I filed my complaint with American Express. AMEX was absolutely AWESOME......!!! I gave AMEX copies of everything I sent Trager and it's CEO who never answered me. AMEX gave them 30 days to respond and they did not. So the grill was FREE.!!!!!!, and I could care less. Tells you a lot about their CEO and their method of doing business. CEO is Multi-Milllonare living in Salt Lake City and is just playing the numbers!!!!! Hot shot from a HeadPhone company, Skull Candy, who usually gets away with ignoring customers. Clearly don't care about customer satisfaction. Buy another makers grill. Save yourself a lot of headaches. Louisiana Grills are much better quality.
I had an American made Traeger for 6 years and after it rusted out I was looking something built for the long haul. The YS 640 is it. Built like a tank it will hold up for years and the extra steel helps retain the heat. Temperature control is spot on and recoverey after opening the lid is amazing. I thoroughly researched all my options and I could not be happier. I cooked steaks the other night in 40 degree weather and had no issues whatsoever. The grille grates are a must and leave beautiful lines. Before you buy anything else, investigate what the other cookers are made of. There really is no comparison.
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Pellet grills come in many different sizes with a variety of features. To take the top spot among pellet grills, the Camp Chef SmokePro DLX Grill offers the best combination of grilling space, heat control, and easy-to-achieve flavors that will create tasty meats time and time again. The grill makes cooking with pellets quick, easy, and enjoyable no matter how much skill you have on the grate.