Product is decent but customer service really didn't help me out when they sent me a wrong accessory part that was ordered by their customer service department. Explained that the representative misunderstood my request for an inside shelf but I was sent outer shelf which I have already . Tried to be fair and asked them to pay for the return shipping so I could return it back. They said we will gladly return your $ . Well till this day after numerous calls and false promises for the credit return .. there still is no refund. They seem to care but actually they did nothing. It's been 3 months of calling. Sorry to say we are Done with this company. If they can't settle a small concern and have A + service then don't bother! Good thing they are not the only smoker on the market. Shop around folks.
Is it customer support? I ordered a grill cover(made by a outside vendor in Kansas as well) for my YS640. It ended up with a small leak. I called Don, and by the end of the week I had a brand new one. Also, I was getting ready for my first cook on my brand new YS640, and I invited the whole family over for baby back ribs. I called Joe, and he talked with me on the phone for 20 minutes explaining how the grill worked, what temp to set the pit at, when to rotate the ribs and even which ribs will need to be rotated. Joe was spot on! Best ribs I have ever had!!!
Now we come to the part no one likes and that’s cleaning. This smoker won’t clean itself but it does make the process a lot easier. PG24 by Camp Chef Pellet Grill is created in a way that gives you easier access to the fire pot making cleaning out the ash effortless. It also has trap door that allows you to clean the unit without scouring through grease and ash. Anyone who has ever had to clean a smoker grill knows how time-consuming and enormous the task can be. This trap door is only present in expensive units, but you’ll be glad you paid a little more when cleaning becomes effortless. You could also buy the other version that could come with cover (which is $50 more expensive) to make sure the smoker is in the best condition at all times.
In smoke mode the controller is no longer controlled by the thermometer, it merely switches the pellet feeding auger on and off. On time is 15 seconds, off time ranges from 45 seconds at P0, to 165 seconds at P15. Temp and smoke are controlled by the duration of off time: the auger always runs at the same speed. More smoke is produced at higher P settings and lower temp settings because longer off times allow the pellets to smolder. At P0 in smoke mode or "High" in cook mode the auger replenishes the pellets at a faster rate, creating more flame, less smoke.
I have used a pellet smoker for about five years, and looked at, or used, many different brands. I have added auxiliary smoke generators, and tried almost every way possible to create authentic BBQ on a pellet smoker— It can’t be done. When the vendors, or users, refer to subtle smoke they mean virtually no wood flavor. Do yourself a favor and try a simple test: go to a really good BBQ joint, or BBQ competition; try some of their Q and then compare it to pellet meat. There is no comparison. I wanted the pellet unit to produce good Q in the worst way because of the ease. You cannot duplicate the smoke created in a wood, or wood/charcoal firebox with compressed sawdust. It pains me to say it but it is true.
By far, the two most popular pellet flavors are hickory and apple. Both are classic BBQ woods, and between the two you can cook just about anything. Hickory produces a moderate smoke that’s strong enough to stand up to the bold flavor of beef, but isn’t so strong that it overpowers pork or poultry. Apple, on the other hand, produces a sweet and mild smoke that complements lighter foods like seafood and vegetables, but also has enough backbone to be used with poultry and pork. Although hickory and apple are the most popular flavors, you can also pair other combinations of moderate and mild woods (such as pecan or oak with cherry or peach) to sufficiently cover all your BBQ bases.

I was so excited to get this grill for the weekend. It was easy to assemble and get going. It has a great place for me to keep my bbq tools and a front rack to set stuff down so I am able to easily put things on and off the grill. We made steak and lobster tails and they could not have turned out better and it came with a cookbook to know exactly how to do it!
My wife and I purchased this over the weekend. Been wanting this grill for a while. $349.99 includes cookbook, 3 years warranty +costco visa warranty. They also had the lil tex and the other bigger grills at reasonable prices. Links are for the locations for their "roadshow" in order to capture the prices. Technically doesn't come with the cover but I convinced the rep to throw one in.
Use of the P settings in smoke mode is easy to understand. But one can also use them as a dual function feature in cook mode. Remember, in cook mode the auger idles when the temperature is correct, but the P settings continue to function in idle mode. Ortech recommends the P2 setting as the default idle rate in cook mode. However, as one gains experience, the P settings can be used to improve the grills performance. For example, when using high temperature settings, select P1 or P0 to reduce auger off time and maintain strong, steady heat. If you have trouble hitting low temperatures on a sweltering day, increase the P setting to increase auger off time. It does not have a significant effect on smoke production. The basic rule remains: Low heat = more smoke, high heat = less smoke.
First impression was this thing isn't built like a mass produced unit, it's more like something you would expect from a master fabricator. The assembly instructions were incredibly detailed, and the way it was packaged made it really easy. It takes a little time to get temp steady for low smoking, but once it's there it seems to be pretty steady. So far absolutely impressed with everything about this cooker, and made in the USA!!!

