Traeger Smoker – Buyer beware. My Traeger stopped working both times I’ve used it. It just stops after about 2 hours. Traeger’s response is their pillory is they don’t make refunds. The nearest service is 3 hours away and it’s just too far for them. They said the solution to it stopping is for me to partially disassemble it when it stops and vacuum out the burner pot. They said they would talk me through some troubleshooting. They offered to send me replacement parts but said they don’t think it will help. I can’t return it, they can’t determine a fix for it. I’m supposed to just eat the $830 cost for a smoker that doesn’t work.
"The Camp Chef transaction aligns with Vista Outdoor's strategy to deliver long-term value through acquiring complementary, market-leading brands that will benefit from Vista Outdoor's balance sheet, distribution network, and sales and marketing expertise," said Chairman and Chief Executive Officer Mark DeYoung. "Led by an entrepreneurial management team, Camp Chef has a nimble and responsive product development process. Camp Chef continues to grow its market share in the outdoor cooking category, and the brand serves many of our current consumers who are engaged in a wide variety of outdoor pursuits. Acquiring Camp Chef strengthens our leadership position in outdoor recreation, allows us to enter the growing camping and outdoor cooking market, and the brand's effective multi-product, multi-channel strategy increases our presence across both brick-and-mortar and ecommerce distribution platforms."
There’s so much about this grill to love, but one aspect that gets RAVE reviews is the customer service. Rec Tec has pretty much the best customer service in the industry. First off, there’s a 6 year warranty, meaning, they expect their product to perform. But in the unlikely case that you have issues, their customer service is incredibly fast to respond, is available even on the weekends, and believe it or not, the owners even provide their cell phone numbers so they can help you through a problem when you’re stuck. Incredible!
Cleaning and Maintenance: Keeping the grill clean is critical if you need to get the most out of the unit. Old debris can influence the viability of the unit thus normal cleaning is vital. In addition, while moving it around, take alert not to thump it since it accompanies little legs which can without much of a stretch tip over the unit when thumped.
Similarly, online retailers like Amazon add to the cost of your products as well. When you order from Amazon the manufacturer has to pay a hefty fee to Amazon, even if the manufacturer of your grill ships it to you directly from their factory. So, while the grill may ship to you directly, Amazon usually takes around 15% of the total price, meaning that the manufacturer has to factor that cost into their margin as well.
But if you like the idea of a wood pellet grill, one of the oldest names in wood pellet grilling is Traeger, which developed some of the first units to use this technique three decades ago. Having that name recognition gives Traeger a leg up versus some of its competitors. And for the most part, Traeger’s grills live up to what consumers expect from this established brand, providing good design and longevity. They don’t typically match up with the higher end models currently on the market in terms of precise cooking temperatures, but Traeger is a nice mid-range product with several price points available.
This is obviously no revelations that temperature is the first on my list. When it comes to cooking appliances, temperature is always a key factor. However, it is not the sole reason to be on my list. The thing about temperature you need to look for in a good pellet grill is its ability to control, change and maintain it. Any grill can turn screaming hot, but only the best ones provide you with multiple temperature settings, and are able to maintain it constantly to ensure an even cooking surface where it is not too hot on the left and cold on the right. Many pellets come with special, even patented, temperature features.
If you get it that BBQ is more than burning hotdogs on a propane grill, you could likely benefit from The BBQ Beat podcasts. Kevin interviews the best Pitmasters in the country. They share their knowledge, stories, and experiences. There is something to be learned in each podcast. So if you're serious about your bbq, check out these podcasts. They are time well spent.
When it comes to the material design of a pellet grill, the material is one of the most important aspects to consider for many reasons. First of all, the material has to be able to withstand extremely high temperatures and also be able to cook properly without the heat escaping the grill. With that said, the exterior or the grill has to be able to withstand high temperatures so the color does not peel, rust, or other defects. With that in mind, we discovered that all pellet grills have to be designed from some of the most important materials in the industry, so they can withstand the test of time. Alongside this, pellet grills are built to last so individuals can enjoy them for years to come. When it comes to the exterior craftsmanship of a pellet grill, the most common material is a powerful steel construction. Steel is also known as one of the most powerful and durable materials in the industry today. However, steel does rust if it is exposed to water. Therefore, many quality brands have powder coated the steel so it can be water resistant and does not rust easily.

