Traeger Scout Known Defective Product Jul 30, 2018 New grill has extreme temperature fluctuations. Set T 350 gets as HOT as 548 and as COOL as 275. Dealers are happily selling these while Traeger is aware per 1-800 call that they need to replace thousands of drip pans/heat exchangers on units that have been shipped because the ones in the units shipped allow heat to fluctuate widely. Traeger recommended NOT USING THIS BRAND NEW GRILL until I receive the replacement part which they will not receive until the last part of August and they will not commit to expedited shipping when they finally ship. WHY ARE THEY NOT ADVISING DEALERS THAT THE GRILL SHOULD BE PULLED OFF THE SHELF? How many have been sold since they discovered this malfunction? Don't they value their loyal customers and their reputation? Cooking Capacity Performance Design Portability Durability Quality Ease of Use Temperature Control Features Value Packaging Versatility You are receiving this email because of your shopping activity at www.traegergrills.com. Your privacy is very important to us; review our privacy policy here. © 2016 Traeger Grills 1215 E. Wilmington Ave Suite 200, Salt Lake City, UT 84106
Ok, so where do I start..... Last September or so, I bought my Traeger at the local Costco during one of the Traeger road shows. I heard wonderful things about them. Did the research, they are pricey, but decided to take the plunge and plop down the $750.00 for a new grill and a couple of bags of pellets. Assembly was way harder than the Traeger rep told me it would be. It took me about 4 hours start to finish to get it assembled. Once assembled, I did all the break in "burning" and we made our first meal, a whole chicken. I have to admit, it truly was yummy! Then over the next couple of months we made 4 or five other meals with it and we we actually very happy with the results. Then came the holidays...... We made one of the Ham recipes from a Traeger cookbook. About half way through the process I looked outside to see my grill totally engulfed in flames. I shut the grill down and fortunately salvages most of the ham for Christmas dinner. The grill itself was about 60% destroyed. I called Treager the next day just to find out what happened. The customer service guy way REALLY nice. He said, "Don't worry. We stand behind our product 100%." Wow was I impressed! He told me he would email me instructions on how to make a claim. He even told me he would send me a new thermometer ( my Christmas present one was destroyed by the fire). He did everything as promised! Now, jump ahead to my actually trying to get my Traeger replaced. Per the email, I called Traeger customer service expecting the same service I received right after Christmas. NOPE! I spoke with Frank (Carson) I believe. He did everything from accuse me of shutting my grill off and turning it back on incorrectly (impossible since I was in the house) to not cleaning my grill. Neither of which were correct. He basically made me feel like my grill was unsafe! His attitude was HORRIBLE! He was rude and condescending. A nightmare to work with! I did not get my grill issues resolved until I spoke with his boss Andrew. Way more than I felt was necessary. Fast forward to today. Finally got my new Traeger running again. Had an issue with the smoker temperature. So I called the toll free Traeger customer service line. Low and behold, who answers my call at Traeger customer service? Frank! He is still nasty and ended the conversation with "Hopefully you do not burn your grill up again!" Nice guy! Dude, being a smart aleck didn't exactly earn you any points. You should be ashamed of your self! Bottom line: Love my Traeger. But customer service person Frank is HORRIBLE to work with! Everyone else there is so nice. Why on earth do they keep someone who is supposed to be helping customers, when he has such a horrible and nasty disposition. I will keep my Traeger but hope I NEVER have to speak with Frank again. One star for him!
Each grill is porcelain coated, like you’d find on professional grills, for exceptional heat transfer and easy wipe cleaning. This attention to excellence is extended over the whole machine, with everything made out of heavy gauge steel and top quality material. The only real let down is the wheels, which are kind of low quality, but they’re real simple to switch out.
The computer controlled system maintains the smoker temperature with a high degree of precision so you don’t have to deal with fluctuations. With the optional (definitely a must) temperature probe you can put your meat in the smoker, set the desired target temperature and the FEC will take it from there. Once the target temperature is reached the smoker temperature will drop into a holding position until you are ready to remove your barbecue.
One of the most common problems people encounter with pellet grills is abnormal temperature fluctuations—the controller is set to 250°F, but the grill is dropping to 200°F then climbing to 325°F. Usually people assume that it's a mechanical issue and either the controller or RTD probe need to be replaced. However, very often the problem is far simpler and the solution far easier.
Have you reviewed at all the Grilla Silverbac? If so, does it not make your list because it isn’t as good a quality as those you have picked? I mean, when I look online for reviews of those who have bought them I haven’t found anyone disappointed with theirs, but perhaps they haven’t been out as long to have a track record? I’m so confused at this point as to which to buy with PID or no PID (some say smoke does better without one), thickness of metal, etc.
So, I say go for the best pellet grill you can get within your budget. I reviewed the little GMG Davy Crockett pellet grill recently and was impressed. At just under $400, it’s a good option. That said, I would like to see them put the unit on fold down legs with casters or some other option to make it easier to move around. You’ll see what I mean in the post. Hope this helps.