The built-in cords on outdoor cooking devices are often not long enough, and although regular household extension cords will work for rotisserie kits, they will not carry enough juice to keep you pellet smoker or electric smoker going. They could become a fire hazard as they heat up trying to deliver power to the unit. To extend the cord you need a large capacity cable as measured in amps. Here's how to figure out what you need:
The rest of the product we reviewed offered 6-in-1 features, but this one surprised us with its 8-in-1 cooking versatility. If an efficient smoker that can do multiple things is what you’re after, then there’s no need to look further. This could just be your top choice! The pit Boss Pellet Grill with Flame Broiler cooks almost all kinds of food with 100% genuine wood pellets. Talk about quality and quantity!
Hey Charlie – I’d leave that grate wide open if you want maximum heat. If the grates are only over the burn pot, then you can do sort of a two zone cook (indirect vs direct heat) by putting a thicker steak, chop, or piece of chicken on the ‘non direct’ side to get up to a temp that’s 15 or 20 degrees lower than your target. Then, finish off over the burn pot area. Just one idea.
I have used Bradley, Masterpiece, Green Egg, New Braunfels, Oklahoma Joe, Weber and now Traeger. So there is some experience in these comments. The “set it and forget” it is a misnomer and should not be used with Traeger (or any smoker/grill.) With Pellet Drive before you buy Read up on Er codes. The worst is when the fire pot fills up with pellets because the fire can’t keep up with the auger push and the whole cook is ruined or delayed. You have to pull everything out and basically start over while your expensive prime brisket is trying to be saved in the oven. Doesn’t matter what the weather is or wind conditions. Doesn’t matter if you stare at it and stir the hopper continuously. It will happen. Customer support at first was well you are at fault (didn’t leave the lid open on fireup for exactly 2 to 4 minutes or didn’t vacuum out the firepot between every cook) which is crazy. Finally, after so many calls over the past 6 months they are trying to make it right. Problem is, DO NOT believe the “set it and forget it.” That does not exist with any good cook. I have replaced the controller the fan and now getting a new probe. Do not waste your money. Unless someone out here in BBQ land can give me a recommendation on a product that won’t do this stay away from Pellet Drive?
Kevin- I’m in the process of researching to get my husband a grill for Christmas. I’m torn between the 820 you mentioned above and the Traeger Pro Series. As far as I can tell they are basically the same except that you get a larger cooking area on the pit boss for the same price you pay for a small cook space in a traeger. I would like to spend around $600 on the grill but would possibly go up to $800 and want 500 sq in cook space or greater. Which do you prefer? Pit Boss, Traeger or another brand?

Just like your kitchen oven, a pellet grill must keep a consistent temperature in order to produce great food. To get tender brisket, the temperature needs to stay as close as possible to 250°F for the entire 12-plus hours its cooking. A pellet grill’s ability to do that is largely determined by its control board, which is essentially the brains of the pellet grill. There are different types of controllers, and their precision and consistency varies. Most can hold a consistent temperature in ideal conditions, but not all controllers can maintain a tight temperature in the cold, wind, and rain.

Igniter: An igniting rod, heated up to a red hot level, ignites wood pellets as they fall inside the firebox. A cooling fan blows air into the pellet smoker from behind the pellet auger to prevent heat backdraft, while the fan underneath the firebox fans the flame – distributing heat evenly throughout the smoker. This heat is used to smoke and slow cook food in the smoker to give it the best flavors possible.

