I called Treager the next day just to find out what happened.  The customer service guy way REALLY nice.  He said, "Don't worry.  We stand behind our product 100%."   Wow was I impressed!   He told me he would email me instructions on how to make a claim.   He even told me he would send me a new thermometer ( my Christmas present one was destroyed by the fire).   He did everything as promised!
The MAK Pellet Boss will increase or decrease with the press of a button in 5°F increments and has a probe in the oven that keeps the temp pretty solid. As with any thermostatically controlled oven, even your indoor oven, the thermostat cycles heat on or off as needed. So it you set it for 225°F it cycles on til it hits 225°F, then off until it drops to 220°F, then on to 225°F. There are three meat probes and the Boss can be programmed to change the cooker temp when the meat hits a target. I've had one for several years outdoors in the Chicago winters and summers without a cover and no problems.
It lowers its temperature by 5° Fahrenheit Increments by lowering the feed rate of the pellets and raises the temp by increasing the feed rate. As for thermostatically controlled grills, the thermostat cycles heat on and off like with the refrigerator as required by your given setting. Some digital temperature controls are so advanced they even include a WiFi setting.

First things first, this is not post against the Traeger grill/smoker. I love the foods I have experienced from it. This is strictly about the customer service FROM TRAEGER (not amazon) I have received from them. I purchased a grill for my parents right before Xmas. I was happy to get this for them, but upon putting it together we noticed a huge dent in hopper and the under crate all dented in. Box was in perfect condition(Pics below)


The moment we found this as one of our most desired articles, we had to conduct extensive research on what a pellet grill is. With that said, if you are new to the pellet grill industry and want to know what it is, here we go! Pellet grills are often considered, ‘pellet smokers’, due to the construction quality and design. The reason is that pellet grills combine different cooking elements such as charcoal, gas grills, and a conventional kitchen oven. Now, they are fueled by wood pellets, hence the name. With that said, pellet grills can smoke, cook, and grill all in one simple mechanism and design. With an electronic control panel, an individual can control the wood pellets that fuel the fire to regulate airflow and maintain the proper cooking temperature. Did you get that? We hope so because it is time we share with you the criteria to evaluate the best pellet grills.

To be sure, there are pure “smoker” and pure “grills” but there are some exceptionally well-designed hybrids. I bought a Memphis Elite last year, and it is AWESOME! I made a pulled-pork masterpiece two months ago that was absolutely delicious… 8 hours on low temperature (225) then an hour on open flame (switching from a “smoker” insert to an “open-flame’ insert at 700 was easy) and it was awesome!
I purchased a Traeger Elite Grill from the website. I use the grill one time and it worked fine. A couple of weeks later we fired up the grill to cook some steaks. Approximately 10 minutes into cooking the auger stopped working. We had to finish our meal cooking it on the stove. I looked at the troubleshooting guide and the steps needed to be taken. To determine what was wrong you basically needed to dismantle the electric box and auger housing. I am not an electrician Nor a mechanic and feel this is excessive for a consumer to have to do.
I purchased a Traeger 34 inch smoker a month ago and it has never worked correctly. I called customer service several times and the bottom line is that if I want to have it serviced, I have to load it into my car and drive it to Long Beach. There isn't a service dealer in the entire City of Los Angeles! Going to return it to Home Depot. Buy any smoker other than a Traeger.
One huge advantage with pellet smokers is that because of how they work, they’re all generally of a higher standard than a lot of other types of smoker. But just because you’re less likely to grab a bad model doesn’t mean that you don’t want the best, right? There’s still things to think about that make sure you get the absolute best fit for you and your family.
I cannot comment on the quality or Function of the Grills as I never received mine. I order a Texas Elite 34 at the Minnesota State Fair on Aug. 23rd for $899 with a few extras and was told this was the lowest price ever (Not True). They did not tell me about the pro series which I found later. They said it would be delivered within 7 days. 2 weeks later no grill so I called customer service just asking on when I would get the grill. They could not find my order and did not believe I ordered one... They said I had to email them my receipt as they could do nothing on the phone.

