Now, jump ahead to my actually trying to get my Traeger replaced.  Per the email, I called Traeger customer service expecting the same service I received right after Christmas.  NOPE!    I spoke with Frank (Carson) I believe.  He did everything from accuse me of shutting my grill off and turning it back on incorrectly (impossible since I was in the house) to not cleaning my grill.   Neither of which were correct.    He basically made me feel like my grill was unsafe!  His attitude was HORRIBLE!  He was rude and condescending.   A nightmare to work with!


I use to have a charcoal/wood fired smoker and it was a nightmare maintaining temperature especially on a long brisket cook. Instantly I've fallen in love my YS640 coupled with a fireboard. You literally set the temp load it up and walk away with no stress or worries about maintain temperature. It provides great smoke flavor too. Yes it is an expensive purchase but that is because this thing is built like a tank and will last for decades.
Is it customer support? I ordered a grill cover(made by a outside vendor in Kansas as well) for my YS640. It ended up with a small leak. I called Don, and by the end of the week I had a brand new one. Also, I was getting ready for my first cook on my brand new YS640, and I invited the whole family over for baby back ribs. I called Joe, and he talked with me on the phone for 20 minutes explaining how the grill worked, what temp to set the pit at, when to rotate the ribs and even which ribs will need to be rotated. Joe was spot on! Best ribs I have ever had!!!
Hi Mark – I’ve not personally used the Smoke Hollow Pellet Grill you mention here. The base model pellet smokers I see at stores like Sam’s and Costco are going to do fine for most backyard cooking preparations. I’d look into what the Smoke Hollow folks offer customer service wise. When you buy at the lower end, understand that the unit might not enjoy the longevity or durability of other mid-tier or higher end models.
This is definitely our top pick for a Traeger grill, due to its level of versatility. It can grill, bake, smoke, braise, roast, and barbecue. It is consistent in its cooking, making it ideal for use with large gatherings. Moreover, it is easy to auto-start and has a digital control. In addition, cleaning it is not that hard, as it has non-stick grill grates.
Some cheaper models, such as the Brinkmann, have a controller with only three settings, Low, Medium, High (LMH), and there is no temperature probe in the oven to create a feedback loop. We do not recommend these units. You actually have less control over temp than you do on a gas or charcoal smoker. The whole reason to buy a pellet grill is because it is set-it-forget-it and it hits a temp and holds it regardless of the ambient air temp outside, winter or summer. On these LMH controllers, the temp fluctuates widely and it cannot correct itself for the weather. They just aren't as smart as a digital device. Whether you're smoking a few slabs of ribs on a scorching summer day, or six pork butts during a blizzard, the three position controller only knows auger on and off times for Low, Medium, and High. It has no information on the temperature inside the cook chamber.
The unique TRU-infrared technology cooks meat in an even way and helps to retain moisture. The great thing is there are no flare-ups. There’s a roasting basket for ribs, poultry, and other meat. The roasting basket can hold up to 25 pounds. The cooking area were grilling can be done has 180 in.². You can adjust the temperature, which ranges from 9000 to 18,000 BTUs, in the smoker box in order to add flavor.
Compared to the Traeger Pro and the other smokers we’ve reviewed, there’s not much not to like about this bad boy. It’s significantly cheaper, packs ample cooking space, and a good, consistent temperature controller. At 173 lbs, it is quite heavy, and not at all portable like the Davy Crocket, and we’d love to see it come with more precise temperature control, and maybe even WiFi in the future. But for the price, it’s a beast of smoker that is almost as good as the Traeger.
Barbecue was not his first career. He earned a BA from Columbia College in Chicago and studied at the Cleveland Institute of Art and the Dana School of Music. He has been involved in every aspect of film, video and music production. He edited the 1991 Academy Award nominated documentary, "The Mark of the Maker" and "Universal Hotel", which is part of a permanent exhibit at the Dachau Memorial Museum.
Well, if you get yourself a wood pellet smoker not only you can enjoy such an event in the summer, but also continue doing the same in the winter. Today, pellet smokers often come with the “turbo heating technology” that can help you fire up the grill even in the winter. Go get yourself a pellet smoker and don’t let something as trivial as seasons, limit your enjoyment. Because a smoking warm piece of marbled, top quality fatty meat is best enjoyed on a cold night.
Because the wood pellets are the grill’s fuel, you should pay careful attention to the pellet hopper, the chamber that holds the pellets. You want a large enough hopper to hold all the pellets you need for a single cooking session. Look for a hopper with at least an 18-pound capacity if you want to slow cook for longer periods without having to refill the hopper.
So how do you know which are good pellets and which aren’t? It’s not easy. There are plenty of problematic pellets on the market that have glowing online reviews but which we know cause issues. Quality pellets usually cost in the neighborhood of $17 to $22 for a twenty-pound bag. If you see a price on pellets that seems too good to be true, there’s probably a reason for it.
When a product is listed as Pre-Order, such product is not yet in stock but is available for advanced purchase on our site, prior to the manufacturer's public release date. Pre-Order items are shipped once in stock and the public release date arrives. You will be notified of a product's updated status by email. The expected shipment time is listed on the Product Detail page.
Apart from the aforementioned problems, you might face some minor issues like the smoker staying hot for hours in the end even after your cooking is over and it’s turned off? It’s better to check out the backdraft preventing cooling fan for your grill. Although this wouldn’t cause any major issues with your grilling experience, it’s a safety feature that is always worth checking out and fixing.
Hello John. Thank you for your comment and questions here! In short, you will not get the same smoke profile on a pellet smoker that you do with your BGE or PBC. That said, I do think there are some ways to mitigate this. Yes, I do feel the Smoke Tube and Mojo Cubes add smoke flavor that is detectable. Fred at Mojo Bricks does good work, and I recommend his products without reservation. This said, I have been happy with the smoke level I see in the pellet smokers I’ve used. Starting low does and ramping up later is a technique I’ve used with success when extra smoke is desired. The Rec-Tec grill gets high reviews across the board. I have no hesitation backing them, along with Green Mountain Grills. Both are made in China, but the companies have great customer service support and strong user communities. I believe each has a well-contributed Facebook group or two.
Second, you’ll have to figure out what BBQ pellets you want to use. There are many different brands, blends, and mixes to choose from, and you’ll likely want to do some side by side testing to see what you like best on what meats. My very good friend and BBQ buddy Shane Draper really likes to make his own blends  – using different woods in different proportions depending on what he’s cooking.

