The digital controller controls temperatures from 150F to 500F in 5-degree increments; that’s the most precise we’ve found on a pellet grill, and gives you a good, precise burn. There’s also Sense-Mate, a thermal sensor that monitors the smoker’s internal temperature, so you can keep an eye on it remotely on your phone via Wifi, letting you adjust the temperature from the app.
Beef: For ground beef items such as patties and pies, the ideal temperature would be 250 F. If trying to smoke some steak, we’d suggest 225 F. For both these temperatures, the food should be allowed to cook for around 1 hour to 1 and a half, depending on your preferred doneness. Alternately, for steaks, you can reduce the temperature further, increasing the cooking time for more tender but less juicy results.
If you’re a BBQ fan and you cherish cooking meat, then you may require a grill or a smoker. Similarly, as a kitchen won’t be finished without a microwave, a porch/cultivate/lawn/kitchen won’t likewise be without it. With a Traeger smoker, you can cook sound gourmet sustenance for your children and friends and family. Utilizing it, you likewise spare cash for not expecting to request nourishment and have it conveyed to you now and again.
Explicitly designed as a tailgate smoker with maximum portability and accessibility, the Davey Crockett does what it does really well. It’s small, but it’s so easy to move and runs off of damn near any power source, so if you want a wood pellet smoker you can take literally anywhere with maximum portability and style, this is the one. That’s why in my opinion, this is the best pellet smoker out there for the money.

Depending on size, the Traeger grill is very easy to store. However, the camp chef is usually the most portable with ease of transport and storage while the big green egg grill has a weird egg shape but a bit compact depending on size. Therefore, depending on your size, you can easily store any of these grills in as little space as you want. Besides, most have wheels for easier movability. As for cleaning, the Traeger grill is easier to clean and maintain, when compared to the other two grills.
A good pellet grill can hit high temperatures for that perfect steak and still hold a steady low and slow temperature for great barbecue. All the while adding great smoke flavor from hardwood pellets. These pellet grills cost more but do so much more while being highly efficient, precise in temperature and widely capable. Among these, you will find cookers large enough for a whole hog as well as units with full network interfaces for controlling from a distance. These are the best of the best in Pellet Grills.

The best thing about pellet smokers is that unless you’re buying the absolute cheapest models, there are no bad choices. In this list for under $500, you’ll find pellet smokers and grills perfectly suited for dropping a few burgers at home use like the Traeger Junior Elite, for throwing in the back of the van and using anywhere like the Green Mountain Davey Crockett, or for cooking whole turkeys when you have ten people round on Thanksgiving, like the Camp Chef Smokepro.
There are other options, KBQ for one, but I want it to look like a grill. Not a refrigerator, although I’m sure they make great Q I have narrowed my search to Pellet poopers or the Primo or Egg. The Pellet poopers will have more capacity than even the XL Primo/Egg. But are they one trick ponies? Smoking and baking. WIth limited smoke profile. I wish I could taste the Que off of one to know for sure. I got rid of my gasser because of the limited flavor it produced. Rec-Tec’s tag line is Do you cook with wood. But does it produce enough smoke flavor for most people? How do your neighbors respond to your Que? Do they like the smoke profile of the Que? Sorry for all the questions. Just trying to figure out what the next smoker will be at Mi Casa.

Hey Bill! I think you’d be very happy with a Yoder pellet smoker. From a product and manufacturing standpoint, they’re great pellet smokers. If you’re looking at spending $1,700 and can perhaps go a little higher, you can then consider either a MAK grill or a Memphis Grill Pro Series. These are fantastic pieces of equipment. They are insulated at the point where the lid touches the body at closing, and provide superior convection cooking. Anytime you feel you want some extra smoke, you can always throw in an Amazn Pellet Tube or use a Mojo Cube. These will amp up your smoke profile in a manner you can predict and keep under control. I would NOT recommend adding anything foreign to your burn pot ever. Just keep things from the main pellet smoker function working as per the manufacturer’s design.
