a Traeger Lil Tex 22 yesterday. I “grilled” a whole chicken. It overshot the temperature by nearly a hundred degrees which wasn’t a bad way to crisp up the bird but I was afraid it was going to melt itself down so I shut it down. I was up by 5 this morning to smoke a pork butt for pulled pork sandwiches. My wife’s family is coming over for dinner tonight and time being a concern I fired up the “smoker”. It snowed 12 inches last night so the next hour I was shoveling my walks. Imagine my surprise when I checked on the Traeger and it had shut itself off . The meat was colt to the touch. I read through the instructions to make sure I started it up correctly and I did. I removed the meat and restarted the smoker. It smoked for awhile then quit. The temperature never got above 140. I called Traeger technical support twice and each rep gave me a different answer as to why it wasn’t working. After 3.5 hours I gave up on the Traeger for a more conventional method. I purchased the Traeger for the the set and walk away feature. It let me down!! It is 34 degrees outside today so I will wait until it warms up to try again. Should it fail me again I will sell it for scrap! So far I am not impressed. My wood smoker takes time but it is reliable.
Barbecuing is supposed to be hard. It should involve chopping wood, breathing in charcoal dust, and hours upon hours to keep a constant temperature from your grill. A pit master would never subscribe to the “leave it and forget it” philosophy that a pellet smoker brings to the table, right? The best pellet smoker reviews show that this isn’t necessarily the case.
One-Touch Non-PID Controller - Featuring a LCD display and one-touch buttons for setting the cooking temperature in 5° or 10° increments, these controllers allow you to more accurately set a desired cooking temperature. However, like multi-position controllers, they use fixed cycles for delivering pellets and so are limited in accuracy to +/-15–20°F. These controllers may have inputs for meat probes that monitor the internal temperature of food.

The biggest cleanup issue is the buildup on the heat deflector under the cooking grates. You'll need good gloves and an apron. On most models, a thorough cleanup means a 30 minute process of taking out the greasy grates and the gooey deflector plate, scraping them and washing them. You should do this when the carbon and grease cover the deflector plate. Stainless parts can go in the diswasher, but I wouldn't do it. That grease is like tar and it could get all over the insides of the dishwasher and hang on for dear life. I use a handheld steamer like the Steamfast SF-320 Portable Steam Cleaner shown here.

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So Kevin here is where you come in. Been wanting to make getting consistent Q on the table regularly and easily. Been looking at pellet poopers for about 5 years now and decided to take the plunge. Had already done enough looking a few years ago Traeger’s issues had scared me off. Several friends had them and raved but always mentioned problems. I decided from my work I don’t want to be buying someone’s, ‘we know the problems and are fixing them’ if you can find something solid for similar cost. Yoder and FEC were pretty much my finalists. So I was doing my final thoughts and found your article.
This website has a lot of negative reviews... I mixed some salt and pepper, rubbed onto some ribs, and put on the Traeger. After about 5 hours sitting in my a/c living room, looking out the window, at perfectly managed temp, the ribs were done, perfect, juicy, with a beautiful wood smoky flavor that I've never gotten on charcoal or even in restaurants with professional pitmasters and all. I did phone Traeger when I was putting the grill together and doing the 1st burn in, there were humans there (!) and they were knowledgeable and helpful on the 1st time.
Speaking of competition cooks, you’ll find that many competition BBQ pitmasters who use Pellet grills as their primary means of cooking are among the more well rested come Saturday. The next step we’ll cover in this selection of Pellet Grill Reviews is getting your pellet grill / smoker up and running. Again, what you may not see in may Pellet Grill Reviews is repeated mention that you’re not going to get that “deep smoke” flavor profile using a pellet smoker. Though, this can be achieved by using something like the Amazen Pellet Tube Smoker 12″.
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