There’s so much about this grill to love, but one aspect that gets RAVE reviews is the customer service. Rec Tec has pretty much the best customer service in the industry. First off, there’s a 6 year warranty, meaning, they expect their product to perform. But in the unlikely case that you have issues, their customer service is incredibly fast to respond, is available even on the weekends, and believe it or not, the owners even provide their cell phone numbers so they can help you through a problem when you’re stuck. Incredible!

Heating pellets, meanwhile, can consist of a variety of woods, including softwoods like pine, which contains resin that infuses food with a bitter unappetizing taste. Because it doesn’t really matter what’s in heating pellets, so long as they burn, they can also include bark and leaves and other impurities that can adversely affect food flavor and possibly pose a health risk if ingested. Because less care goes into the production of heating pellets and they're not guaranteed to be 100% pure hardwood, heating pellets are significantly less expensive than BBQ pellets, making them appealing to budget conscious shoppers. However, resist the temptation to save a few bucks and never use heating pellets in a pellet smoker.
Wattage – With the right amount of wattage by your side, you will easily reach the temperature required, and it will stay there provided that you are providing enough pellets for it to make use of. Anything north of 1200W will easily be able to cover all your requirements, but as a rule, it’s ideal to be sheltered than sorry, so it can’t hurt to purchase a unit with a bigger Wattage than you might suspect you’ll require.

Hi there i want to recommend the CAMP CHEF pellet smokers you get the bang for your buck with these smokers i know a lot of you out there are turning up your noses but these smokers have all the extras at a very good price well under a $1000 customer service second to none you get the pellet clean out in the hopper they have a ash tray under the body you just pull a lever and all your burnt ash is cleaned out digital temp for the food digital temp for the chamber lo smoke and high smoke setting and it goes up to 500 degrees at 25 degree increments mine coast me $359 out the door includes shipping it dose a wonderful job holding the temps with a 10 to 15 degrees swing i bought mine at CAMP SAVER.
Hey DW – I think it’s a good call either way. Reports from users re: customer service are tops for both Rec-Tec Pellet Grills and GMG Pellet Grills. GMG offers a wifi option that now runs on your home network, and will eventually allow you to monitor via a cloud option, meaning monitoring your grill as you are out shopping etc. The extra large hopper size on the Rec-Tec Pellet Grills could be a bonus for you if you plan on doing some really long cooks. Other than that I really think it comes down to things as simple as how the unit looks. I know that sounds silly, but they are both great grills otherwise. So, what’s your gut tell you?

It also has the standardized dial-in digital control with LED readout (not to the point that it has WiFi like the Green Mountain Grills Davy Crockett Pellet Grill, but still quite convenient). However, it’s rated low on this list because of poor quality control. Too many customers ended up with bad Pit Bosses that have inconsistent temperature control (going all the way to 615° Fahrenheit).


DS, I have a green mountain grill. besides that for any pellet smoker cook your chicken at a high heat otherwise the skin will be rubbery. doesnt have to be a direct flame to get it crispy. I set my GMG to 425 flip it after 8 mins pull it at 170 crispy perfection. if you want more smoke flavor, smoke it at 150 for an hour then crank it up to 425 to finish it. I was upset with my rubbery skin when i first used it as well but i got some good advice from the pros. chicken doesnt need to be cooked low and slow to tenderize it like pork and beef does. it doesnt have the tissues or muscles that need to be broken down like beef and pork
This is the single main advantage of a pellet smoker. Unlike charcoal, gas or wood fired smokers you don’t need to do anything with fuel except make sure it’s full when you start. This means no more having to go back and check fuel levels, no fluctuating temperatures, no spending ten minutes setting up charcoal and getting it at the right temperature, and no random heat variance giving you oddly cooked food ’cause you set it all up wrong.
The simplicity with which you can use this product is outstanding. From the time that you put it together to the time you smoke meat to the time you clean it, the entire process is extremely simple. It has a power failure restart and a dump tray that can easily be cleaned out. The cooking surface is so large that it is possible to smoke two turkeys at once.