Once it reaches the ideal temperature, it uses an Internal Temperature Sensor to maintain it throughout the cooking process. Forget about checking on the status of your grilling every few minutes, this unit makes sure your food is cooked thoroughly and evenly — no babysitting needed here! This way, you can enjoy your time with your friends, which is what a BBQ party should be.

I cannot comment on the quality or Function of the Grills as I never received mine. I order a Texas Elite 34 at the Minnesota State Fair on Aug. 23rd for $899 with a few extras and was told this was the lowest price ever (Not True). They did not tell me about the pro series which I found later. They said it would be delivered within 7 days. 2 weeks later no grill so I called customer service just asking on when I would get the grill. They could not find my order and did not believe I ordered one... They said I had to email them my receipt as they could do nothing on the phone.
In addition, due to the wood pellets used in the Traeger grill, it is easy to cook different food products even pies, something that is impossible with charcoal or propane fired grills like the big green egg grill and the camp chef grill, respectively. Moreover, it is hard to get consistent results with the big green egg grill, as some food might come out good while others will just burn. It is a great challenge to use the big green egg grill.
Many other features, like its automatic control and built-in meat probe have made us select this smoker as the top one in our pellet smoker review. And the most amazing fact is the price. In the price range (see the price here), we never thought that we could get all these features and benefits. We took all the top smokers into considerations like the Rec Tec smokers, but this PG24 by Camp Chef can beat all through its performance and affordability.

I always encourage consumers to get to know a little bit about a brand and company before purchasing a product from them. What differentiates a smart consumer from a consumer is preparedness. Get to know about the company history, its commitment to consumers, its consumer service, after-sales services and warranty. It is also a great idea if you can go through consumer ratings and reports the company’s pellet grill review before buying it. Do not just fall for intelligent marketing and chic packaging. Get you facts checked; remember it is your hard earned money on the line.
It’s capable of many of the same feats as its sibling grill and other top-rated competing grills, but its piece de resistance is its Smart Grill Technology that allows you to control the temperature as easily as conventional ovens. Just don’t let it sit in direct sunlight and muck up its temp. The bottom line with this “smart” grill is that it has more pros than cons.
Traeger wood pellet grills pack big hardwood flavor, from sweet cherry, to savory mesquite, into everything you grill, smoke, bake, roast, braise, & BBQ. Traeger’s wood pellets are made with 100% pure, natural hardwood giving you authentic flavor and nothing else. Grilling has never been easier—just set it and forget it and let the Traeger work its wood-fired magic.
This is definitely our top pick for a Traeger grill, due to its level of versatility. It can grill, bake, smoke, braise, roast, and barbecue. It is consistent in its cooking, making it ideal for use with large gatherings. Moreover, it is easy to auto-start and has a digital control. In addition, cleaning it is not that hard, as it has non-stick grill grates.
Number two when cooking with charcoal (yes plain Kingsford is good stuff if you do it right, a lot of the cheaper brick and cheaper lump can put some weird twangs in your food) brick or lump can produce quality high temp steaks or slow & low bbq! To add some nice flavor add some wood, but do your homework! I think Clark ‘Smokey’ Hale has one of the best books ever for the grill and Q master, “The Great American Manual on Grilling and BBQ or something like that. Last I saw you can grab a used one on Amazon for a few cents and some shipping. The most prolific thing I read in there that so many miss, is burn your wood and your charcoal to where it is literally a coal of gray ash covered glowing ember. Do that and you will find a new flavor in your cooking! Problem is so many places think heavy smoke is great, as they are trying to imitate cold smoke flavors! They are not the same! All this talk I see here about, “I want heavy smoke flavor.” I can tell you if you burn your wood and your charcoal (and I feel even lump needs to be well on it’s way to gray ash covered or you get bitter smoke even though many say not necessary) to a red ember with gray ash covering 80 to 90% minimum preferably completely covered your flavor profile will change. Many supposedly good bbq restaurants I have been in serve something with a bitter or ash flavor, which I find much less enjoyable.