The great part about this smoker is that it is fairly light-weight, weighing in at 69 lbs, and its legs double as handles: all you have to do is fold the legs up and carry the smoker wherever you need to! Furthermore, this smoker comes with a 12V connector that you can plug into the cigarette lighter of your car, and a 12-foot alligator clips that you can connect to your car’s battery if necessary. You can take this smoker anywhere!
Wattage – With the right amount of wattage by your side, you will easily reach the temperature required, and it will stay there provided that you are providing enough pellets for it to make use of. Anything north of 1200W will easily be able to cover all your requirements, but as a rule, it’s ideal to be sheltered than sorry, so it can’t hurt to purchase a unit with a bigger Wattage than you might suspect you’ll require.
I have used mine Traeger 15 times and it hasn't worked once. I will not hold the temp within 15 degrees as they state. I can set mine to 225 and will go between 180-370. It also consistently shutting itself off with the same error. I have spoken to cust service 12 times and they are worthless. I have had new controller sent and other various parts. I have been on the phone with them for hours. I always have to take my meat off and finish it on my Weber. They refuse to send me a new one. They still demand to go back through the same damn steps as the last 12 times to debug it. Never again. If you see my post on Craigslist, don't buy it, it's a lemon that Traeger will not support.
The small burn pot is covered with a large deflector plate that absorbs the heat and spreads it out below the cooking surface making them essentially wood-fired convection ovens. Flare-ups are a thing of the past. You need to keep the plate clean because it is right below the food and if you leave sauce and grease on there, it can smolder and leave soot on your food. Carbon buildup will also diminish its heat transmission.

