Product is decent but customer service really didn't help me out when they sent me a wrong accessory part that was ordered by their customer service department. Explained that the representative misunderstood my request for an inside shelf  but I was sent outer shelf which I have already . Tried to be fair and asked them to pay for the return shipping so I could return it back. They said we will gladly return your $ . Well till this day after numerous calls and false promises for the credit return .. there still is no refund. They seem to care but actually they did nothing. It's been 3 months of calling. Sorry to say we are Done with this company. If they can't settle a small concern and have A + service then don't bother! Good thing they are not the only smoker on the market. Shop around folks.
So how do you know which are good pellets and which aren’t? It’s not easy. There are plenty of problematic pellets on the market that have glowing online reviews but which we know cause issues. Quality pellets usually cost in the neighborhood of $17 to $22 for a twenty-pound bag. If you see a price on pellets that seems too good to be true, there’s probably a reason for it.

Traeger wood pellet grills pack big hardwood flavor, from sweet cherry, to savory mesquite, into everything you grill, smoke, bake, roast, braise, & BBQ. Traeger’s wood pellets are made with 100% pure, natural hardwood giving you authentic flavor and nothing else. Grilling has never been easier—just set it and forget it and let the Traeger work its wood-fired magic.
Heating pellets, meanwhile, can consist of a variety of woods, including softwoods like pine, which contains resin that infuses food with a bitter unappetizing taste. Because it doesn’t really matter what’s in heating pellets, so long as they burn, they can also include bark and leaves and other impurities that can adversely affect food flavor and possibly pose a health risk if ingested. Because less care goes into the production of heating pellets and they're not guaranteed to be 100% pure hardwood, heating pellets are significantly less expensive than BBQ pellets, making them appealing to budget conscious shoppers. However, resist the temptation to save a few bucks and never use heating pellets in a pellet smoker.
For me, I don't care where it is built; it could be Oregon, China or the moon. But I want a smoker that is reliable. As a businessman, I don't understand this company. It is going to be a lot more expensive for the company when I return this thing to Costco and Costco makes Traeger take it back. Just being responsive and sending a new controller under warranty would seem to be easier and cheaper. Of course, if this was a normal company, they would fix the root cause (poor reliability) and make lots of money selling to happy customers. Read more

My wife and I purchased this over the weekend. Been wanting this grill for a while. $349.99 includes cookbook, 3 years warranty +costco visa warranty. They also had the lil tex and the other bigger grills at reasonable prices. Links are for the locations for their "roadshow" in order to capture the prices. Technically doesn't come with the cover but I convinced the rep to throw one in.
I had to cancel my order today. I called this morning, however no one at their office could provide a satisfactory answer or response to my order. I actually was asked to provide a second copy of the invoice pink slip which I had already done so. Very disappointed with your company's sales rep that sold me the smoker at the Timnath Colorado store location. She guaranteed that the grill would be shipped out in three days and I would receive it before Easter, my daughter's birthday weekend for a party.

I purchased a Traeger Lil Tex 22 yesterday. I “grilled” a whole chicken. It overshot the temperature by nearly a hundred degrees which wasn’t a bad way to crisp up the bird but I was afraid it was going to melt itself down so I shut it down. I was up by 5 this morning to smoke a pork butt for pulled pork sandwiches. My wife’s family is coming over for dinner tonight and time being a concern I fired up the “smoker”. It snowed 12 inches last night so the next hour I was shoveling my walks. Imagine my surprise when I checked on the Traeger and it had shut itself off . The meat was colt to the touch. I read through the instructions to make sure I started it up correctly and I did. I removed the meat and restarted the smoker. It smoked for awhile then quit. The temperature never got above 140. I called Traeger technical support twice and each rep gave me a different answer as to why it wasn’t working. After 3.5 hours I gave up on the Traeger for a more conventional method. I purchased the Traeger for the the set and walk away feature. It let me down!! It is 34 degrees outside today so I will wait until it warms up to try again. Should it fail me again I will sell it for scrap! So far I am not impressed. My wood smoker takes time but it is reliable.
First things first, this is not post against the Traeger grill/smoker. I love the foods I have experienced from it. This is strictly about the customer service FROM TRAEGER (not amazon) I have received from them. I purchased a grill for my parents right before Xmas. I was happy to get this for them, but upon putting it together we noticed a huge dent in hopper and the under crate all dented in. Box was in perfect condition(Pics below)
With that said, depending on the size of the green an individual may need more pellets to fuel the food. However, a bigger sized pellet grill allows the cook to grill for a large number of people. While a compact grill can easily be taken anywhere. With that in mind, one important criterion that we wanted to take into consideration is how easy the item is to set up.
Wood pellets that are tailored for pellet stoves or fireplaces usually contain tree barks and binding agents such as glue. When used in pellet smokers, these wood chips can expel some harmful chemical substances infused with the food. But since the dawn of Traeger pellet smokers, different manufacturers have been producing food-grade wood pellets to be used in pellet smokers.
For as long as I can remember, the REC TEC RT-680 has been setting the standards for the best pellet smokers on the market, which is why REC-TEC is America’s fastest growing Pellet Smoker Company. And when they came up with the 2018 version of the REC TEC Pellet Grill, we knew it was going to be the very best pellet grill any barbecue lover could get their hands on.

This smoker has cooking area measuring 560 sq. inches, large enough to allow you to smoke food for your friends and family. This is also enough to give you the best grilling experience, as we’ve found after reviewing the top products from Camp Chef. It also has a useful rack where you can keep your smoked food hot while your waiting for your whole meal to come together or that one couple who always arrive late for the party.

One of the most outstanding features of this smoker is its digital thermostat controller. It is also small enough to be used for family gatherings but large enough to be used for tailgating parties. With it’s 292 in.² of cooking space, you can cook a lot at one time. The entire cooking surface is 15 x 20″. It is made from steel and has a porcelain coated grilling grate.


While many people enjoy pellet grills, some find it difficult to use pellets to produce true, flavorful steaks and barbecue since the fuel often lacks the same flavors as traditional grills. That smoky, wood flavor many steaks have is not impossible to get with the right pellet grill however. The Z Grills Wood Pellet Grill sports a combined grill/smoker setup with temperature control for the best pellet grilling experience available.
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