The Fast Eddy by Cookshack is an American designed and manufactured Pellet Grill with a riveted stainless steel body and solid digitally controlled system to maintain the consistent temperature. The name of the game here is sturdy reliability. What it lacks in little extras like wifi controls it makes up for inconsistency. Whether you're smoking, grilling, or searing, the Fast Eddy performs.
Ok, so where do I start..... Last September or so, I bought my Traeger at the local Costco during one of the Traeger road shows. I heard wonderful things about them. Did the research, they are pricey, but decided to take the plunge and plop down the $750.00 for a new grill and a couple of bags of pellets. Assembly was way harder than the Traeger rep told me it would be. It took me about 4 hours start to finish to get it assembled. Once assembled, I did all the break in "burning" and we made our first meal, a whole chicken. I have to admit, it truly was yummy! Then over the next couple of months we made 4 or five other meals with it and we we actually very happy with the results. Then came the holidays...... We made one of the Ham recipes from a Traeger cookbook. About half way through the process I looked outside to see my grill totally engulfed in flames. I shut the grill down and fortunately salvages most of the ham for Christmas dinner. The grill itself was about 60% destroyed. I called Treager the next day just to find out what happened. The customer service guy way REALLY nice. He said, "Don't worry. We stand behind our product 100%." Wow was I impressed! He told me he would email me instructions on how to make a claim. He even told me he would send me a new thermometer ( my Christmas present one was destroyed by the fire). He did everything as promised! Now, jump ahead to my actually trying to get my Traeger replaced. Per the email, I called Traeger customer service expecting the same service I received right after Christmas. NOPE! I spoke with Frank (Carson) I believe. He did everything from accuse me of shutting my grill off and turning it back on incorrectly (impossible since I was in the house) to not cleaning my grill. Neither of which were correct. He basically made me feel like my grill was unsafe! His attitude was HORRIBLE! He was rude and condescending. A nightmare to work with! I did not get my grill issues resolved until I spoke with his boss Andrew. Way more than I felt was necessary. Fast forward to today. Finally got my new Traeger running again. Had an issue with the smoker temperature. So I called the toll free Traeger customer service line. Low and behold, who answers my call at Traeger customer service? Frank! He is still nasty and ended the conversation with "Hopefully you do not burn your grill up again!" Nice guy! Dude, being a smart aleck didn't exactly earn you any points. You should be ashamed of your self! Bottom line: Love my Traeger. But customer service person Frank is HORRIBLE to work with! Everyone else there is so nice. Why on earth do they keep someone who is supposed to be helping customers, when he has such a horrible and nasty disposition. I will keep my Traeger but hope I NEVER have to speak with Frank again. One star for him!
Bought Junior Elite 20 pellet grill at Costco special sales event. Took it home and it simply wouldn't get up to temperature to ignite the pellets. Auger made extremely loud noises and then simply refused to operate. Packed it back up and returned to Costco with no problem. They had no inventory so I called Traeger. Woman on phone was very pleasant and helpful. Asked if I could get Traeger to simply replace the grill at the same price I purchased it for. Her supervisor said no and if I wanted it for that price I would have to drive to another state and purchase it at one of their event presentations. Made no sense to me why they would sell it to someone else for the "event" price but not to me who had already done. Poor customer support and silly supervisor. I will look elsewhere.
The best thing about pellet smokers is that unless you’re buying the absolute cheapest models, there are no bad choices. In this list for under $500, you’ll find pellet smokers and grills perfectly suited for dropping a few burgers at home use like the Traeger Junior Elite, for throwing in the back of the van and using anywhere like the Green Mountain Davey Crockett, or for cooking whole turkeys when you have ten people round on Thanksgiving, like the Camp Chef Smokepro.
In 1982 Traeger Heating in Oregon began experimenting with a furnace that would burn wood pellets made from compressed sawdust, a byproduct of the area lumber mills, and before long introduced a home heating system that they sold mostly locally. Since furnaces sold mostly in cold months, before long they began experimenting with a grill that would burn pellets, too. Eventually they created a device with an auger to feed the pellets and a blower to help them burn.
Another video I thought it’d be cool to show you guys is one that features BBQ Diva as she shares her thoughts about how Fast Eddy’s Pellet smokers work with BBQ Ribs. You’ve likely read the Diva Q DIY BBQ Sauce post we highlighted here. And no doubt you know about Danielle’s work with the now famous BBQ Crawl television series. Without question, she’s one of BBQ’s greatest treasures. Check out what she says here about Fast Eddy’s. The video starts out with Ed Maurin showing you the recipe he used for the World BBQ Championship Perfect Score Ribs in 2000 – using both baby backs and spares. Diva chimes in near the end with her take on how these ribs taste.