Instead of logs, the pellet smoker is fed with food-grade cylinders of wood pellets that are an inch long and ¼-inch wide and are made of compressed hardwood sawdust. According to the best pellet smoker reviews, pellet grills are easy to use because it’s easier to maintain its temperature because of these sawdust pellets that are subjected to great heat and high pressure, which ignites lignin (natural wood glue).


To your question regarding Traeger, I’ve not reviewed their grills of yet. I do know that Traeger as a company is taking steps to up their game some, as quality/reliability of their pellet grills has diminished over the last few years. The new CEO – Jeremy Andrus – they hired comes from the Skull Candy company and brought that headphone company from annual sales from less than $1 million to nearly $300 million. I know also that a few big hitters in the BBQ world are being contacted by Traeger to bring the brand back to its former prominence. You can read more about that here from the site of one of the company’s that now has an ownership interest in Traeger: http://www.trilantic.com/News_Story.aspx?StoryType=1&ID=56.
REC TEC Grills was born in Augusta, Georgia in 2009 by lifelong friends Ray Carnes and Ron Cundy. The pair made it their commitment to build high quality grills and sell them at reasonable prices. But that was only the beginning of their story. The rest of the promise was to treat everyone like family and provide them with world-class customer service. With those two fundamentals in place, the REC TEC Family was born and the REC TEC Lifestyle started to flourish. Your feedback as members of the REC TEC Family and your living the REC TEC Lifestyle has helped this family grow and become that special bond that binds us all together. Thank you to all of our current and future REC TEC Family members. It just would not be the same without you all.
Dealers are happily selling these while Traeger is aware per 1-800 call that they need to replace thousands of drip pans/heat exchangers on units that have been shipped because the ones in the units shipped allow heat to fluctuate widely. Traeger recommended NOT USING THIS BRAND NEW GRILL until I receive the replacement part which they will not receive until the last part of August and they will not commit to expedited shipping when they finally ship.
It’s capable of many of the same feats as its sibling grill and other top-rated competing grills, but its piece de resistance is its Smart Grill Technology that allows you to control the temperature as easily as conventional ovens. Just don’t let it sit in direct sunlight and muck up its temp. The bottom line with this “smart” grill is that it has more pros than cons.
Craft amazing wood-fired creations with the Traeger Lil' Tex Elite 22 pellet grill. From grilled steak, to smoked ribs, and even a freshly baked apple pie, the set it and forget it ease of use allows any home chef to cook it all. Swap the gas and charcoal barbecue for 100% pure hardwood pellet flavor and grill, smoke, bbq, bake, roast, or braise a masterpeice.
In 2010, I sprung for a discounted Rainer with $80 in tip money and a pro deal through the whitewater rafting company I worked for. It was an expensive purchase for me at a time when my monthly food budget was around $60. But hey, along with a Roll-a-Table, two chairs I “borrowed” from the rafting company, and my cooler, I had almost a full kitchen that I could deploy from the back of my truck. And the Rainier quickly proved a wise investment.
Today I grilled up a T-Bone steak. And I used the Grill Grates. I upped the temps to 600 degrees. The T-Bone came out FABLULOUS!!! Actually, it cooked faster than I expected, and the sear marks were way better than I expected. I have been using Weber Gas Grill for many years and way satisfied with the results, but the Yoder smoker kicks ass...BRAVO YODER!!

So far this smoker is fabulous! There is a learning curve, and this is not a "set it and forget it" smoker. You have to make sure you don't run out of pellets as the smoker will shut down. Tried a pork butt, but I wasn't watching it close enough, so I had to finish it in the oven. Still delicious. Next made some boneless skinless chicken breasts which turned out wonderfully.

