I recently purchased a a Smoke Hollow pellet grill from Sam’s. Seems like quality is good and it was recommended by a friend. Temperature control has issues. I called for customer service a couple of times and they sent a new thermostat. Still can’t get temperature to to hold at setting. Am I missing something? Told to start and let preheat for 10 minutes and then move to desired temperature. Tried setting new thermostat at 190 and let it go for 15 minutes and it was back at 230 when I checked it. Any suggestions?
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We did return the Traeger to Costco for a full refund. It's not that Traeger has poor customer service; they don't have any customer service. We brought a Bradley Smoker, an upright design, and it has performed much better than the Traeger. The Bradley also takes up much less space and we've placed it on a dolly so it can be rolled around. Overall, a much better solution.
Pellet grills have electronic temperature controls that (should) keep the heat consistent. Top quality pellet grills can maintain temperatures within 5 degrees or less for hours at a time, with the auger releasing pellets as needed into the fire box to do so. A consistent temperature means less guess work and fantastic food! (If you read words like “heat zones” or “baffle”, that means that you’ll need to be playing with the heat to keep it consistent… so steer clear of those!)
Hey Charlie – I’d leave that grate wide open if you want maximum heat. If the grates are only over the burn pot, then you can do sort of a two zone cook (indirect vs direct heat) by putting a thicker steak, chop, or piece of chicken on the ‘non direct’ side to get up to a temp that’s 15 or 20 degrees lower than your target. Then, finish off over the burn pot area. Just one idea.
To solve this problem, several companies have come up with alternative ways to expose food to the flame by allowing you to use the small area directly above the fuel pot. It's still not as good as a charcoal or sear burner, but better than the designs that are strictly indirect. Check out the Memphis Elite, Fast Eddy's by Cookshack PG500, and the Yoder YS640 for this feature. Camp Chef also recently introduced its Woodwind pellet smoker, which has a super-hot gas-fueled sear box attached to the right side.

I watched the Traeger infomercial on T.V. Seemed easy enough. Ha! QVC ran a similar infomercial on their channel, seemed really easy. Ha! Like a fool and his money are soon departed, I jumped in and bought one. When it came in the mail, I started to assemble it. What a joke! No instructions came with it to tell me where the nuts and screws went. Called the manufacturer. The lady said they had many complaints with the QVC orders, she would email me a copy of the instructions. Well I finally put it together. Performed the (curing and start up method). Bought a nice pork shoulder and started grilling. It is interesting that both infomercials say set the temp and WALK AWAY!!! What a joke, I sat and watched the grill like a hawk for 3 hours, everything was good. I figured I would go eat lunch, ha! What a mistake. When I came back (20 min.) the grill had turned itself off and had an error on the screen.
Pit Boss have made this heavy duty beast as a semi-professional pellet based smoker, and it shows. It’s absolutely massive, with a colossal amount of cooking space and a lot of tech that makes using it a serious pleasure. It’s actually probably too big for most households, but if you need the most cooking space possible, this is the biggest on our list.
The Silverbac wood pellet grill has a heavy-duty 12-gauge steel body and 14-gauge stainless steel lid, which makes for better heat retention and durability. This type of beefy construction is what you'd expect to find in a grills at this price point. The digital control panel is accurate every 5 degrees and the large 20-lb. hopper can hold enough pellets for your longest smokes. With nearly 700 inches of cooking area in the Grilla, you'll be the most popular house on the block.
Craft amazing wood-fired creations with the Traeger Lil' Tex Elite 22 pellet grill. From grilled steak, to smoked ribs, and even a freshly baked apple pie, the set it and forget it ease of use allows any home chef to cook it all. Swap the gas and charcoal barbecue for 100% pure hardwood pellet flavor and grill, smoke, bbq, bake, roast, or braise a masterpeice.
4 years ago I made a 700 hundred dollar mistake a bought a China made grill it never worked right from day one. My wife suggested that I should replace it. I decided I wanted a us made grill after seeing the yoder series and all of the great reviews I couldn't wait for it to arrive.so glad a bought the ys640 works like a dream, any one reads these reviews and buys another grill you have made a mistake
Even seemingly perfect pellet grillers have trouble getting the cleanup part right even in light of how little ash is produced by pellets. You should search for pellet smokers and grills that efficiently keep the ash from building up on the heat deflector that’s located underneath the grates. The ash should remain on the ash cup and nowhere else. Meanwhile, major cleanup with soap and water is a hassle that requires an apron and gloves.
I purchased a Traeger Select Elite from Costco for both my personal residence as well as for my vacation home. I am now on the third grill at my residence. Traeger will tell you that they expect to offer Awesome customer service. I have replaced the auger assembly, the controller and now the fan. I can't get the grill up to temperature. Awesome customer service says it should be no problem. Just replace the _______ (fill in the blank). I don't think these people have ever seen a grill let alone use one. Costco (love their return policy) is about to get another one back. Am I too harsh to expect the product to perform as they say it will? I would think when you pay as much as Traeger thinks their grills are worth, that they should work out of the box. Well, quality control under the new management has gone to hell. Then they expect you to "try" all the fixes that might work on your own. This is self service, not customer service.

Depending on your budget and grilling needs, there are a variety of Traeger options ,including the Renegade. With the Traeger Pro Series 22 you get a bigger Traeger with more advanced features at about the same price, while the Junior Elite, Tailgater, and Bronson also offer an incredible value. Or, if you prefer a pre-set package deal, the Outlaw Package comes with upgraded accessories and and costs less than the Renegade.

Overall, I think you would be happy with the smaller smoker / grill. I really like what Green Mountain grills has done with the Davy Crockett model, and that is the unit I have personally. That said,Rec-Tec makes a great product, and some people prefer the cart stand it comes with rather than the fold up legs that Green Mountain grills uses on the Davy Crockett modeling. Either choice would be good for you if you are looking for a smaller unit. I am of course speaking about the mini version of the Rec-Tec. The larger version is excellent as well.

I purchased my unit new this last weekend, and had the privilege of working with the owner directly. Extremely polite and informative gentleman who is straightforward and wants you to buy what you think is best. He was not pushy at all and doesn't need to be. The product sells itself. I have a friend who has a Traeger and I have grilled/smoked with him on several occasions. There is a reason this grill weighs significantly more than the Traeger. If you are truly going to invest this amount of money in a grill, please make sure you are completely happy with your investment by purchasing this Yoder grill.

We ended up going with the Memphis Pro. We were fortunate enough to be able to see all of the manufacturers and models I was most interested in, at Sam’s NW BBQ. (Yoder, MAK, Fast Eddy, GMG’s, a few others, and then, the one we ended up with, Memphis.) Sam took a good amount of time, providing us fantastic information about each model. We ended up with the Memphis Pro for the following reasons: 1) The construction, mainly the double-walled construction; 2) the preciseness of temperature, and being able to hold the temperature (due to reason #1); 3) the extreme ease of changing from smoking to grilling without a lot of effort or reconfiguration; 4) the double hoppers; 5) and another BIGGIE, the fact that grilled or baked foods taste like that, and not like smoked cookies, bread, pizza, etc.
At present, I am sponsored by and continually use pellets produced by CookinPellets.com. There are two versions of pellets – the Perfect Mix (Hickory, Cherry, Hard Maple, and Apple Woods) and 100 Percent Hickory. In each of these versions, CookinPellets uses all wood, no bark, no filler woods like oak or alder and no flavor oils. Just 100% of what is on the bag. I get consistently great flavor using these two varieties of pellet smoker pellets from CookinPellets.com, and I think you’ll enjoy them very much as well.
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