But as said, there are a few things we don’t like; it’s relatively small, doesn’t have a lot cooking space, and the design feels cramped. At the same time, it’s still relatively heavy at 140 lbs. For the same price, you could choose the Z-Grills Master 700D, which packs almost 25% more surface area on the rack. That doesn’t seem like much but is a significant amount of room.  Or you could just spring for the Traeger Pro 22. There have also been reports of poor quality control, and that the temperature control is very inconsistent, often swinging up and down nearly 30 or 40 degrees.
After owning this grill for six months I can honestly say I don't regret my purchase. I was waiting for low temp weather to really test this grill and i must be honest i was very surprised. I grilled 400 degrees with the outside temp at 38 degrees and the grill came up to temp within 20 minutes. Last night I started a brisket in 31 degree weather cooking at 225. No problem at all, and I haven't use a thermal jacket. We have done every thing from low and slow to baking and just have been amazed at outcome. Got a couple of more tests that i want to do, but six months, it's great. Stop thinking about it, stop worrying about the price, and prepare to make some great wood fire food.
Regardless, it’s worth mentioning the basic types of pellets available on the market to get you started. First there are the hardwood pellets, made from the sawdust from any specific type of hardwood, such as ash, cherry, maple, etc. Then there are different organic hardwood blends: a combination of different types of wood shavings and dust, giving them a customized, special flavoring. For beginners, we’d suggest getting a premium blend, just to be on the safe side (because you can’t go wrong with these). Even then, we’d like to mention a few types of pellets commonly used for different purposes:
As the last criteria that we took into consideration, we have shared this a couple of times but we really wanted to focus on variety. We not only wanted to share some of the best tops of the line brands in the industry but we also wanted to share brands that may be unknown but offer excellent craftsmanship and material design. For instance, some of the grills we have shared are perfectly designed for everyday use, while some are designed for large events and parties.
This exceptional dual-purpose wood fired oven and smoker This exceptional dual-purpose wood fired oven and smoker is the flagship member of our stunning outdoor gourmet group by Alfresco Home. With its handsome vertical design and stylish exterior the Fornetto immediately draws a crowd. When this beauty is fired up and delivering mouth watering meats poultry fish and vegetables ...  More + Product Details Close
Because the wood pellets are the grill’s fuel, you should pay careful attention to the pellet hopper, the chamber that holds the pellets. You want a large enough hopper to hold all the pellets you need for a single cooking session. Look for a hopper with at least an 18-pound capacity if you want to slow cook for longer periods without having to refill the hopper.

Pellets not Lighting: It’s a simple issue. There is a problem either with the connection of your lighting rod or a damaged system. Repairing the wiring, if that’s where the problem is, might be a little complicated for most. So, for the average griller, the best and the easiest option is to replace the lighting mechanism altogether. When you buy the replacement part, it will come with a detailed instruction manual that anyone can follow.
I purchased a Traeger Elite Grill from the website. I use the grill one time and it worked fine. A couple of weeks later we fired up the grill to cook some steaks. Approximately 10 minutes into cooking the auger stopped working. We had to finish our meal cooking it on the stove. I looked at the troubleshooting guide and the steps needed to be taken. To determine what was wrong you basically needed to dismantle the electric box and auger housing. I am not an electrician Nor a mechanic and feel this is excessive for a consumer to have to do.

To cook food using a pellet grill, put the pellets into a hopper. When you turn it on, the igniting rod will burn pellets in the fire. The motor-driven auger will then supply the fire pot with pellets from the hopper. The ratio that auger delivers pellets to fire pot depends on the settings you control. If you set it at a high temperature for a longer period of time, the auger will keep on feeding the fire pot with pellets. However, if you are slow-cooking and set a low-temperature one, the feeding and delivery of pellets will also slow down.
The Fast Eddy's by Cookshack PG500 Pellet Smoker is a collaborative design from respected smoker manufacturer Cookshack and competition-barbecue-circuit pro "Fast Eddy" Maurin. The FEC (Fast Eddy's by Cookshack) line has been popular with competitive teams for years. While most FEC models have a utilitarian appearance, the beautifully crafted stainless steel PG500 fits right in with your shiny outdoor kitchen.
