I bought this grill in May 2018. Had to return it to Ace 9 days later because it wouldn’t keep temp or would go out and fill up with pellets. I had to have the GM of Ace fight for me to get a new grill from Traeger. Once I did the new one seemed to work for about a month. Since then this one does the same thing as far as heat and pellets. I thought this thing was supposed to be a set and forget grill. If I don’t watch the heat it will be 200+ degrees over the set heat or sometimes be at ambient temperature and I have to pull me meat, grill and grease tray out so I can empty the heat pot of all the Unburned pellets. This thing is nothing but trouble. Does it cook great meat? Yes! When it works and you babysit it the whole time. On top of that customer service is about as useless as ** on a boar! They will try and tell you it’s something you’ve done wrong. I will be buying another brand smoker and giving this one to someone who like to deal with troubles.
There is information overload when it comes choosing a pellet grill. This makes it very difficult for most people to make up their mind on a single grill. Getting back to why you can trust us then to get you the best grill? because our backyard grillers have based their unbiased opinion on these different Traeger grill reviews after months of experimenting and research on customer reviews and satisfaction.
For me, I don't care where it is built; it could be Oregon, China or the moon. But I want a smoker that is reliable. As a businessman, I don't understand this company. It is going to be a lot more expensive for the company when I return this thing to Costco and Costco makes Traeger take it back. Just being responsive and sending a new controller under warranty would seem to be easier and cheaper. Of course, if this was a normal company, they would fix the root cause (poor reliability) and make lots of money selling to happy customers. Read more
Hey Jeff – I think that due to pellet smokers requiring much of the wood pellet for “fuel” leaving a smaller part for the “smoke” means that you want as much of the smoke to stay in the chamber for as long as possible. Just my opinion. I’ve not used charcoal pellets. Those I’ve spoken with who have used them weren’t extremely happy with the results. Regarding the water pan, I feel that pellet smokers don’t typically require water pans. However, you can surely use one and see how your results go.
With the summer right around the corner, it’s about that time of the year that consumers are thinking about hosting outdoor picnics and having their friends and family in the backyard. Now, to make this year special, many people are flocking towards purchasing pellet grills. In efforts to assure our readers that each grill on today’s list is the absolute best, we performed an update on this buying guide. Included in this update, readers will get to learn about the criteria that we used to evaluate each grill and a list of answers to some commonly asked questions. Before the summer arrives, check out this update!
When you are looking for a smoker, one of the features that you want is to be able to control the temperature. This means that you will be able to use both a high and low temperature for smoking everything from poultry to fish to beef to vegetables to cheese. This is exactly what you get with the Camp Chef. It has an LED digital temp control system that comes with a food probe made from stainless material.
Ok, so where do I start..... Last September or so, I bought my Traeger at the local Costco during one of the Traeger road shows. I heard wonderful things about them. Did the research, they are pricey, but decided to take the plunge and plop down the $750.00 for a new grill and a couple of bags of pellets. Assembly was way harder than the Traeger rep told me it would be. It took me about 4 hours start to finish to get it assembled. Once assembled, I did all the break in "burning" and we made our first meal, a whole chicken. I have to admit, it truly was yummy! Then over the next couple of months we made 4 or five other meals with it and we we actually very happy with the results. Then came the holidays...... We made one of the Ham recipes from a Traeger cookbook. About half way through the process I looked outside to see my grill totally engulfed in flames. I shut the grill down and fortunately salvages most of the ham for Christmas dinner. The grill itself was about 60% destroyed. I called Treager the next day just to find out what happened. The customer service guy way REALLY nice. He said, "Don't worry. We stand behind our product 100%." Wow was I impressed! He told me he would email me instructions on how to make a claim. He even told me he would send me a new thermometer ( my Christmas present one was destroyed by the fire). He did everything as promised! Now, jump ahead to my actually trying to get my Traeger replaced. Per the email, I called Traeger customer service expecting the same service I received right after Christmas. NOPE! I spoke with Frank (Carson) I believe. He did everything from accuse me of shutting my grill off and turning it back on incorrectly (impossible since I was in the house) to not cleaning my grill. Neither of which were correct. He basically made me feel like my grill was unsafe! His attitude was HORRIBLE! He was rude and condescending. A nightmare to work with! I did not get my grill issues resolved until I spoke with his boss Andrew. Way more than I felt was necessary. Fast forward to today. Finally got my new Traeger running again. Had an issue with the smoker temperature. So I called the toll free Traeger customer service line. Low and behold, who answers my call at Traeger customer service? Frank! He is still nasty and ended the conversation with "Hopefully you do not burn your grill up again!" Nice guy! Dude, being a smart aleck didn't exactly earn you any points. You should be ashamed of your self! Bottom line: Love my Traeger. But customer service person Frank is HORRIBLE to work with! Everyone else there is so nice. Why on earth do they keep someone who is supposed to be helping customers, when he has such a horrible and nasty disposition. I will keep my Traeger but hope I NEVER have to speak with Frank again. One star for him!
