I recently purchased a a Smoke Hollow pellet grill from Sam’s. Seems like quality is good and it was recommended by a friend. Temperature control has issues. I called for customer service a couple of times and they sent a new thermostat. Still can’t get temperature to to hold at setting. Am I missing something? Told to start and let preheat for 10 minutes and then move to desired temperature. Tried setting new thermostat at 190 and let it go for 15 minutes and it was back at 230 when I checked it. Any suggestions?
The wifi functionality displays both the temperature of both the grill and meat probe, using the same on your smartphone app you can tweak it according to your needs. The App also lets you set up profiles which you can configure once and use in the future as well. This adds a great accessibility feature that none of the big smokers have comparatively.
It lowers its temperature by 5° Fahrenheit Increments by lowering the feed rate of the pellets and raises the temp by increasing the feed rate. As for thermostatically controlled grills, the thermostat cycles heat on and off like with the refrigerator as required by your given setting. Some digital temperature controls are so advanced they even include a WiFi setting.
Regarding getting a good draft, this is a common misconception for pellet grills. The burn pot on pellet grills receives oxygen via a fan unit. As such, there’s no need for a draft to get a measured burn in the traditional sense. Most pellet grills lack sufficient insulation / gaskets, etc to prevent smoke from leaking out of the body. So, unless you’re going with the Memphis or something that uses oven style insulation, you don’t really need a chimney at all IMHO.

You want even grilling: One of the downsides of using a charcoal grill is ensuring that the entire grilling area is evenly heated. Spreading the charcoal evenly and avoiding hot spots is difficult. Traeger’s pellet grilling system overcomes this problem with a fan that evenly distributes the heat throughout the grilling area, much like a wood-fired oven would have.
Pellet grills preheat quickly, so you can start cooking almost immediately, and the pellets are available in a number of woods, for different smoke flavors. The smoke has a subtle wood-fired flavor with less of the acrid flavor that comes from standard wood or charcoal. For the maximum smoke flavor, it’s best to cook at a temperature lower than 250 degrees, while higher temperatures cook faster with less smoke.
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