Hey Boyd, it’s really great hearing from you here. I am becoming a much bigger Traeger fan then I was in the past. They have done some excellent work of late on their Grill models. I really think they’re doing a lot of work too improve and restate their original value proposition. Their Pro Series models are excellent, and I believe that the directions the company is taking especially with getting back into the competition world will benefit both it and its customers… Like you… Long into the future.
Igniter: An igniting rod, heated up to a red hot level, ignites wood pellets as they fall inside the firebox. A cooling fan blows air into the pellet smoker from behind the pellet auger to prevent heat backdraft, while the fan underneath the firebox fans the flame – distributing heat evenly throughout the smoker. This heat is used to smoke and slow cook food in the smoker to give it the best flavors possible.
Background: I've had this flat top for a month now and do 99% of my cooking on it. I have it set up next to my kitchen balcony which allows me to cook outside in most weather conditions and allows me to keep my kitchen clean for the most part due to a natural gas hook-up that I have outside. I purchased the Natural Gas Kit Hose (NGKIT) and converted the flat top to only intake natural gas. Please note that once you make the conversion then you cannot convert it back to propane unless you get new orifices. I had to drill all 4 orifices with a #45 drill bit to ensure that sufficient gas will be funneled through to the flat top. This process took a couple hours and will take more if you don't have the proper tools.
This smoker is one totally awesome product. It is more that just a smoker, it is a true convection oven, we have baked bread in it! As for being able to hold the temp for low and slow, wonderful. The beef that I smoked was delectable. I just this week smoked 10 venison loins at the same time; it took 1 hour for the most tender, delicious venison I have ever tasted!
If you have faced or currently face the problem with common things like pellet feed jamming or wear and tear of your smoker, then replacing the exact component will solve your problem. Thus, without changing your whole smoker you can continue with some $40 – $50 changes. It might seem complicated for you if you face a problem with your digital control system. Adding the element of professional knowledge will help tremendously. Solving problem with $150 is much better than spending $500, right?
Good info, but it’s missing something… the cost to use. I’ve been looking for a long time to get into smoking. I have only ever used a propane setup for grilling. My main quesion is the cost to use propane vs charcoal vs pellets. I’m very interested in pellet smoking AND grilling. A couple times a week my wife and I will grill some chicken breasts or steaks. Can you breakout an approximate cost comparison to run the different methods? Appreciate it!
RT 700 offers a Front Folding Shelf and has its own set of meat probe to monitor meat temperature while the grill smoke is infusing with the meat. Its Stainless Steel body protects it from rust and the colors from cracking or peeling. With its built-in WiFi-enabled control, coupled with Rec Tec’s proprietary PID algorithm, you will have control over your cooking process remotely using your wireless devices.
Thank you so much for the kind words! I think you would be very happy with a smaller pellet grill / smoker. The wording changes depending on how you are using the device. For instance, if you are cooking at low temperatures you will get a stronger smoke profile then if you burn a pellet smoker / grill at its higher temperature range. One thing you could do for steaks is cook them at the higher range thus being able to get a sear much like you would on a direct heated Grill service, for instance on your Weber. Another option would be to cook the steak in the reverse see your method, by bringing it up to temperature at a lower smoker setting and adding some smoke flavoring that way, then removing it and bringing the smoker up to its higher settings so you can finish off the steak with some of the effect you would achieve on direct flame. I normally do this by bringing the steaks up to about 15 degrees below where I want them to finish. Then, I finish them off at the higher temperature to where they are about 5 degrees below my target. This usually means a few minutes on each side but I use a Thermapen to be sure.
You now know more about the perplexing pellet predicament, but where do you actually buy them?  Afterall, none of this matters if you cannot get them when you need them.  If you are lucky you have a local store that sells one of the brands mentioned above.  Definitely take the time to visit the web pages of these manufacturers and see what is available in your area.  If you are not one of the fortunate grill owners who live near an Academy Sports, Dicks Sporting Goods, Rural King, etc there is a chance your local Wal-Mart, Lowes or Home Depot may carry a reputable brand.
Yoder pellet smokers maintain a very strong reputation for quality and precision. Based out of Hutchinson, KS, the company prides itself on producing a 100 percent Made in America product that is one of the sturdiest and most reliable brands of smokers available. Check out this Yoder Smokers promo video to get an idea of how they are branding themselves.
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