The Ortech has two knobs. The large one, the "Cook Control" has settings for: Off, Smoke, 180, 225, 250, 275, 300, 325, 350, 375, and High. One smoker manufacturer says that the "Smoke" setting is about 160°F and "high" is about 525°F, but both can vary due to ambient temperature, humidity, fuel type and quality of the smoker. Another knob, a teensy weensy knob to the right of the LED screen looks more like a push button. Labeled "SMOKE" and called the "Smoke Control Knob", it is meant to turn, not push, and it controls the pellet feed rate with auger on/off sequences indicated by "P settings". The P settings range from P0 to P15.

I called Treager the next day just to find out what happened.  The customer service guy way REALLY nice.  He said, "Don't worry.  We stand behind our product 100%."   Wow was I impressed!   He told me he would email me instructions on how to make a claim.   He even told me he would send me a new thermometer ( my Christmas present one was destroyed by the fire).   He did everything as promised!

The Vulcan is a Picnic Time original design The Vulcan is a Picnic Time original design and the ultimate tailgating cooler and propane barbecue set in one. Don't be fooled by other similar looking items on the market. Only picnic time's Vulcan features a PVC cooler that conveniently nests inside the compartment that houses the portable propane BBQ. ...  More + Product Details Close
Pellet grills preheat quickly, so you can start cooking almost immediately, and the pellets are available in a number of woods, for different smoke flavors. The smoke has a subtle wood-fired flavor with less of the acrid flavor that comes from standard wood or charcoal. For the maximum smoke flavor, it’s best to cook at a temperature lower than 250 degrees, while higher temperatures cook faster with less smoke.
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