This is a nice article for people new to pellet grill/smokers. Like jennifer, we have a vermont cast ing cast iron gas grill that has ‘rotted out’ internally. Calls to vermont cast ings has resulted in ‘we no longer support, make or sell parts for grills made before 2008’ and other run arounds. As a result we are looking for other options. We like the cast iron grills and grill heat but are considering other options, (Webber, Pellet, gas).
The small burn pot is covered with a large deflector plate that absorbs the heat and spreads it out below the cooking surface making them essentially wood-fired convection ovens. Flare-ups are a thing of the past. You need to keep the plate clean because it is right below the food and if you leave sauce and grease on there, it can smolder and leave soot on your food. Carbon buildup will also diminish its heat transmission.

Brought it home and set it on my prep table with the controller in a cubby hole with all intentions of building a cart for it later. So I have made a killer rib eye on it and tried to burn it down with a couple rib eyes cooking at 600 F. Gotta figure out a little better method of catching drippings as they will catch on fire and you have a runaway! But you can make a great rib eye. Ribs, every set has turned out awesome, everything from low and slow to a high temp cook process on them. Probably made 8 racks of great ribs. Wasn’t impressed with the hamburgers on it but will try again later. Made a pretty good brisket but used Rudy’s rub as I like their store sandwiches and I don’t have the method down. Next one will be back to salt and a touch of pepper. Chicken thighs (thighs are the perfect chicken part for Q, their rather uniform thickness makes getting them all consistent and cooked even a slam dunk) with a light coat of mustard and Tony Chachere’s lightly sprinkled is to die for. Simply squeeze them when they should be close and if the juice is clear, no pink or red they are perfect. If you cook the juice out, well they make decent tasting blotter paper 🙁 Pretty much killed a spatchcocked turkey for Thanksgiving, good thing the wife made an over baked one too. It did make great gumbo though as does the blotter paper chicken if you ruin any thighs or the whatever chicken. Also have a pile of hot links I put on at 180 for 2 to 3 hours. They are great for reheat with sauerkraut and roasted pabs or in the gumbo. Hot links should be a staple, ha ha! Gotta try my great pulled pork on it and we do Prudhomme pizza sauce on a Brown Eyed Baker crust and this Pro should rock it!
I got my YS640 for a combination Father's Day/ Birthday gift and regardless of whether it's grilling or smoking beef, pork or chicken the results have been outstanding. I can hardly wait to break out the turkeys for the Holiday meals. The direct grilling grates leave a steak with beautiful grill marks and the use of the fruit wood pellets along with quality steaks have made for some incomparable meals. As for quality of the smoker itself, I have sons-in-law that are already jockeying for position to try to be the next to have the YS640 after my demise - - - and we're figuring that won't be for at least 20-30 years!
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Hello John. Thank you for your comment and questions here! In short, you will not get the same smoke profile on a pellet smoker that you do with your BGE or PBC. That said, I do think there are some ways to mitigate this. Yes, I do feel the Smoke Tube and Mojo Cubes add smoke flavor that is detectable. Fred at Mojo Bricks does good work, and I recommend his products without reservation. This said, I have been happy with the smoke level I see in the pellet smokers I’ve used. Starting low does and ramping up later is a technique I’ve used with success when extra smoke is desired. The Rec-Tec grill gets high reviews across the board. I have no hesitation backing them, along with Green Mountain Grills. Both are made in China, but the companies have great customer service support and strong user communities. I believe each has a well-contributed Facebook group or two.
I’ve had the chance to use one the the Traeger Grills Pro Series grills now for some time, and I find it to be a great pellet grill. They really beefed up the chassis of this model, with a stronger, wider-stance sawhorse base, larger wheels, a nice strong side lift bar, and an upgraded Digital Pro Controller with Advanced Grilling Logic that keeps temps steady, but allows for a temp swing of about 15 degrees. I mention the temp swing here as a positive, rather than a negative. By allowing a tiny bit of temperature fluctuation, I find the grill actually puts out a bit more smoke throughout the cook as pellets are fed in to regulate temps.
At present, I am sponsored by and continually use pellets produced by CookinPellets.com. There are two versions of pellets – the Perfect Mix (Hickory, Cherry, Hard Maple, and Apple Woods) and 100 Percent Hickory. In each of these versions, CookinPellets uses all wood, no bark, no filler woods like oak or alder and no flavor oils. Just 100% of what is on the bag. I get consistently great flavor using these two varieties of pellet smoker pellets from CookinPellets.com, and I think you’ll enjoy them very much as well.