Product is decent but customer service really didn't help me out when they sent me a wrong accessory part that was ordered by their customer service department. Explained that the representative misunderstood my request for an inside shelf but I was sent outer shelf which I have already . Tried to be fair and asked them to pay for the return shipping so I could return it back. They said we will gladly return your $ . Well till this day after numerous calls and false promises for the credit return .. there still is no refund. They seem to care but actually they did nothing. It's been 3 months of calling. Sorry to say we are Done with this company. If they can't settle a small concern and have A + service then don't bother! Good thing they are not the only smoker on the market. Shop around folks.
I filed my complaint with American Express. AMEX was absolutely AWESOME......!!! I gave AMEX copies of everything I sent Trager and it's CEO who never answered me. AMEX gave them 30 days to respond and they did not. So the grill was FREE.!!!!!!, and I could care less. Tells you a lot about their CEO and their method of doing business. CEO is Multi-Milllonare living in Salt Lake City and is just playing the numbers!!!!! Hot shot from a HeadPhone company, Skull Candy, who usually gets away with ignoring customers. Clearly don't care about customer satisfaction. Buy another makers grill. Save yourself a lot of headaches. Louisiana Grills are much better quality.
Now, jump ahead to my actually trying to get my Traeger replaced. Per the email, I called Traeger customer service expecting the same service I received right after Christmas. NOPE! I spoke with Frank (Carson) I believe. He did everything from accuse me of shutting my grill off and turning it back on incorrectly (impossible since I was in the house) to not cleaning my grill. Neither of which were correct. He basically made me feel like my grill was unsafe! His attitude was HORRIBLE! He was rude and condescending. A nightmare to work with!
Yoder's Variable Displacement Damper is another unique feature: Essentially, it's a metal plate that may be moved from left to right along the lower smoke box. Positioned all the way left, it concentrates heat directly over the fire pot for conductive searing with optional aluminum GrillGrates. Move it back to the right for even heat across the entire smoke box. Yoders are sold primarily through independent retailers.
I have ate a few peoples cooking that have won at the Royal, Houston and Memphis in May. They have all had one thing in common, I didn’t put one drop of sauce on them and they had not been sauced on the Q before serving! The restaurant Cackle and Oink is just a ways from where we live and the owner Aaron Vogel is there regularly. I have tasted all his sauces and they are very good, but the 3 times I have been there, his sauces never touch my ribs and brisket! Aaron does say, if you like this you need to try my competition food (which I will at one of the competitions he is in locally). None of the KCBS, Houston or Memphis in may winners Q had even a hint of ash or bitter smoke flavor. They also had a very light smoke profile. They also all say they cook over well burned down wood.
I purchased a Traeger Elite Grill from the website. I use the grill one time and it worked fine. A couple of weeks later we fired up the grill to cook some steaks. Approximately 10 minutes into cooking the auger stopped working. We had to finish our meal cooking it on the stove. I looked at the troubleshooting guide and the steps needed to be taken. To determine what was wrong you basically needed to dismantle the electric box and auger housing. I am not an electrician Nor a mechanic and feel this is excessive for a consumer to have to do.
Is it common to have a lot of ash blowing throughout these pellet smokers? I thought it was supposed to be minimal ash and that it’s supposed to stay in the firepot. I noticed after two short cooks I have ash everywhere. The pellets are Perfect Mix from cookingpellets.com, but by “perfect mix” I don’t think they mean to mix ash from their product with your BBQ. Also, didn’t put off a lot of smoke, and really couldn’t taste any smoke at all.
I bought this directly from Traeger. Beware that this model is now discontinued. They replaced it with the Traeger Renegade Pro without notice. The new model has an updated saw horse design and a new digital controller with probes. It does not come with the handy spice rack however. To each their own but I'd check with Traeger prior to purchase. That said, I paid more from them so if this is discounted, grab it. I love mine!
When the grill was delivered on or about Nov 23, it was damaged. The Grill Barrell had a dent in it, caused by a hole punched in the box during UPS delivery. We didn't immediately put the grill together, so a couple of days went by, and then we began the assembly. I called Traeger Customer Service and they told me to disassemble the grill, put it back in the same box and packing and return it to them. I tried on about five telephone calls and emails to explain that we did not have the box, the packing or the UPS return postage. Traeger then sends UPS to my brothers house 3 times to pick up a grill that they would not send packaging for, nor would they send any packing materials. They wanted my brother to tear the grill down, electronics and all and return the dented grill body, but they'll only send a good body when they get the damaged body. So meanwhile, we have a grill minus a body waiting on Traeger to send us a new one.