The major issue is the size. It’s the smallest smoker at this price range, and barely bigger than the Junior Elite. Considering the price difference in the two, it’s hard to justify the extra expense, and when you compare it to the other smokers at this level, the Lil Tex seems more than a little lackluster. There’s less cleaning options, less automation, less cooking space. Just less of everything.
The digital controller controls temperatures from 150F to 500F in 5-degree increments; that’s the most precise we’ve found on a pellet grill, and gives you a good, precise burn. There’s also Sense-Mate, a thermal sensor that monitors the smoker’s internal temperature, so you can keep an eye on it remotely on your phone via Wifi, letting you adjust the temperature from the app.
Meanwhile, it also has a 15-pound pellet capacity comparable to Camp Chef SmokePro (not as large but big enough to eliminate continuous wood pellet refills) and folding legs for better portability. However, certain users who’ve already bought their own REC TEC Grills Mini Portable Pellet Grill have complaints about it, like inconsistent heat distribution of the grill and poor quality control (certain grills break down easily).
When you purchase this smoker, the cost is a bit more then some and less then others. Yet, I believe a great deal! One get's what they pay for. I believe this grill is a bargain at the price you pay. From the way it is shipped to me, I was throuoghly impressed with the attention to detail in packing and my receiving the smoker in perfect condition. It is a tank and the people I dealt with at All Things Barbeque, were first rate. If you have any questions, they would answer them. I plan on using the smoker in the next few days and can hardly wait. If the smoker works anything like the staff does at ATBBQ, it will be a grand slam! Kudos to everyone there and thank you for everything!

A pellet grill often comes with many facilities that are usually not available on any other grilling appliances. One of them is its temperature control and settings. This is a huge advantage for inexperienced cooks who do not have the understanding and years of experience of pit masters who know how to cook different foods on different temperatures. This also means that you do not have to fiddle and fidget around with the heat every 2 minutes after slapping on the steak on to the grills.


A: As another key question that many individuals are asking for, users want to know if the grill is water resistant. Now, the inside of the grill in no scenario should be exposed to water. However, the exterior of the grill, once covered can be exposed to water. However, it is always best to ensure that the grill is powder coated and is able to withstand a bit of moisture, so it does not rust. If this is the case, then an individual will need a grill cover, which brings us to the next question.
While using and running a pellet grill is child’s play, catching the right offer on pellet grills can be a hassle for consumers who have little to know clue about it can prove a costly bargain. Knowing your facts prior to buying one is always a good a smart idea. My pellet grill review will do the best it can to educate you on the things you need to look out for when purchasing your perfect grill. Here are a few heads-up:
With the internal temperature sensor, meat temperature probe, and a digital temperature readout, the PG24 pellet smoker takes the guesswork out of your cooking process. An advanced digital temperature chip gives a more steady smoke and temperature, eliminating large temperature swings and giving a more consistent cooking temperature. The patented Ash Can Cleanout System makes clean up the easiest out there.
Pit Boss Wood Pellet Grills are filled by all regular BBQ wood pellets. The computerized control board lights the grill and permits you to set the cooking temperature from 180° to 500°F. Fan constrained convection cooking takes out the requirement for a rotisserie and makes an adaptable situation for grilling, simmering, smoking, braising and preparing. The Pit Boss 340 has 340 sq. in. total cooking surface with porcelain covered cooking grids. With complete structural quality and strength, the Pit Boss 340 is made to last.
The flame broiler uses a digitally controlled burn system. Its Digital Control Center lets you set the temperature ranging from 170F to 600F with ease. The desired temperature is set and maintained through an electric auto-start and fan-forced air mechanism. These, in addition, give that flavorful smoky taste to all of your foods. The auger automatically feeds pellets into the smoker, so you can pretty much let it take care of everything.