The Camp Chef SmokePro is probably the best pellet grill on this list by rating and by performance. It has a decently large area for cooking at 19.2 inches by 22 inches plus its smoking or warming rack is also 6 inches by 24 inches in size. This is one of the best pellet smoker for home use because of its combination of quality features that are never superfluous and works as advertised.

According to Bruce Bjorkman of MAK, his cookers use about 1/2 pound of pellets per hour when set on "Smoke" (about 175°F). At 450°F, the high temp, they burn about 2.3 pounds per hour. This is about the same average as I have experienced on a variety of pellet eaters. The burn rate will vary somewhat depending on the outside air temp, and how much cold meat is loaded in the grill, but cooking load should not have a major impact. Cooking pellets run about $1 per pound depending on the wood flavor, brand, if you get them on sale, and if you have to pay shipping. As a point of comparison, Kingsford briquets list for about $0.75 per pound, but they don't pack the same BTUs because there are fillers. I usually buy 40 pound bags of BBQr's Delight pellets from BigPoppaSmokers.com for $45 and shipping is free to IL. That's $1.13 per pound. That means that if I cook a slab of spareribs for six hours at 225°F I will probably burn about 4 pounds at about $4.50. If I put 8 slabs in there in rib holders, and allocate 1/2 slab per person, my cost for 16 people is about $0.28 each. If I grill a mess of chicken parts at about 325°F for about 1 hour, I will use about 1.5 pounds of pellets for a cost of $1.70.
One thing we humans tend to forget amidst hustle bustle of our fast paced and commercial lives is that we should earn to live, not live to earn. So I think it is high time you ditch your shoe-box of an office behind for a day and live. Spend a day with your family at the park, or maybe catch up with your childhood friend over a beer or two and start doing barbecue. You cannot even begin to imagine how much spending some quality time with your loved ones can help you and them, revive and replenish the monotonousness. And there isn’t a better way to mingle than over a small get-together with some amazing food and great company cooked on your pellet grill.
Its advanced cooking system comes with a “set and forget” temperature control system that is monitored using its programmable meat probe. Its flame broiler allows for direct and indirect cooking. It has an automatic start up and cool down feature and LG’s proprietary exhaust mechanism for even second tier cooking. Its adjustable temperature can be set from as low as 170 F to 600 F.
Yeah it seems like no one is providing any input on it…I was interested in having them review it and do a direct comparison to some of these other grills. I made the mistake of getting a Myron Mixon pitmaster Q3 at sears. It turned out to be a waste of money and the slight humidity I had caused the pellets to burst and seize up the Auger. Anyway I had narrowed my search down to a rec tech or silverback but none of the reviewers seems to be giving it any attention.
Normally you will get 1- 3 years of warranty for the top pellet smokers from different companies. Traeger will serve you with a 3-year warranty while Camp Chef will give you only 1 year of warranty. Considered this the safe period for your pellet grill, so take advantage. If you own a top quality smoker then you may need not to think of any replacement within 5 years of buying.
The smoker does not hold temperature. I called the service dept and they sent a new controller card and it does not hold temp either. When I contacted the service dept they told me that the grills do not hold temp at the 225 degree setting. If you look at all the Traeger literature and cookbook and recipes all say to smoke at 225. As does every other smoking cookbook. So Traeger manufactures and sells a known defective product. DO NOT BUY TRAEGER.
Hey Drew – thank you for your comment. All told, most pellet grills are going to average about 1.2 to 1.5 lbs per hour. of pellets per hour at 225, and closer to 1.75 lbs. as you get up to 275. It’s tough to gauge, which is why you are probably seeing different figures across the web. Ambient temperature and pellet composition play a role as well as grill temp. Sorry I don’t have better information for you.
Nothing says “you are welcome to my home” than some delicious and succulent baby back ribs; some beer can whole chicken cooked your special spice mix, and some wood smoked salmon. There is no better way to wins the appreciation of your favorite people than cooking up some wood grilled steaks and baked potatoes. But there is a catch, there always is.
Even seemingly perfect pellet grillers have trouble getting the cleanup part right even in light of how little ash is produced by pellets. You should search for pellet smokers and grills that efficiently keep the ash from building up on the heat deflector that’s located underneath the grates. The ash should remain on the ash cup and nowhere else. Meanwhile, major cleanup with soap and water is a hassle that requires an apron and gloves.
Igniter: An igniting rod, heated up to a red hot level, ignites wood pellets as they fall inside the firebox. A cooling fan blows air into the pellet smoker from behind the pellet auger to prevent heat backdraft, while the fan underneath the firebox fans the flame – distributing heat evenly throughout the smoker. This heat is used to smoke and slow cook food in the smoker to give it the best flavors possible.
With 440 square inches of cooking space, an auger-fed pellet delivery system, and a digital LED thermostat and controller, your cooking will be simple, whether it’s burgers, a whole turkey, or racks of ribs. The side shelf is a convenient place for cooking tools or plates while the bottom shelf can hold spare bags of pellets or jugs of sauces out of the way.
×