Choosing the one perfect pellet grill that could change your cooking experience is easier said than done. There is just so know you have to know before committing to it. Though I did give you a run-through of all the basic and important things to look for in a pellet grill before buying one, it is still a scratch on the surface. It is tiring to have to go from store to store to find the quality ones that you can choose from. So, to come to your rescue once again, I will now give you the some pellet grill review.
The Camp Chef SmokePro is probably the best pellet grill on this list by rating and by performance. It has a decently large area for cooking at 19.2 inches by 22 inches plus its smoking or warming rack is also 6 inches by 24 inches in size. This is one of the best pellet smoker for home use because of its combination of quality features that are never superfluous and works as advertised.
One thing we humans tend to forget amidst hustle bustle of our fast paced and commercial lives is that we should earn to live, not live to earn. So I think it is high time you ditch your shoe-box of an office behind for a day and live. Spend a day with your family at the park, or maybe catch up with your childhood friend over a beer or two and start doing barbecue. You cannot even begin to imagine how much spending some quality time with your loved ones can help you and them, revive and replenish the monotonousness. And there isn’t a better way to mingle than over a small get-together with some amazing food and great company cooked on your pellet grill.
Even if you’ve got a meat thermometer at home, it’s not a bad idea to pick up a smoker with one built in. This is because the built in thermometers send their readings straight to the smokers computer and it automatically adjusts how it’s cooking based not just on how hot it is inside, but how this affects what you’re cooking. Now, unless you’re Gordon Ramsey you probably can’t tell what’s going on inside that turkey you’re cooking, so this is obviously a major plus.
OK. I’m rambling a bit. To your point regarding Traeger. I think that the models you can buy at big box stores (Costco etc) are OK. I still hear a few complaints about blistering paint etc. But… their Pro Series Models are a different story. The new management at Traeger has come a long way in their efforts to reaffirm the Traeger brand as a legitimate BBQ Pellet Smoker brand that everyone from the backyarder to competition pitmasters can get behind. To that end, they only allow specialty retailers carry the Pro Series models, which are built with a bit more heft and better PID controls, electronics, etc. You can find these at Ace Hardware stores, places like the Whiskey Bent BBQ Supply store we have here in Lakeland, FL (there is now one in Odessa, FL) as well. You can find a Traeger Pro model by going to http://www.traegergrills.com/dealers.
I have owned this pit for over a year and a half now. I previously had a stick smoker which I achieved really good results with but it was time-consuming. But this baby takes it up to a whole new level.everything comes out amazing competition quality. My Family and friends are amazed by these results , The ribs and pulled pork are the best I have ever eaten. My brisket used to always come out average not on this machine.It's extremely juicy and mouthwatering. I would definitely recommend the top shelf and two side probe ports. The heavy duty cover is also top notch I have extremely Highwinds where I live here and the cover works perfect.everything that I have smoked has come out amazing. The juiciest turkey and chicken and even ham first class.I use mine all year even when it's 0° outside just amazed. Pull the trigger and buy this baby you'll never look back. Thank you Yoder for making a great product.
Aside from durability, a well-built pellet grill has another significant advantage: It will perform better. High-quality materials and good construction allow the grill to retain heat better, making it more efficient and providing better pellet consumption, even in cold weather. Furthermore, it's unlikely that a brand offering a cheaply made grill invested much time designing it to maximize airflow or engineering a control board that can hold a tight temperature.
Controlling temperature is the best way to get the desired piece of cooked meat. This smoker grill has a built-in thermostatic control and a digital thermometer, so that means you won’t have to do much guesswork during barbecue. If the sensors sense a fall in temperature, more wood pellets are added to the burner, which allows you to place the meat on grill and relax.