The Camp Chef PG24S uses three cleanup and maintenance systems. The Ash Cup Clean Out System collects leftover ash in a cup for easy cleanup. The Grease Management System instantly drains grease into a bucket for easy disposal. Finally, the Pellet Purge System helps you clean out pellets from your auger with ease. Cleaning up has never been so easy.
Rec-Tec has a strong following, and – as with the rest of the pellet grills in this review, will do you right. They’ve recently gone to an all black (no more red) look with their newer models. Though, you can probably still get the red. They have the most pellet holding capacity of any other grills pretty much, so that might be a plus for you. Getting temps back down is pretty fast… 5-10 minutes or so. I’d consider reverse searing, so long as your steaks are 1 and 1/2 inches or more. Thinner cuts won’t work. So, basically – you get the steak up to around 125-35 at around 225-250 F. Wrap it in foil. Then, crank your heat up to the highest setting, remove your steak from the foil, and sear it off on both sides to your desired doneness level. This limits the amount of grey – making for a more uniform pink from the top to the bottom of the steak.
The rest of the product we reviewed offered 6-in-1 features, but this one surprised us with its 8-in-1 cooking versatility. If an efficient smoker that can do multiple things is what you’re after, then there’s no need to look further. This could just be your top choice! The pit Boss Pellet Grill with Flame Broiler cooks almost all kinds of food with 100% genuine wood pellets. Talk about quality and quantity!
This podcast is great for anyone that has ever had an interest in BBQ, grilling, smoking, etc. The guests that are brought on to this pod along with the dialogue that Kevin has with them makes this a great podcast that would be enjoyable for anyone to listen to regardless if they liked BBQ or not. There is a great wealth of knowledge to be found in these pods, and each time I listen to the BBQ Beat I feel genuine excitement to go outside and try something new with my grill or smoker. Aside from all of this, the audio is great and the topics are interesting which makes the experience engaging for not only the guest on the pod, but also you the listener. Suscribe and listen often. I promise you won't be disappointed.
To be sure, there are pure “smoker” and pure “grills” but there are some exceptionally well-designed hybrids. I bought a Memphis Elite last year, and it is AWESOME! I made a pulled-pork masterpiece two months ago that was absolutely delicious… 8 hours on low temperature (225) then an hour on open flame (switching from a “smoker” insert to an “open-flame’ insert at 700 was easy) and it was awesome!
When reviewing pellet smokers, we’ve gone through over 1000 different user reviews to get an accurate understanding of how useful the products have been to them. With that primary data in hand, we did an extensive online research on 65 products from 17 different brands popular brands. In fact, we even looked into three less known brands as well, but they failed to stand out. We left no stone unturned.
Alex Coleman’s family has been farming in the Piedmont region of North Carolina longer than anybody remembers. The area is famous for “Lexington Style” barbeque, which focuses on pork shoulder barbeque served up with a variety of sauces based on ketchup, vinegar, and peppers. But Alex’s daddy taught him so much more than that about grilling and smoking...Read more

It comes with some unique features, such as its proprietary “Sense-mate” technology that uses a thermal sensor to monitor the ambient temperature. If used in a cold weather, this grill fires up the turbo mode so you won’t have to wait for it to heat up before you start using it. It comes with “fan-only” mode to blow off the ash and automatically clean the grill once it has been shut off.