Pellets not Lighting: It’s a simple issue. There is a problem either with the connection of your lighting rod or a damaged system. Repairing the wiring, if that’s where the problem is, might be a little complicated for most. So, for the average griller, the best and the easiest option is to replace the lighting mechanism altogether. When you buy the replacement part, it will come with a detailed instruction manual that anyone can follow.
Typically, most portable grills would give up certain features just to maintain their portability, but this wood pellet grill from Traeger actually had more than what other top grills have to offer. Out of all of our features, it managed to tick 85% off the review. Its digital controls, versatile cooking features, and decent cooking space (perfect for outdoor adventures) all make it our best portable pick.
I called Traeger to discuss their 10k Commercial smoker. The fellow who answered was polite but not helpful. He said, "You need to call our commercial division. They can answer any question you might have," and gave me the number. This is literally how the conversation went when phone was answered. Me: "Hello I was hoping to talk to someone there about your 10k commercial smoker." Him: "What state you live in?" Me: "Texas." Him: "We don't ship direct to Texas anymore, you will need to call one of our dealers." CLICK. So I am thankful I found out now as there is no way in hell I will spend 10k with Traegar.
When starting on a grilling project, it’s important to know at what temperatures should a food be allowed to settle inside a pellet grill before it reaches its desired doneness. Of course, the time it spends on the grill also plays a major role in it, but you have to understand that cooking on a high heat for long time periods can leave the meat charred while on a low heat can turn it into soft and mushy.

Remember, you are paying for every little feature, attachments and details on any product. So do not end up paying you inheritance for a feature that you are probably never going to use. Instead, invest on a pellet grill that caters to your needs and has features that will actually enhance your experience when using it. So do not, I repeat: do not, fall for fancy marketing features that sound too drastic.

With that said, we can guarantee that all of the grills on this list are designed from the best quality materials and design elements to ensure that it not only lasts the test of time, it is safe to use, easy to set up, and also designed to cook the best meals possible. With that said, let’s talk about a pillar that has added to the quality criteria, the material design.


Coming over to the cooking area, you will find 2 stainless steel grill grates that give you 702 sq. in. of cooking space with an option of the second shelf that makes it 1054 sq. in. Its tall enough for turkeys and large enough to fit 6 large-sized racks of ribs. So, hosting a bunch of people for a BBQ party, and cooking delicious meat for them, would be as easy as it could get.
Purchased my grill last fall at Costco, overall it works OK, some meats like Lamb Chops are just delicious. However, customer service seems to be deteriorating as the company is having success. My kids recently purchased me an add on to my Pro 34, a cold smoker. Traeger sells this but does not support it. The installation instructions are incomplete, I was sent parts that do not go with the unit, then customer service couldn't figure it out, this went on for weeks. After getting it installed, I asked for some instructions or recipes on how to use it, there are none. The old cover does not fit now, and Traeger does not sell one to go with a unit with a cold smoker, or plan on doing so. After a web search, I found one at Charbroil that kinda fits. Also, I just saw the same model at Orchard Supply, it now comes with more shelves and upgrades which I now have to buy as extras.
Secondly, make sure you pay attention to the controls and temperature settings. As well as a thermostat, higher quality smokers come with meat thermometers built in. As you cook, the internal temperature of your meat is going to rise, and unless you’ve got a meat thermometer, there’s no way of knowing exactly how hot it’s got. If you don’t know why this is bad, when you let food sit too hot for too long, you run the risk of drying it out. You’ll undo all of your good work, plus it just tastes bad.

First impression was this thing isn't built like a mass produced unit, it's more like something you would expect from a master fabricator. The assembly instructions were incredibly detailed, and the way it was packaged made it really easy. It takes a little time to get temp steady for low smoking, but once it's there it seems to be pretty steady. So far absolutely impressed with everything about this cooker, and made in the USA!!!


Hi Mark – I’ve not personally used the Smoke Hollow Pellet Grill you mention here. The base model pellet smokers I see at stores like Sam’s and Costco are going to do fine for most backyard cooking preparations. I’d look into what the Smoke Hollow folks offer customer service wise. When you buy at the lower end, understand that the unit might not enjoy the longevity or durability of other mid-tier or higher end models.