So which pellet smoker is worth your hard-earned dough? We've put together a list of the ones we think make the cut, organized from lowest to highest price. Sorry for the sticker shock—even a low-priced pellet smoker will cost more than many grills, and our first selection lists at $333. These motorized, digitally controlled devices just plain cost more, but believe you me, they are worth it! And all of these selections have won the AmazingRibs.com Best Value Gold or Silver Medal.
Or the fact that it lives up to its “Ultimate Tailgating Grill” moniker for all you campers out there. You need to watch your roast closely so you won’t have to finish your pork butt in the oven. It’s not quite a “set it and forget it” kind of smoker grill because you still have to make sure that there’s a steady supply of pellets so that it won’t shut down.
I have yet to have any problems with my smoker, other that what I caused for myself. Please follow the instructions on covering the heat diffuser plate with aluminium foil. When fat from the meats that you are cooking (mine was chicken) it will cook right there, and is difficult to get off. When you follow instructions, this cooker is a dream come true.
Third, we’re experienced: We have burnt our foods and fingers; and while we were at it, we learned from our mistakes. In doing so, we’ve managed to become the best and mastered the art to perfection. So, we went through the same learning curves that you did or might do. So, we’re aware of the things that matter and we’re going to impart that knowledge with you, so that you don’t make the same mistakes as us.
Hey Eric! Man, thank you for the kind words. While I don’t post every day, I do try to make what I share with you guys as informative as possible. To that end, your words mean a lot. Now, the pellet release option is a great feature to have on any pellet smoker. In cases where you don’t have one, I suggest using a small shop vac you use just for pellet removal. Works great. But the quick release chute option saves a ton of time and effort for sure. Not what I’d call a deal breaker if a pellet smoker you like doesn’t have one. However, I’d like to see it become standard on pellet smokers for sure!
I've been BBQing and pit smoking for many years. About 4 yrs ago I tried out pellet grilling with an import brand, and had to rebuild and replace parts for 3 yrs until it was no longer worth it! I started looking at the YS640 about a year ago, and finally pulled the trigger on buying one. No gimmicks, No hype, this is the finest backyard pellet grill/smoker and wood fired sear machine on the market. The YS640 would also be right at home on the competition circuit as well. As many other reviews have stated, if your thinking about buying one, just do it. You will not be disappointed. Shes built like a tank and holds temp very consistently. From start to finish the staff at ATBBQ has been outstanding and professional, the unit arrived in only 1-1/2 weeks and was packaged securely on a pallet. Great American made product, and great customer service have made this one of the best purchases we've made in years, Thank you.
Hey Mike, thanks for touching base. It’s always a pleasure to connect with you, man! If you have the space, I’d go with the JB. You can always cook under your pellet smoker’s capacity, but you can never cook more than it will hold! As such, you can always find use for the extra room in the JB. It’s like the umbrella and the rain scenario – bring one and you’ll never need it. Go out without one, and it’ll pour on you! Holding temp and managing the cook is the same for each of these GMGs. You’ll have smooth going with both, I’m sure. If you are cooking in very cold temps, you might want to consider the thermal blanket GMG puts out. Helps a bit re: getting to / maintaining temp. Some folks use it all the time as they feel it keeps more smoke in the chamber. As you know, nearly all pellet smokers produce a bit less smoke than your barrel smoker will. Hope this helps, bro! Thanks for your comments!
One final word of caution when it comes to pellet pricing. If you see a price on pellets that seems too good to be true, there’s probably a reason for it. If the pellets you got an amazing deal on creates twice as much ash, doesn’t burn as well, generates wild temp swings and ends up ruining a $65 brisket were they worth it? What about if that flame out or temp swing cost you a whole pit full of meat and ruined the family reunion the next day? We are all for saving money as much as anyone, but perspective is key here. We are in no way saying that great pellets cannot be had for pennies per pound, but we are definitely saying, that if those pennies saved are not on a proven brand that you can trust then it’s probably not a bet worth taking.
As you can see from the image of a Traeger Pellet Grill above, pellets move from a hopper (left) via an auger to a burn pot (far right). The rate at which the pellets are fed into the hopper is dictated by your Pellet grill’s thermostat. Extra fuel in the form of oxygen is blown over the burn pot to increase the burn rate and help regulate a nice, steady, and efficient burn. The lower your temp, the more smoke is created.