Brought it home and set it on my prep table with the controller in a cubby hole with all intentions of building a cart for it later. So I have made a killer rib eye on it and tried to burn it down with a couple rib eyes cooking at 600 F. Gotta figure out a little better method of catching drippings as they will catch on fire and you have a runaway! But you can make a great rib eye. Ribs, every set has turned out awesome, everything from low and slow to a high temp cook process on them. Probably made 8 racks of great ribs. Wasn’t impressed with the hamburgers on it but will try again later. Made a pretty good brisket but used Rudy’s rub as I like their store sandwiches and I don’t have the method down. Next one will be back to salt and a touch of pepper. Chicken thighs (thighs are the perfect chicken part for Q, their rather uniform thickness makes getting them all consistent and cooked even a slam dunk) with a light coat of mustard and Tony Chachere’s lightly sprinkled is to die for. Simply squeeze them when they should be close and if the juice is clear, no pink or red they are perfect. If you cook the juice out, well they make decent tasting blotter paper 🙁 Pretty much killed a spatchcocked turkey for Thanksgiving, good thing the wife made an over baked one too. It did make great gumbo though as does the blotter paper chicken if you ruin any thighs or the whatever chicken. Also have a pile of hot links I put on at 180 for 2 to 3 hours. They are great for reheat with sauerkraut and roasted pabs or in the gumbo. Hot links should be a staple, ha ha! Gotta try my great pulled pork on it and we do Prudhomme pizza sauce on a Brown Eyed Baker crust and this Pro should rock it!
Regarding getting a good draft, this is a common misconception for pellet grills. The burn pot on pellet grills receives oxygen via a fan unit. As such, there’s no need for a draft to get a measured burn in the traditional sense. Most pellet grills lack sufficient insulation / gaskets, etc to prevent smoke from leaking out of the body. So, unless you’re going with the Memphis or something that uses oven style insulation, you don’t really need a chimney at all IMHO.
Hey Brad, you’ve got 3 great grills there. Rec Tec has the edge on Pellet quantity. I like the build quality and support on the Grilla a bit better, especially with the extra insulation and updated comp wheel set up. Figure 10 min or so to get to top temps. Just remember to drop to around 300 F temp setting before going into the shut down cycle on any pellet grill if you’re cranking it up to the highest setting.
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The Davy Crockett Pellet Grill offers open flame technology which uses infrared radiation to cook your food. The peaked lid not only allows for you to cook tall slabs of meat, but it also helps the convection process within the grill, making sure that your meat is thoroughly and evenly cooked. This top notch technology ensures that you get that consistent and authentic tasting BBQ every time you fire up the grill!
You like the idea of cooking different types of foods on the grill: If you’re someone who wants to grill food other than meat, the Traeger grilling system gives you this option. With the precise temperature control of the Traeger, cooking things like fruit pies can be a successful endeavor, something you wouldn’t dare try with a propane-fired grill.

The hook rack works great and is a must. The Towel holder works ok but does not work well if there a some wind blowing by. Wants to unroll the towel just enough to make it a possible fire hazard by the gind unwinding the towel rool enought that it can flip up over the wind gaurd and get in the flames. I have to remove it from the camp stove if there is any wind to avoid this problem.
As we started to learn more about pellet grills we realized that we had to take different aspects into consideration when it comes to the quality of the grill. With that said, we are eager to share with our readers the criteria that we used to come up with this top ten list. With this, we can say that all of the grills we share are made of the best quality materials and craftsmanship to be able and withstand the test of time and provide a delicious meal. Other than that, we share this criterion so individuals can find the best pellet grill that suits there needs.
This smoker offers a massive 560 cubic inches of grilling area with a large-capacity pellet hopper. Even though it’s the perfect starter grill, it’s still packed with plenty of extras that even the pro chefs will enjoy. If the grilling space isn’t enough, the removable upper racks can be turned into extra cooking space. The smokestack behind the unit can also be converted into a prep area.
A charcoal unit is going to provide a more powerful authentic smoke flavor when compared to a pellet smoker.Electric pellet smoker reviews show that gas smokers and pellet smokers are comparable in that they both can be set to a particular temperature and left alone. The one advantage that a pellet smoker has over a gas smoker is that with a pellet smoker, you can actually say that you are cooking with wood because the pellets are compressed wood.
Now, the best pellet grills come with more advanced features like auto-ignition using igniting rods, Wi-Fi Support, automatic turn on/off, and much more. One of the key safety features added by pellet smokers (designed by Green Mountain Grills), is a cooling fan to cool off the grill after it has been turned off. Even the shape of the body has been changed to have peaked lids so that it can accommodate turkeys and other kinds of roasts. Some come with multiple levels of racks for warming and cooling.
