This purchase, the customer service and the lack of understanding from Traeger Pellet Grills, LLC, has been very unfortunate. I've since stopped payment with AMEX and Traeger is now telling AMEX that they will do nothing until they get the damaged grill back. Well, I'm in Florida and my brother is in Virginia, and at his age is not capable of handling a Grill that weighs over 100 pounds by himself. Additionally, he's not a "Grill Repair Man" and does not have the knowledge to tear down a Grill Body including electronics and putting it back together as assembled at Traeger.
-Warranty-(Forgive my soapbox here, folks.) I'd give it 5 stars if Camp Chef would give it a real warranty. One year is pathetic and WAY below the industry standard. Camp Chef, I know you are reading this because you guys are too excited about your great new product to not pay attention to feedback like this. Nut up and stand behind your awesome product. Why would anybody buy a product from an industry newcomer with no track record when you yourself are only willing to stand behind it for 1 lousy year?... Especially when the "industry leader" will guarantee their product for 3 years?!?! You are communicating that you have 1/3rd the amount of trust in your product that Traeger does. That's terrible! You should exceed what they are offering just to make the point in the industry! At a minimum, you should at least match their warranty just so it doesn't become a stumbling block to potential customers. Look, you basically took the lil tex and said "ok boys, so how can we make this better?!?" You did that! You totally knocked it out the park! Why cheap out with the warranty?!? As a customer, it makes me nervous that you know something I don't.
Today, all serious players in the pellet smoker market have switched to digital thermostatic controllers that dictate pellet-feed commands based on a temperature sensor inside the cooking box. Just like with the oven in your kitchen, you set the desired cooking temperature, and the heating system kicks on and off to maintain that set point. An LED display shows your set temp, and most models allow you to toggle between set temp and actual temp readings from the internal thermostat. Actual temperatures will fluctuate a bit as the controller switches on and off to hover around your set temp, but many sophisticated touch-pad controllers can maintain tighter tolerances than your indoor oven. Some pellet controllers also have integrated probes that let you monitor the internal temperature of whatever you're smoking. Wireless remote control and monitoring from your smartphone or tablet are also increasingly common. (You can learn more about pellet smokers on AmazingRibs.com.)
A: This may be considered the million-dollar question for many reasons. When it comes to a pellet grill, individuals have to clean it out a bit different than a regular grill because there are unique elements to clean. Many individuals recommend cleaning a grill after every use depending on the size. However, for larger grills, it is recommended to clean it after four or five bags of wood pellets. Now, what you do is vacuum out the ashtray. Some brands do have an automatic ashtray cleaner. If not, then you have to vacuum it out with a vacuum. Other aspects to clean include removing the grease drain pan, removing the porcelain grills, the heat baffle, and properly washing with warm water and a bit of soap. Most brands will have cleaning instructions in the guidelines.
Renegade Pro is built to suit all your cooking needs; it can cook, braise, broil, char, sear, bake, smoke, roast, grill, and barbecue your food to that “melt-in-the-mouth” perfection. To bring about this versatility, it offers different temperature settings, such as “Hot and Fast” and “Low and Slow” that can be controlled using its Digital Pro Controller.
So how do you know which are good pellets and which aren’t? It’s not easy. There are plenty of problematic pellets on the market that have glowing online reviews but which we know cause issues. Quality pellets usually cost in the neighborhood of $17 to $22 for a twenty-pound bag. If you see a price on pellets that seems too good to be true, there’s probably a reason for it.
When it comes to construction, few companies can beat Traeger. Its grills come with construction features like cast-iron grates with a clear and nontoxic coating that prevents food from sticking to the grill and fireboxes made from a similar material. Though Pit Boss grills feature similar elements, many look flimsy, and most will not keep up with your grilling and smoking demands.
This will work using one burner only on the stove when connected to our RV exterior grill connection port. Our camp chef portable stove has one large and one standard burner. It would only operate on the standard burner due to the low pressure regulated on the RV piping system. Be prepared to break out the standard propane tank & regulator hose set if you plan on running a two or three burner camp chef stove. Rating is 4 stars due to the price and short length at $35 price tag, it could have been longer.
