First things first, this is not post against the Traeger grill/smoker. I love the foods I have experienced from it. This is strictly about the customer service FROM TRAEGER (not amazon) I have received from them. I purchased a grill for my parents right before Xmas. I was happy to get this for them, but upon putting it together we noticed a huge dent in hopper and the under crate all dented in. Box was in perfect condition(Pics below)
Never worry about overcooking or burning your food. Masterful control of airflow throughout all chambers allows you to skillfully prepare food with savory natural hardwood flavor. Our propriety exhaust system makes for even grilling and smoking in the main grilling chamber, and sliding damper vents allow great versatility and control when using the upper and lower smoke cabinets. The fan-forced convection airflow in the main barrel allows the grill to work like a convection oven with indirect flame cooking, while the sliding plate on the flame broiler gives the option to sear a steak using direct flame cooking when desired. The removable upper cooking racks in the main barrel adds additional cooking space: cook dinner on the bottom and prepare vegetables and dessert at the same time on the top racks.
With 341 square inches of cooking space and a digital control board that sets the temperature from 180 to 500 degrees, you’ll be cooking whole meals in this grill, even though it’s the smallest model that Pit Boss makes. It will hold up to a dozen burgers for parties, or a chicken and vegetables for the family dinner. When cooking is done, the porcelain coated grill grates are easy to clean.