If you are looking to produce competition quality barbecue in your own backyard, then look no further than the Pit Boss Deluxe Wood Pellet Grill and Smoker. This grill has the most versatile cooking system ever built. Sauté, Stir fry, Cook breakfast, or Flame broil dinner in just a few minutes. Sears and broil steaks just like your favorite steakhouse. The 820 Series offers two tiers of porcelain-coated grid construction, totaling 820 sq. inches of cooking surface, allowing you to skillfully prepare food with savory natural hardwood flavor. The Fan-forced convection can bake anything that you would normally bake in your oven. A pellet grill is hands-down the best wood-fired pizza oven that is available. Even smoke your holiday turkey!
I’ve been grilling and smoking for many years and throughout all those years I have burned through many expensive grills. Four years before I purchased the 640 I got on the pellet smoker wagon and started my research. Finally when my daughter was getting married she ask me to cook for the wedding and gave me the perfect excuse to finally get a smoker I wanted. So getting back to the research and after 3 months of comparing I settled on the YS640. I wanted a grill, at my age, to be able to pass down to one of my kids. It was big investment but like I’ve learned in life, you get what you pay for “most” of the time. I have had this grill now, September 2018, will be 4years now. I have no regrets and would do it again. I’ve had some minor corrosion issues and after an email was promptly sent the matching paint to clean it up. I spent the time to do it right and today, a month later, today my grill looks brand new. Honestly nothing like this can be left to take care of itself. Maintenance like anything else is required. But I know this will most likely be my last grill. Thank for a great product and great follow up service. Smoke Shack.....
Hey David – in my opinion, you’re going to find hot spots in any entry level pellet grill/ pellet smoker. I include GMG, Rec-Tec, Traeger, etc. When you start moving into the higher pellet smokers/grills – Memphis Grill, MAK, etc, you can minimize these to some extent. If you experience higher heat on one side, put the thicker cut of meat (pork butt, point of brisket) near that part.
I recently purchased a a Smoke Hollow pellet grill from Sam’s. Seems like quality is good and it was recommended by a friend. Temperature control has issues. I called for customer service a couple of times and they sent a new thermostat. Still can’t get temperature to to hold at setting. Am I missing something? Told to start and let preheat for 10 minutes and then move to desired temperature. Tried setting new thermostat at 190 and let it go for 15 minutes and it was back at 230 when I checked it. Any suggestions?
What are your thoughts about the Kalamazoo hybrid grills? From what I’ve found online, you have the choice of gas, charcoal and wood for cooking or combinations of all. I have no first hand experience with Kalamazoo but it seems very versatile? At the moment after a month of researching, I’m leaning towards a Mac/Yoder or a Webber spirit & egg or a Memphis….so in other words, I’m no closer to a decision than when I started. I currently have a 9 yr old treager that won’t break, seriously, I’ve only repainted once with rustolium….dang thing won’t break so I can get a new toy. I sear in a skillet in the kitchen. My treager has the smoke/med/high switch and I want more control, I’ve maxed what I can do and it’s a challenge in cold weather and wind but it was a great start when they were made to last, more than got my money’s worth. I cook at all levels from smoking to grilling. I do love pellets and don’t want an egg but enjoy the food as much as the process of preparing it. Ok probably to much info but money aside, will you list your recommendations of what you think is best for me?
I watched the Traeger infomercial on T.V. Seemed easy enough. Ha! QVC ran a similar infomercial on their channel, seemed really easy. Ha! Like a fool and his money are soon departed, I jumped in and bought one. When it came in the mail, I started to assemble it. What a joke! No instructions came with it to tell me where the nuts and screws went. Called the manufacturer. The lady said they had many complaints with the QVC orders, she would email me a copy of the instructions. Well I finally put it together. Performed the (curing and start up method). Bought a nice pork shoulder and started grilling. It is interesting that both infomercials say set the temp and WALK AWAY!!! What a joke, I sat and watched the grill like a hawk for 3 hours, everything was good. I figured I would go eat lunch, ha! What a mistake. When I came back (20 min.) the grill had turned itself off and had an error on the screen.
If you live in an area where wood furnaces are used (not like down here in FL where a few heat strips will do the trick), you may also be familiar with pellet furnaces. In short, pellets compressed from sawdust and wood shavings fill a hopper and are then fed into a burn pot using an electric auger system. The auger, which is basically a long screw, delivers pellets to the burn pot based on the speed dictated by the unit’s thermostat.