Accurate Temperature Control: The Davy Crockett has better temperature control that permits us to program a great deal more correct temperatures (one-degree changes possible) using their application (the control board permits us to alter temperatures 5 degrees at any given moment). It uses a PID controller […] controller to expect and fine micromanage the temperature by controlling the wood screw speed and the fan speed.

On Tabletop Models: I didn’t include them here because though extensive, this post is more of an overview of a few select makers of Pellet Smokers I think do a fine job with both manufacturing and product support. The one exception is that I did include a link to where you can find the Rec-Tec mini. That’s Rec-Tec’s answer to the smaller, tabletop or tailgating models.


The best pellet grill smoker has the benefit of being easy to light and easy to use. With a pellet smoker, you put the pellets in the hopper, light the heating unit, and you don’t have to worry about it. Conversely, with a charcoal smoker, you have the struggle to light the charcoal, and then throughout the entire cooking time, you need to check the backup on the unit to make sure that it’s functioning properly.
The Char-Griller Competition Pro Offset Smoker brings competition-style The Char-Griller Competition Pro Offset Smoker brings competition-style smoking/grilling to your own backyard. This grill features our signature heavy-gauge steel construction steel diamond-mesh cooking grates and large 10 in. metal wheels for easy mobility. For added convenience the grill also features a large front shelf lower storage rack and warming ...  More + Product Details Close
My husband used my two cast iron dutch ovens to make corned beef, but neglected to wash out the pots afterward. Needless to say, when I discovered the ruination of the years of seasoning destroyed by the salt brine, I wanted to cry. This product is so much better than using vegetable oil or shortening as I have done in the past. It seals the surfaces well and does not leave a sticky residue. Hope it gets back to at least an approximation of the old coating. Only time will tell.
So what about the question of blends versus 100% pure species pellets?  Should you avoid blends?  Should you only use 100% pure?   That is a web to unweave and depends greatly on what you are cooking as to the correct answer.  Through our testing we found many blends to work very well.  We liked them so much that we incorporated them into what we offer.  Not all blends are created equal though and the amount of hardwood versus flavor wood varies widely across brands.  We also found that some 100% pure pellets such as cherry and apple had harder times reaching higher grilling temperatures and lacked the harder core flavor punch of hickory or mesquite.  Coming from the world of stick burners many new pellet grill owners assume that going 100% cherry or apple is going to work for them since that is what they have grown accustomed to.  At the end of the day, they end up moving to a pellet with a deeper flavor like hickory or mesquite to get the results they are used to.
One option is to put a griddle or a frying pan on the grill, high heat, get it blistering hot, add just a little oil to prevent stickling, and sear by conduction on the metal. It should only take two to three minutes per side. This is a good technique for reverse seared meats. You start them indirect, low and slow, with a little smoke, and then Maillard the outside in a hot pan or on a griddle. No, it's not cheating. It's making food better.
Ready for the camp or cabin, this reliable, no-frills stove features two 30,000-BTU commercial-grade cast burners. The all-steel range features sturdy grates built to support hefty cast-iron cookware. It's surrounded by a three-sided steel screen to block drafts and grease splatter. The heavy-duty steel legs slide off for transportation and storage. Cooks up to 15 hours on a 20-lb. propane cylinder (not included). Includes hose and regulator.
Third, we’re experienced: We have burnt our foods and fingers; and while we were at it, we learned from our mistakes. In doing so, we’ve managed to become the best and mastered the art to perfection. So, we went through the same learning curves that you did or might do. So, we’re aware of the things that matter and we’re going to impart that knowledge with you, so that you don’t make the same mistakes as us.