I also was a certified KCBS judge but never judged at an event. Their judging system was flawed in my opinion because if you truly follow their system it is possible that them best tasting piece of meat might not win. In cutting horses (not a judge but read all the rules as I showed a fair amount back then) you were always supposed to judge the best overall horse to win. I asked about leaving a process to make sure the piece of meat you feel is best to win and was told absolutely not you have to judge presentation points, tender points & etc. and not place based on your opinion of the best piece of meat! Not that KCBS is a bad organization, it’s rules didn’t fit my thought process. Passed their class and got the t-shirt just never agreed, was always a spectator.
Ok, so where do I start..... Last September or so, I bought my Traeger at the local Costco during one of the Traeger road shows. I heard wonderful things about them. Did the research, they are pricey, but decided to take the plunge and plop down the $750.00 for a new grill and a couple of bags of pellets. Assembly was way harder than the Traeger rep told me it would be. It took me about 4 hours start to finish to get it assembled. Once assembled, I did all the break in "burning" and we made our first meal, a whole chicken. I have to admit, it truly was yummy! Then over the next couple of months we made 4 or five other meals with it and we we actually very happy with the results. Then came the holidays...... We made one of the Ham recipes from a Traeger cookbook. About half way through the process I looked outside to see my grill totally engulfed in flames. I shut the grill down and fortunately salvages most of the ham for Christmas dinner. The grill itself was about 60% destroyed. I called Treager the next day just to find out what happened. The customer service guy way REALLY nice. He said, "Don't worry. We stand behind our product 100%." Wow was I impressed! He told me he would email me instructions on how to make a claim. He even told me he would send me a new thermometer ( my Christmas present one was destroyed by the fire). He did everything as promised! Now, jump ahead to my actually trying to get my Traeger replaced. Per the email, I called Traeger customer service expecting the same service I received right after Christmas. NOPE! I spoke with Frank (Carson) I believe. He did everything from accuse me of shutting my grill off and turning it back on incorrectly (impossible since I was in the house) to not cleaning my grill. Neither of which were correct. He basically made me feel like my grill was unsafe! His attitude was HORRIBLE! He was rude and condescending. A nightmare to work with! I did not get my grill issues resolved until I spoke with his boss Andrew. Way more than I felt was necessary. Fast forward to today. Finally got my new Traeger running again. Had an issue with the smoker temperature. So I called the toll free Traeger customer service line. Low and behold, who answers my call at Traeger customer service? Frank! He is still nasty and ended the conversation with "Hopefully you do not burn your grill up again!" Nice guy! Dude, being a smart aleck didn't exactly earn you any points. You should be ashamed of your self! Bottom line: Love my Traeger. But customer service person Frank is HORRIBLE to work with! Everyone else there is so nice. Why on earth do they keep someone who is supposed to be helping customers, when he has such a horrible and nasty disposition. I will keep my Traeger but hope I NEVER have to speak with Frank again. One star for him!
Temperature range is an important factor. What you’ll need will depend on what kind of cooking you want to do. Top pellet grills can hit temperatures between 180 F to 425 F, enough for baking, smoking, roasting, and grilling. On the other hand, ioif you want to sear meat you need something that reaches the 500-550 F range. A functioning thermometer is a must. You’ll need a precise and accurate reading so you’ll know you’re cooking your meat at the right temperature.
Hey Charlie – I’d leave that grate wide open if you want maximum heat. If the grates are only over the burn pot, then you can do sort of a two zone cook (indirect vs direct heat) by putting a thicker steak, chop, or piece of chicken on the ‘non direct’ side to get up to a temp that’s 15 or 20 degrees lower than your target. Then, finish off over the burn pot area. Just one idea.
With 341 square inches of cooking space and a digital control board that sets the temperature from 180 to 500 degrees, you’ll be cooking whole meals in this grill, even though it’s the smallest model that Pit Boss makes. It will hold up to a dozen burgers for parties, or a chicken and vegetables for the family dinner. When cooking is done, the porcelain coated grill grates are easy to clean.