Pellets are available from a number of sources because they are popular for use in home heaters, so if you are worried that you will be buying a gizmo that might be worthless someday if the pellet supply runs out, it is unlikely. As more and more pellet grills appear, and word of their excellence spreads, sources for pellets will become numerous. I've even heard of a few Home Depot's carrying them. The bad news is that I have tried several brands and I always return to BBQr's Delight. They seem to have the least sawdust, so they are less likely to clog the auger, and they have a higher percentage of the flavor wood on the label.
The first time I grilled something on it -- pulled pork, which takes a long time on the grill -- the fire kept going out on me. My husband called the company, and they said they knew they had that problem. So he told the nice lady on the end of the line that what they needed to do was to add something to the hopper to keep it jiggling just a little so that the pellets continued to go down. "We're working on a solution," she said. "I just told you the solution," my husband, who's a mechanic and loves solving mechanical problems using unusual, but straightforward solutions. His trick? -- get one of those cheap, plastic, clip-on fans and clip it to the hopper, pointing the fan down into the hopper. The fan jiggles it just enough. The air into the hopper "couldn't hurt, either," he told me.
There’s so much about this grill to love, but one aspect that gets RAVE reviews is the customer service. Rec Tec has pretty much the best customer service in the industry. First off, there’s a 6 year warranty, meaning, they expect their product to perform. But in the unlikely case that you have issues, their customer service is incredibly fast to respond, is available even on the weekends, and believe it or not, the owners even provide their cell phone numbers so they can help you through a problem when you’re stuck. Incredible!
What makes it stand out from the crowd is that it’s the only pellet grill on the market (so far) that has an ash cleanout system… no more hauling out your vacuum to the patio to suck out the ashes when it’s time to clean out your grill! You just need a small cup… and with a simple turn of a small lever, the ashes drop out! You’ll LOVE this feature!
As another one of the most important criteria to consider, we read a lot of the reviews that individuals had to say about the controller system and how simple they are to use. With that said, we can say that all of the grills we have shared have a simple digital controller design that makes the grill simple to use and easy to adjust. Now, the digital controller is the way in which an individual will be able to adjust the temperature of the grill, which can range from an incredibly low temperature to as high as 450 degrees. Now, another really cool aspect of a digital temperature reader is that most brands have an LED display that makes it easy to read the temperature of the grill.

My wife and I purchased this over the weekend. Been wanting this grill for a while. $349.99 includes cookbook, 3 years warranty +costco visa warranty. They also had the lil tex and the other bigger grills at reasonable prices. Links are for the locations for their "roadshow" in order to capture the prices. Technically doesn't come with the cover but I convinced the rep to throw one in.


As far as size goes, bigger is usually better when it comes to pellet grills. A large hopper means a longer time you can cook without needing to refill your fuel source. A bigger grill size means more room for a variety of meats or side dishes. Look for at least 700 sq inches of cooking space (that can include the upper rack as well – remember, pellet grills work like convection ovens.)
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It’s also worth double checking the precision of the controls. Less expensive smokers sometimes have cheap control panels that only allow you to set the temperature to a few discrete settings, for example just low and high. This is, generally speaking, awful, and leads to improperly cooked meat and a whole host of other issues. Avoid it if you can.
Hey David – in my opinion, you’re going to find hot spots in any entry level pellet grill/ pellet smoker. I include GMG, Rec-Tec, Traeger, etc. When you start moving into the higher pellet smokers/grills – Memphis Grill, MAK, etc, you can minimize these to some extent. If you experience higher heat on one side, put the thicker cut of meat (pork butt, point of brisket) near that part.
In fact, 80 to 85% of pellet smokers in the USA are Traegers. The consensus is that they are reasonably well built, though some buyers complain that quality has dropped since manufacturing moved to China. But of course we hear more complaints—as well as more praise—about Traegers, since eight out of 10 pellet smoker owners have one. Traeger can be found in many national chains, like Cabela's and Costco. It's not unusual to find special deals on this popular product line, so keep your eyes open.
It may have taken a few years to catch on, but it’s hard to dispute that pellet grills are here to stay.  Pellet grills are easily the fastest growing segment in the grilling industry.  This has left many new pellet grill owners with a few questions concerning pellets.  Chief among them “what constitutes a good pellet?”   Second, “where can they find pellets to fuel their prized grill?”
Another video I thought it’d be cool to show you guys is one that features BBQ Diva as she shares her thoughts about how Fast Eddy’s Pellet smokers work with BBQ Ribs. You’ve likely read the Diva Q DIY BBQ Sauce post we highlighted here. And no doubt you know about Danielle’s work with the now famous BBQ Crawl television series. Without question, she’s one of BBQ’s greatest treasures. Check out what she says here about Fast Eddy’s. The video starts out with Ed Maurin showing you the recipe he used for the World BBQ Championship Perfect Score Ribs in 2000 – using both baby backs and spares. Diva chimes in near the end with her take on how these ribs taste.
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