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I ordered a thermostat for my Junior Elite grill because service said that was most likely the problem with my 4-year-old Traeger grill. I was promptly charged on my credit card. The order did not get to me and 2 weeks later, I emailed them. They said they would send out another thermometer. That thermometer has been making the rounds in 1/2 dozen post offices:


Ordered Renegade Pro, received it and missing 6 washers to assemble the legs. They are rattling around inside the unit making it unusable. The control knob also sheared off in shipping. Traeger has yet to come up with a solution to fix or replace the unit...disappointed in their customer service. They don't care about customers after they get their money.
Kevin- I’m in the process of researching to get my husband a grill for Christmas. I’m torn between the 820 you mentioned above and the Traeger Pro Series. As far as I can tell they are basically the same except that you get a larger cooking area on the pit boss for the same price you pay for a small cook space in a traeger. I would like to spend around $600 on the grill but would possibly go up to $800 and want 500 sq in cook space or greater. Which do you prefer? Pit Boss, Traeger or another brand?

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With 341 square inches of cooking space and a digital control board that sets the temperature from 180 to 500 degrees, you’ll be cooking whole meals in this grill, even though it’s the smallest model that Pit Boss makes. It will hold up to a dozen burgers for parties, or a chicken and vegetables for the family dinner. When cooking is done, the porcelain coated grill grates are easy to clean.
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