I have used mine Traeger 15 times and it hasn't worked once. I will not hold the temp within 15 degrees as they state. I can set mine to 225 and will go between 180-370. It also consistently shutting itself off with the same error. I have spoken to cust service 12 times and they are worthless. I have had new controller sent and other various parts. I have been on the phone with them for hours. I always have to take my meat off and finish it on my Weber. They refuse to send me a new one. They still demand to go back through the same damn steps as the last 12 times to debug it. Never again. If you see my post on Craigslist, don't buy it, it's a lemon that Traeger will not support.
Never worry about overcooking or burning your food. Masterful control of airflow throughout all chambers allows you to skillfully prepare food with savory natural hardwood flavor. Our propriety exhaust system makes for even grilling and smoking in the main grilling chamber, and sliding damper vents allow great versatility and control when using the upper and lower smoke cabinets. The fan-forced convection airflow in the main barrel allows the grill to work like a convection oven with indirect flame cooking, while the sliding plate on the flame broiler gives the option to sear a steak using direct flame cooking when desired. The removable upper cooking racks in the main barrel adds additional cooking space: cook dinner on the bottom and prepare vegetables and dessert at the same time on the top racks.
First off, in general I was a huge Traeger fan due to my brother-in-law smoking up meat and fish for us for the past 3 years and it was just damn delicious. He also just raved about his Traeger, so finally I took the plunge and purchased a Century 34 model during one their Costco road shows. Customer Service - In general I will give them 4 stars because I am talking with a human, they were seemingly very thorough when I spoke with them and didn't appear to be reading from a knowledge base article when I described the problems. I also grilled them to ensure that the Costco specific model wasn't being manufactured with subpar parts since the price was so much less than retail and seemingly more bells and whistles. More than one representative confirmed that was not the case. This is where it stops being good news.