There’s so much about this grill to love, but one aspect that gets RAVE reviews is the customer service. Rec Tec has pretty much the best customer service in the industry. First off, there’s a 6 year warranty, meaning, they expect their product to perform. But in the unlikely case that you have issues, their customer service is incredibly fast to respond, is available even on the weekends, and believe it or not, the owners even provide their cell phone numbers so they can help you through a problem when you’re stuck. Incredible!
With that said, we can guarantee that all of the grills on this list are designed from the best quality materials and design elements to ensure that it not only lasts the test of time, it is safe to use, easy to set up, and also designed to cook the best meals possible. With that said, let’s talk about a pillar that has added to the quality criteria, the material design.
Hi Brad! Thanks for your comment. I’d give Grilla Grills a hard look. Their Silverbac model is as solid as they come. The sear box on the Camp Chef is an interesting addition. Given that it’s propane powered, it would be pretty much light, turn and go. So, as you said, low maintenance. Still… with a set of grill grates, you should be able to get a sear at top temps on most pellet grills that would meet your expectations.
This podcast is great for anyone that has ever had an interest in BBQ, grilling, smoking, etc. The guests that are brought on to this pod along with the dialogue that Kevin has with them makes this a great podcast that would be enjoyable for anyone to listen to regardless if they liked BBQ or not. There is a great wealth of knowledge to be found in these pods, and each time I listen to the BBQ Beat I feel genuine excitement to go outside and try something new with my grill or smoker. Aside from all of this, the audio is great and the topics are interesting which makes the experience engaging for not only the guest on the pod, but also you the listener. Suscribe and listen often. I promise you won't be disappointed.
I paid $700.oo for my Traeger. My heating element went out in 2 BBQ seasons. Not good considering the price I paid. It's just me, so it's not like it was in overkill. Bi-weekly meal give or take? Smokes fur shit!! Planned on some good'ol smoked salmon (cause I like to fish for salmon), or some pheasant jerky (cause I have Springers, and I hunt pheasant***) NOT HAPPENING. The only smoke there is...is when you start the damn thing. If you want smoke flavor, you have to add artificial smoke flavor from a bottle. Conventional outside oven heated by wood pellets. If you want BBQ this is not the way to go. If you want smoke this is not the way to go. If you want to leave something inside the oven to cook outside your house....this is the way to go. Wasted $
Bullet Smokers: They come in the shape of a bullet and works in a similar fashion as kettle grills. However, the main advantage it has over kettle grills is that you don’t need a charcoal chimney starter to light it up. Plus, the shape will allow the users to cook at a lower temperature and smoke for a little longer than they can on a kettle grill.
What’s more, it has an LED display with a Digital Elite Controller for temperature control. Judging by its ratings, unlike the other grills on this list, its temperature and quality controls work just fine. This grill also has an electronic auto-start ignition and easy-to-clean grill gates to boot. Its quality control isn’t perfect though, and some faulty units slipped through the cracks.
Product is decent but customer service really didn't help me out when they sent me a wrong accessory part that was ordered by their customer service department. Explained that the representative misunderstood my request for an inside shelf but I was sent outer shelf which I have already . Tried to be fair and asked them to pay for the return shipping so I could return it back. They said we will gladly return your $ . Well till this day after numerous calls and false promises for the credit return .. there still is no refund. They seem to care but actually they did nothing. It's been 3 months of calling. Sorry to say we are Done with this company. If they can't settle a small concern and have A + service then don't bother! Good thing they are not the only smoker on the market. Shop around folks.