Brad Barrett at Grill Grates makes a fantastic product. Reverse searing 2″ steaks and chops (or thicker) works great on pellet smokers as you can get the internal temp up to 10-15 degrees below your desired finish temp, remove them and loosely wrap / cover in foil, crank up the smoker with the grates on to say, 400 degrees, and then sear off your protein getting great grill marks with little to no sticking at all. Huge fan of Grill Grates.
The Rec Tec Bull is built for serious smoking. The stainless steel chamber doesn't have paint that will chip or peel, and the built-in Wi-Fi technology allows you to monitor your cook from anywhere in the house. And with two meat probes you'll have more flexibility when cooking different types of meals. The 40-lb. hopper and interior LED are features the backyard pros will love.
Got my Camp Chef Smoke Pro SE four days ago. My son and I put it together, it is a two person job because it's heavy. Seasoned it and smoked two chickens that turned out awesome! Today I have hamburgers on. Smoking on low smoke for half an hour, take them off and crank it to 450 put em back on and grill till done. Easy to use. Very happy so far. Just hoping it holds up!

To sear a steak you need direct radiant heat. I don't care if you can heat the air to 1000°F, it is still indirect heat and that does not deliver as much energy as direct radiant heat. It's physics, but not hard to understand. In short, heat is not the same as temperature. It feels hotter at 80°F if the sun is shining on you than if it is 80°F in the shade. I discuss the concept in more detail in my article on thermodynamics of cooking.


After about 10-15 hours of cooking, you should remove the burn cup and dump the ash. If the ash builds up it can prevent ignition. Ash also accumulates in the bottom of the unit, but doesn't impact cooking. A vacuum cleaner with a hose makes short work of it. Only a few manufacturers, such as Blaz'n Grill Works and Camp Chef have a slide out combustion cup that makes cleanup much easier, but you still have to get underneath the deflector occasionally and suck out fly ash that has scattered around the lower part of the grill body.
With that said, we can guarantee that all of the grills on this list are designed from the best quality materials and design elements to ensure that it not only lasts the test of time, it is safe to use, easy to set up, and also designed to cook the best meals possible. With that said, let’s talk about a pillar that has added to the quality criteria, the material design.

Designed specifically to heat quickly this little outdoor Designed specifically to heat quickly this little outdoor cooker is a powerhouse when it comes to boiling brewing or frying. With its high-pressure burner system this stove is a great addition to anyone’s gear and works perfectly for all types of canning. The small size and portability also makes this ...  More + Product Details Close
This will work using one burner only on the stove when connected to our RV exterior grill connection port. Our camp chef portable stove has one large and one standard burner. It would only operate on the standard burner due to the low pressure regulated on the RV piping system. Be prepared to break out the standard propane tank & regulator hose set if you plan on running a two or three burner camp chef stove. Rating is 4 stars due to the price and short length at $35 price tag, it could have been longer.

At the peak level of outdoor cooking, the Champion Competition Pro is a rugged grill and smoker with extensive features that come standard. Clean-up is a breeze with the heavy-duty, porcelain-coated cast-iron cooking grids. Known for superior heat retention, cast-iron makes searing easy. Other features include the stay-cool handle, side shelf with tool hooks and bottle opener, bottom cabinet for storage, robust locking caster wheels for easy movement, and a heavy-duty 14-gauge powder-coated steel finish. Sear or smoke, bake or roast: discover the taste of real wood-fired flavor with the Champion Competition Pro. Comes complete with a weatherproof grill cover.
This maker of top-quality wood and pellet grillers is the company spearheading the digital revolution in the pellet smoker industry like its digital controller that manages pellet flow to control internal temperature and WiFi that connects your phone to the grill, allowing you to use it to control your grill for good measure. It’s the more gimmicky of the different pellet grill makers.
I bought my Traeger Pro Grill a year ago and have thoroughly enjoyed using it. The problems began when it suddenly stopped working. The warranty is a self-service warranty which means you have to service it yourself or load it up and haul it to a distributor for repair should your efforts fail. For this reason I HIGHLY RECOMMEND YOU AVOID BUYING A TRAEGER GRILL. Anytime you pay 1500 for anything a warranty should mean just that, it’s a replacement warranty. I am terribly disappointed with the response from Traeger. Please feel free to contact me should you need further clarification.
Pellet grills preheat quickly, so you can start cooking almost immediately, and the pellets are available in a number of woods, for different smoke flavors. The smoke has a subtle wood-fired flavor with less of the acrid flavor that comes from standard wood or charcoal. For the maximum smoke flavor, it’s best to cook at a temperature lower than 250 degrees, while higher temperatures cook faster with less smoke.
×