I spent a lot of time researching smokers before committing to the 640. I wanted something that can basically be left alone, produce good results and be durable. The 640 meets and exceeds those goals. It is built like a tank, and weighs about as much. I needed two people to help me assemble and move it. Assembly was straiightforward and took about 90 minutes. I have about 4 cooks on it and cannot be happier with the results.


Thank you so much for this very informative post!! My husband and I just bought the Traeger Select Elite Pellet Grill On Cart yesterday as a somewhat impulsive buy on a Costco shopping trip. It was the last day in the road show so I figured we could always return it if we have buyer’s remorse. Having no past experience with pellet smokers/grills, I am doing my due diligence in researching the reputation of this company and comparing to others in the market. The selling point for us with this particular Traeger grill was the ability to convert this to a built in unit by simply taking off the right side shelf. The sales rep at Costco had a picture of one that his parents had built into an attractive brick surround and we liked the option, however, after reading your post and several other sites, I am finding that Traeger may not be the best investment comparatively and with a purchase this expensive, long-term quality is extremely important to us. In staying within the same price range, I am very interested in the Rec-Tec and it’s stainless steel build. My question is, do you know if the Rec-Tec or another pellet grill @ the $1000 price point can be made to look “built-in” and if so, are there any dangers or potential problems with this.
This is a great pellet smoker! With a few minor tweaks, this thing would be perfect. Ribs, brisket, chicken, pulled pork, sausage, you name it and it comes off of the grates awesome. I've had mine since 2012 and would recommend that you purchase a spare thermocouple in case your's bites the dust in the middle of a smoke (replaced my thermocouple twice since 2012). This thing is built solid with longevity as a guarantee. The customer support at Yoder is unbelievable as well. I have gotten phone calls from them at 8am on Sunday morning when my first thermocouple gave up in 2014. Made in the USA with a commitment on customer support that has been incomparable to anything I've ever purchased! It's a bit pricey compared to the competition but does an amazing job. "The Sauce", with Chef Tom, is a huge help for those just getting their feet wet in pellet smoking. He does an amazing job by keeping it simple and flavorful!

Yes, no one likes to read the instruction manual. But there are many advantages of learning the specifics of your grill and reading the manual is key. Generally, you should not use water to clean your pellet smoker, so keep your hose pipe far away. These smokers have digital controllers, a motorized auger, a fan and an igniter rod for the fire pot. These parts will get destroyed if they come into contact with water. You should gently dry scrub the dirt off these parts, making sure not to disassemble any parts. Cleaning the thermostat will also prove to be essential; otherwise, it may read internal temperatures inaccurately.
Hey David – in my opinion, you’re going to find hot spots in any entry level pellet grill/ pellet smoker. I include GMG, Rec-Tec, Traeger, etc. When you start moving into the higher pellet smokers/grills – Memphis Grill, MAK, etc, you can minimize these to some extent. If you experience higher heat on one side, put the thicker cut of meat (pork butt, point of brisket) near that part.
A: This may be considered the million-dollar question for many reasons. When it comes to a pellet grill, individuals have to clean it out a bit different than a regular grill because there are unique elements to clean. Many individuals recommend cleaning a grill after every use depending on the size. However, for larger grills, it is recommended to clean it after four or five bags of wood pellets. Now, what you do is vacuum out the ashtray. Some brands do have an automatic ashtray cleaner. If not, then you have to vacuum it out with a vacuum. Other aspects to clean include removing the grease drain pan, removing the porcelain grills, the heat baffle, and properly washing with warm water and a bit of soap. Most brands will have cleaning instructions in the guidelines.
With 440 square inches of cooking space, an auger-fed pellet delivery system, and a digital LED thermostat and controller, your cooking will be simple, whether it’s burgers, a whole turkey, or racks of ribs. The side shelf is a convenient place for cooking tools or plates while the bottom shelf can hold spare bags of pellets or jugs of sauces out of the way.
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