Kevin- super helpful article. Thanks! I just moved from a big city small apartment with no grill to a house in the country. Most essential purchase is the grill. I’m really on the fence. I like the idea of a pellet grill, but in reality- I’m mostly cooking burgers, fish, steaks, scallops, and veggies. The brisket and ribs will be more of a special occasion. From an economical perspective, am I better buying a gas grill and just getting one of those smoke tubes to add some flavor? From many of the online comments, it seems like the pellet grills benefit from additional smoke anyway, and though you can get additional grates for searing, seems like a square peg in a round hole. The gas grill is sort of the tried and true, and way more economical. Those $500 entry level pellet grills seem a little scrawny, and the next level up is a cool $grand. I’m really on the fence, and getting pressure to “just buy the darn thing” to consummate the move to the country! However the pellet grills seem like the new shiny object and have my curiosity. Any advice? PS- love the website! Thanks, Cary
While the Traeger Lil-Tex does offer similar features as our top pick, such as a digital LED temperature control system and an auto-dispensing auger, there was one missing feature which we thought was necessary. This product has a smaller grilling area and lacks a removable upper rack, which gives you less grilling and prep space. I should mention that the unit does come in a bigger 700 square inch version for $200 more, as well as a smaller version that costs less. If this smoker is too big or too small for you, there are always other options available. Compared to our top pick, it’s also more expensive despite offering similar specs. Aside from that, this is a very efficient and reliable smoker – might even have been the best if our top pick wasn’t available on the market.
The first thing to consider before purchasing a pellet smoker is your budget. This will allow you to buy the best pellet smoker for the money. If you are a beginner, you do not need to get an expensive unit in order to produce results. However, if you have some experience and you want to take your smoking to the next level, you may look into a more expensive model with the goal of getting some of the features you want.
Worst purchase of a product that I have ever made. After same issues the first and second cookings, I will use my good ole Brinkmann smoker from here on out. Shuts off with errors and after setting it on 250 will climb to over 400-450 degrees. They say you can set it and forget it, but I'm afraid that my home would burn down if I was not here watching over this junk. When you call customer service same old story. Take everything out, clean firepot put it all back together, then fire it back off. Take your screen out of pellet box and rake them. If you want to smoke meat you don't want to do this every 20 minutes or so. I gave over 600.00 dollars for this and have no more than 50.00 in my Brinkmann. Please read all problems with these before wasting your money!!!
There are no food probes with this controller as there are on the MAK Pellet Boss, and the controller is mounted to the surface with two screws and no gasket so I fear rain could get into the electronics, but after more than a year of sitting out without the cover in rain and snow, the controller on the IPT I tested is still working fine. Ortech recommends covering your smoker.
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I bought my second Traeger Grill around Thanksgiving (my last one died after 3 months), spent most of the day assembling it only to find it didn't work. Customer service told me to reset the thermostat, I did and it shut down. I did this routine a few more times with customer service and it kept shutting down, day after day. Traeger reluctantly sent me a replacement grill and promised it would be Fully assembled (I have little use of my left hand and can't work with small parts) Well it showed up unassembled in a bunch of little boxes. Customer service told me 4 times that they would call back with a local Traeger dealer to assemble it. Four promises to have someone come out and not even a phone call. This is the worst customer service from a consumer goods manufacturer I've experienced in years! All BS, all the time! I had the pleasure of returning all the little boxes of parts today to Home Depot for a refund. I wish I had seen all the Traeger reviews 3 months ago when I bought this pile of ... Three months without a working grill because of their cheap Chinese construction. The infomercial looks good, don't do it! Hello WEBER!
I filed my complaint with American Express. AMEX was absolutely AWESOME......!!! I gave AMEX copies of everything I sent Trager and it's CEO who never answered me. AMEX gave them 30 days to respond and they did not. So the grill was FREE.!!!!!!, and I could care less. Tells you a lot about their CEO and their method of doing business. CEO is Multi-Milllonare living in Salt Lake City and is just playing the numbers!!!!! Hot shot from a HeadPhone company, Skull Candy, who usually gets away with ignoring customers. Clearly don't care about customer satisfaction. Buy another makers grill. Save yourself a lot of headaches. Louisiana Grills are much better quality.
Having the same problem as the rest of the group. Rec Tec, Yoder, Green Mountain, Pellet Pro, or MAK? All seem to be heavy gauge SS, Pellet Pro seems really good value, MAK and Green Mountain seem to have controllers with more features. Have a friend who bought Rec Tec 3 years ago, he cannot say enough about the good customer service and the grill. If you could only buy one (money not the issue among these 5), which one, and why?
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